Wow! I have never encountered such a rude, sour unhelpful individual as I did today. I stopped by, never having had to FEDEX a package. I usually have FEDEX pick up at my office. I asked to buy a box and he offered to sell me packing, but it was just a few things, so I told him I would pack the box myself. He handed me a flat box, and I proceeded to put it together, then I asked him if I could borrow his tape to seal it, and he pointed to the tape for sale, ($3.50). I was a bit surprised considering the rates that FEDEX charges, but ok, so I bought the tape sealed the bottom, then noticed that the contents were shifting. I saw some used crumpled paper on the floor and asked him if I could use that for packing material (USED!). he basically threw it at me and told me it would be $5.00. I laughed at my obvious inexperience at the task, and he quite aggressively asked me "do you think this is funny?". to which I replied, "Yes, obviously, I do not know what I am doing and would appreciate some help". WHAT A JERK. Someone please look into this. Terrible customer service. All in, it was $39.00 but I would have gladly paid a bit more for some good customer service. Wow. Still shaking off this negative experience. read more