Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

I mailed a package with Just Send It, and the entire experience has been extremely disappointing…read more My package was reported damaged, and while the company opened a claim, I received no meaningful updates. After several trips to the store and a week of silence, I finally got an email asking for details about the package contents. I responded immediately with descriptions and photos -- that was over a month ago, and I have heard nothing since. At this point, I'm out the cost of shipping, and my package and its contents are missing. The store itself is unorganized and cluttered, and when issues arise, their customer service is nonexistent. They do not follow up, communicate, or take responsibility. Strongly do not recommend.

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

So slow when it comes to getting your mail!!!! Wish they where faster on getting mail outread more

Worst customer service. No one working here cares to help people. They seem to to actually enjoy…read morelosing your package

We have used Copy & Ship of Winter Park several times to ship very fragile items. They do a good…read morejob packing and everything has arrived intact.

Needed to get something printed and wanted it ready when I arrived in town. Laura made it super…read moreeasy and she was super friendly! The print job looked amazing and the colors turned out perfect. A bit more expensive then I would have thought but assumed that was because we were in a small town.

Since these new owners took over this store it has improved greatly…read more So glad last owner is gone. We now have friendly our fast freindly service Back. Resident in Estes since 1989- glad this store is under this ownership; had to drive to Longmont while last owners were there. Went from negative 100 stars to 5 stars. So greatful!

The worst Ups Store I have ever been to. Do not come here if you need a notary. The notary made a…read moremistake and did not fill out the document correctly and made a rookie mistake. Almost jeopardized a real estate closing and I called to get it eradicated by the store and the manger Jon proceeded to tell me it's my fault, yelled at me, and then hung up....

The Edwards and Vail UPS Stores have been incredibly disappointing. If the owner happens to see…read morethis, I'd genuinely appreciate the opportunity to discuss the situation directly. They've lost 2-3 of my packages, including some critically important luggage, and no one at the store is willing to help or take responsibility--even though I insured everything. To make matters worse, UPS corporate tells me I need to handle it with the store owner, while the store staff insists I take it up with corporate. This back-and-forth is beyond frustrating, and I'm left without answers or resolution. People at the store are not helpful and very rude. "I didn't loose your bag, I don't care. Call corporate" *if you are the store owner. Do not reply to this with an email. Or email address. Pick up a phone and call me to make this right. Three one 2 nine six 1 seven 4 two nine **

Been going here enough to see the good and the challenging events. The folks working behind the…read morecounter are usually doing the best they can navigating the software system for perform the shipments as requested. The issues I have seen are when the customers are either unprepared or upsets at the prices. The people at the store don't determine the prices, so it is quite emotionally taxing to see the customers get upset with the crew. I usually am dropping Amazon returns. The folks working have always been fast, kind, and hard working. Keep your chin up UPS folks. You are doing great. Thanks for the great job.

Rude rude rude rude staff. Guy made me pay 99 cents for a single piece of tape. Weird interaction…read moreand overall just rudeeeeee

Great customer service here! They are always helpful and friendly. Really cool when I've had to…read morepick up a package a couple days late. Great about receiving packages and keeping them safe until they're picked up.

I would not give any stars to this business in Evergreen if that were an option. My advice would be…read moreto steer clear of this place and, if you have no choice but to use their services, to expect poor customer service and to be faced with real attitude from the staff. The man in charge of the place is extremely rude and lacks any skills in customer service. Without detailing the unpleasant experiences I have had each time I picked up my packages, let the record show that I will travel longer distances for the same services elsewhere. I'm guessing that the owner thinks he/she has a captive market in this small town and doesn't feel inclined to be civil to customers or to even try to be honest about delivery and shipping issues, mistakes that his staff has made or to try to locate missing items.

Great little print shop with a great little team and super fast turnaround on the jobs I send there.read more

WOW!! This is a great place, I was suddenly told to remove four large bins from my childhood from…read moremy step mothers home, was very stressed. Called Rocketship and went in for a quote. Onnika and Claira were amazing, they worked with me to pack and ship my items, making sure to take extra care with fragile items. They helped find a reasonable shipping quote, and my bins actually showed up days ahead of schedule. I would highly recommend this store and these women for any pack/ship/printing needs; they are kind, professional and take the upmost care in this work and your belongings. 10 stars if I could!