Wanted to charge me $400 to crate my antique table in the quote. When I told the guy about my table originally, he said "Well, since it already has a crack in it, we aren't responsible if it breaks in half." Cool. Thanks for setting the bar low and worrying me that your workers are going to be careless because "well, there's already a crack in it! So why not break it in half!" Additionally, they are unaccommodating and have this attitude of "Well, this is how we do things so bye, Felicia." And when I asked about the drop off timeframe and told the guy I don't feel comfortable waiting around all afternoon at my new apartment for the movers, so can they let me know when they are on their way or at least call me when they get there? The guy said "Well, hopefully your employer is flexible." Wrong answer. I am not sure how this place has five stars, because I don't see them doing a very good job.Dan, the sales guy, also said he would follow up with me by the end of this week about my moving company decision, never heard from him. He has a bit of an elitist attitude and apparently thinks finding ways to accommodate people who are about to shell out a pretty penny isn't worth his time. There are several moving companies out there to choose from, so I suggest you guys change your attitude and business model.
Update: This review was made well over two years ago. My other reviews have nothing to do with you. Deal with the issue at hand. First of all, I chose not to do with business with you, not the other way around. Get your facts straight before posting a reply two years later! read more
Business owner information
Yes, we chose not to help this person, see her other reviews.