Technicians Trevor and Eddie were great. They arrived on time and did more than I expected for my…read moremaintenance appointment. Yolanda, who schedules appointments, was also terrific, very patient with my time changes. This company is very organized and staff are experts at fixing garage doors. A++++!

I've been a customer of Kenny's Overhead Doors for nearly 20 years, and I've always appreciated…read moretheir reasonable service and pricing. However, since Prutch's took over the business, the prices have skyrocketed. Back in February 2020, I had a broken spring. A technician came out quickly and replaced both springs for $367.18--very fair and professional service. Fast forward to November 2024, same exact issue. This time, the first invoice was $165 just to clamp the broken spring (which only held up for a day). I was told someone would come back out, but no one did--and the technician on site wasn't even aware of the issue. Then came the second invoice: $706 to replace both springs. That's more than double the cost from just a few years ago. It felt like a serious case of price gouging, and I was ready to leave a 1-star review. However, after speaking directly with the owner, Garret, I felt heard. He was understanding about my long history with Kenny's and acknowledged that prices have changed significantly. He agreed that providing estimates upfront would be a good step, especially with such a big difference from previous rates. Because of that conversation, I'm updating my rating from 1 star to 4 stars. I still believe the pricing needs more transparency, but I do appreciate the respectful technician and Garret's willingness to listen and make things right.

First of all this company have people answering their phones , who is not rude like some other…read morecompanies I dealt with in the valley, never returning calls. Vail Valley Garage doors got me in right away and did a fantastic job diagnosing and fixing my garage door. Highly recommended them.

VVGD provides amazing service, the best in vail valley! Josh is an amazing tech! If you want the…read morebest around go to VVGD.

Installed a new double insulated door and opener in our Dillon Valley home. Great product,…read moreOUTSTANDING install, clean up and instruction by installer Gabriel.

In 2008 Overhead Door installed 32 new doors at the property I manage. For the past six years I've…read morebeen trying to get them out to replace a damaged panel without any luck at all. I even made a special trip to Denver and talked to the company president and he sat across the desk and lied to my face that they would help me out. This past year a Board Member gave it his best effort. He got as far as a service tech coming out, but alas he lied to our faces too, never came back or returned calls. Now I have two damaged panels that need replacement and no hope at all for an exact match. You can do way better than Overhead Door folks, don't make the same mistake we did. Service after the sale? Pfffft, not with this outfit.

So one of the springs broke on our garage door and we called this company and spoke to Glenn. Was…read moretold he could come at 6pm and would be an after hours service charge. It took him 1.5 hrs to replace the spring. The work was great. No problem with that. The problem is the rapacious price gouging from this company. He blindsided us with a $900 bill! 1.5 hrs labor and a spring that costs less than $100. It's bullshit. These people are total ripoffs and just raping people. This is why they don't tell you the cost BEFORE doing the work. Because if they told us it would be $900 we would have told them to kick rocks. Never use them again. Who the #@$& does this with a clear conscience??

Changed out my dead key pad and programmed it for me.. very satisfied with Glenn's work and…read moretimeliness

Called and scheduled an appointment in March a gentleman came out who was profesional. It took over…read morea month to get the estimate actually sent to us. I had called once To get an update after 2 weeks And was just told it was not ready, no explanation of the hold up. Once i received the estimate I called the office to accept the bid. She told me Jeff would be in contact with me the following week. I never received a call from Jeff and left 2 voicemails never received a call back. Poor customer service and poor communication.

Amazing!!! We experienced our overhead garage door spring…read morebreaking. I called shortly after 8:00am on Thursday, 3/4/2021, to request a service call. Our car was trapped inside of the garage, door was closed. I was concerned about being able to keep a medical appointment for the following day. Spoke with a very nice woman on the phone, and she quickly scheduled our repair for later the same morning. Within the hour of placing our call, the service technicians arrived. The two service tech's had the necessary parts on the truck, made a quick repair, replacing both springs on our door. They adjusted the door, checking all the components, were very thorough and professional. Thank you Bailey's. It is a great pleasure to have such an amazing experience with your company. I highly recommend Bailey's for garage door service.

Called for a garage door estimate in GJT. Company phone is long-distance - 1st red flag…read more Made specific date/time app't. Salesman showed up 2-hrs. early in casual dress - no uniform. Gave written estimate - pressure to make a selection on spot but DID NOT have any supporting brochures to help assist homeowner to differentiate between the #3 garage door choices given. Said he'd drop brochures off on his route but never did. Called/E-mailed for the product brochures. Replied, "Stop by our shop & pick them up yourself!" Called office & submitted verbal complaint on unprofessional service. Apathetical response by owner defending his employee. This company won't survive upcoming RE downturn & ultimate crash. Tout an expensive marketing campaign w/advertisement blitz; goofy name, vehicle logos & bill-boards, but don't deliver. NOT a local company as they promote. Think HQ'ed in Gunnison? Stay there & leave the Grand Valley. DO NOT bother calling. Call a true local Co. & select one of them. Hate to see the kind of work they actually do after having to wait 3-months for a garage door installation but want 50% payment up-front.

I called to have a repair done, and there is a baby crying, so it was hard to hear, but i did…read moreschedule an appointment. Then I realized that they are out of Grand Junction, So I called and cancelled and I called a Local company and set up an Appointment, and then later in the evening my phone was blowing up with the owner of Kooler calling me a begging for me to use him,........ Desperate as F**k Leave me alone and Lose my number.