We were helped by Maggie and she was so helpful, kind, and went above and beyond to help us out…read more Thank you!!!

I would say if you can use ups do yourself a favor. Vail post office people give zero damn, are so…read morerude and disrespectful and keep loosing packages including multiple legal documents. Dealing with them is like dealing with a toddler that is unreasonable and wants to throw tantrums. I have never seen someone so uncountable. They lose your package and would just stare at you like "we don't know". The absolute worst people work here and I am super tired of dealing and relying on the worst! They might be underpaid or overworked but nothing absolutely nothing gives them an excuse for the level of unprofessional bs!

I have never reviewed a PO. But here goes- in all the PO's of this area the customer service here…read moreis the best! There are two really nice ladies, one who is named Star and she is a star and a gentleman. They are so nice, and never seem frazzled. I have received some weird attitudes from the staff at Edwards PO, like they do not want to be there. The Vail one is like you are in the twilight zone. This one is run efficiently!

First of all, the guy working the counter was all alone.. But REGARDLESS, he absolutely killed it…read more Speedy, expedient, polite, professional and absolutely crushed anything that came his way. Between helping other customers resolve an issue to collecting package slips and getting a line of people between 5-8 people their package/ and out the door and/or getting something mailed out in under a couple of minutes. And not just once but multiple times as the line would form again. While I was getting some things filled out and ready to mail out, he was super helpful and attentive, all while giving every customer the same attention. Alex is an excellent worker and deserves a raise! If I could give more than 5 stars based on his work ethic alone I would. Mis respetos y agradecimiento por tu esfuerzo Alex.

The new team at the Edwards Post Office is doing a great job! Mail still moves a bit slower here…read morebut they are always friendly and willing to try and help.

Our Post Office staff does a great job. There are reviews that say otherwise and my guess is those…read moreare written by the extremely rude customers I often encounter there. Kudos to this team for continuing to deliver service with a smile!

Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

They have been fantastic. I can always pick up my mail unlike any of the post offices in Summit…read moreCounty. I switched to them due to the number of "returns" and lack of professional treatment, especially at the Dillon Post office. Another mail service closed down last year. This feels like "someone" is killing the competition.

Tried charging me $2 to print out a UPS shipping label from Amazon.... Yikes. Giving 2 stars…read morebecause I had a decent experience here once. (Where she printed the amazon label and didn't charge $2)

Eren was awesome!!! Incredible service. Super helpful and fast service. I had a few Amazon…read morereturns as well as a Spectrum modem to be returned. Eren had 3 customers at the same time, handled all of us at the same time and had us in and out in minutes. A+++++.

Sorting through packages is a problem as customers wait for packages that have not been sorted and…read moreplaced for pickup. This is a problem and management needs to hire a person or person to sort packages. This is up to the owners ... They need to be prodded

Terrible and lazy employees refused to help anyone.... came in no one was in line.... The employee…read moreKimberly insisted I do my return through the machine.. when the machine told me to see an associate, she acted annoyed. This place is getting ridiculous..... why have employees at all if they just want to stand around and not help.

The worst Ups Store I have ever been to. Do not come here if you need a notary. The notary made a…read moremistake and did not fill out the document correctly and made a rookie mistake. Almost jeopardized a real estate closing and I called to get it eradicated by the store and the manger Jon proceeded to tell me it's my fault, yelled at me, and then hung up....

The Edwards and Vail UPS Stores have been incredibly disappointing. If the owner happens to see…read morethis, I'd genuinely appreciate the opportunity to discuss the situation directly. They've lost 2-3 of my packages, including some critically important luggage, and no one at the store is willing to help or take responsibility--even though I insured everything. To make matters worse, UPS corporate tells me I need to handle it with the store owner, while the store staff insists I take it up with corporate. This back-and-forth is beyond frustrating, and I'm left without answers or resolution. People at the store are not helpful and very rude. "I didn't loose your bag, I don't care. Call corporate" *if you are the store owner. Do not reply to this with an email. Or email address. Pick up a phone and call me to make this right. Three one 2 nine six 1 seven 4 two nine **

Copy Copy has saved my bacon many times. I know I can depend on them for any print services. Today…read moreI was in picking up about 270 pages of documents for a life skills program I am working. It was really efficient I emailed all my documents and within thirty minutes it was printed. It included a 175 page PowerPoint, 40 page packet, and a 30 page homework packet. Angela helped me and she was so detailed oriented and took a ton of time helping me organize, showing me how to copy the best way , and she even created title pages for the three packets. She corrected all my mistakes when I asked her to even after she had printed it. She did a wonderful job assembling and binding everything. Without her help this would have taken me hours. Thank you Angela!

I stopped in to print a PowerPoint presentation, while nearby at a Conference, The three employees…read morepresent did not seem to be focused on service, but more on personal conversation. None of them could assist with the issue I was having. I ended up at another printing business nearby. Not a good experience or use of my time. They were the opposite of this business.

There were a lot of challenges with shipping a package to this store. I went to pick up the…read morepackage and they were not very service oriented.

FedEx is pretty bad in the Vail Valley. Shipments routinely are delayed while UPS provides great…read moreservice. Avoid using FedEx to ship to the Vail Valley or when shopping anything important from the Vail Valley.