Worst customer service. No one working here cares to help people. They seem to to actually enjoy…read morelosing your package

So slow when it comes to getting your mail!!!! Wish they where faster on getting mail outread more

Friendly staff, very helpful and helped me get done what I needed. Lobby hours are good.read more

Love this post office. Everyone is friendly and the service is usually quick!! Usually in and out…read morewithin 5 to 10 mins compared to some bigger post offices that are longer

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Hip hip hooray!!! My daughters and I are able to travel the world!…read more After several scheduled appointments at the Longmont location, I was disappointed and worried about getting our documents in time for our trip out of the country come March 2022. But after one attempt we finally got an appointment at the Lyons Post Office and about 7 weeks later we got our passports! I highly recommend and most of it is required but have ALL your paperwork ready when you make your appointment. Birth certificates for all along with with a picture ID and a completed passport application is a must. I have full custody of my 2 daughters so I had to provide a court order copy. Otherwise both biological parents have to be present and sign for minor children. The Lyons Post Office was clean and no busy at all. They also offer the passport photo taking so no need to worry about that! For 3 passports, it was less than $400!

5 stars for a post office?! why yes, I give credit where credit is due, and unlike a big city post…read moreoffice where you can stand in line behind 20 or more people crawling at a snails pace Ive always been in and out at this location in less than 10 minutes, and that includes counter service. Every time Ive been to this location there has only been one or maybe at most 2 other people in line, the employees at this location are friendly, courteous and helpful.

Really good service. Everyone is soo friendly and helpful…read more If yall ever have any questions these guys can answer it.

Always so helpful and friendly! It seems almost weekly i forget how the mail system works and…read morethey're always so accommodating to my questions

Priscilla was the most helpful and kind person I've ever met at a Post office. Most people dread…read morecoming to the post office but she was on fire! She was quick to answer questions, great multitasker, and overall amazing customer service. I don't ever leave reviews but I had to leave one for her after I saw how she treated this family that walked in before me. They had about four kids trying to get passports and they didn't know how but Priscilla was super kind and answered every question with a smile. She even cracked jokes and made everyone in the post office laugh. She's an amazing employee! I came in for my passport appointment I had at 12:00pm and I was out of there by 11:58am and she was working all alone with a long line of people. She's awesome!

I'm killing time by writing this review as I stand in line at this post office for the 2nd time…read morethis week. A few days ago I missed an hour of work to stand in this line because after waiting 5 months, and paying $40 to get a key to my mailbox at the apartment I moved into 5 months ago, they finally called me and told me they had a key. When I asked the man behind the counter if he could check to see if he had any mail for me he said "no. It will be in your mailbox." Upon returning to my apartment I searched the wall of US Post Office boxes but there was not one labeled with my unit number. I used the key I was given to attempt to open any box, and finally it worked in one, but it was labeled with a different unit number. I left a note for the postal carrier asking if they could leave my mail in this box because that was the key I was given, but no mail has been left for me. I've been expecting something that was mailed to me over a week ago, so here I stand again in this horrendous line hoping someone can give me some answers or at least give me my mail. This is insane. I would like to think something can be done, but since I'm seeing complaints from over 10 years ago on here I guess there is nothing we can do except accept that it sucks and they absolutely do not care about us or our mail.

I need to start by saying I work in the service industry and never thought I'd see myself making a…read moreYelp review. That should be all you need to know about how bad this post office is. For anyone who needs more assurance, here is a nice two-paragraph summary. The passport guy sucks. I came in for an appointment and he refused to see me. After I was refused for my appointment, it took ten tries calling the office to get an answer. I was told on the phone that this location does passports, meaning they straight up lied to my face about not having my appointment. After I got a date confirmed on the phone to do my passport, the appointment dates on the website changed to no longer be available. I had two tabs open on my computer and saw the dates change. In short, this little charmer has been doing anything and everything to avoid my appointment. IDK if this is a consistent theme of his or not, but I'm going to have to assume so based on the way two different people in the front office were able to lie about services provided without skipping a beat. To be fair they were training new employees so I could have seen them at their worst. That doesn't give you the green light to lie about my confirmed appointment if you had just gave me a call saying we need to reschedule everything would have been chill.

Rude employees with no sense of customer service. I rolled into the lobby at around 12:00 and there…read morewere two people standing in line so I open the lobby door and drop into line. The clerk looks at me and says "we are closed". I said "the door was open and I just need to pickup my package." He says "we are closed for lunch". When I said "so you're going to make me come back later this afternoon" he says "I can make you". All three of us just looked at him. If this was a private business it would be out of business.

Horrible, rude! I get a package every month at the same time…read moreand every month the bitter women who is rude to everyone who lives here in Frisco tells me if I had a package I would have a notice in my box. This month no different. That rude women tells me no. When I give a teaching number and she goes and gets my box she tells me that sometimes notices don't make it to the boxes! What Are you trying to keep my box and I'm sure countless others? Isn't that theft?

Miraculous Changes! I have owned property in the area for 20 years and the Dillon Post Office was a…read moresource of frustration, depression, and anxiety levels higher than war deployments & ex-wives combined. It is finally being occupied by employees that possess passion, integrity, and most importantly intelligence. Highlights Include: * Supply ample package locker box kiosks; no more 4 hour lines for a single package. * Provide residential address to circumvent the many shippers that refuse PO Boxes (eg. 500 Lake Dillon Dr Unit [PO Box #]); this is a seemingly simple but brilliant change that will significantly reduce frustration, depression, anxiety. * Promise to attempt customer contact if an issue is encountered regarding delivery. * Clean with modernized fixtures; supervisor repainted main lobby himself. Grateful, I could literally (rare modern proper use of the word) write a dissertation on the negative life altering issues I have experienced; these changes must be divine intervention.

I was mailed three items to my PO box in Dillon. Two of them were lost and never found. Worst post…read moreoffice in the United States!

Hands down if your looking for worse customer service experience in Nederland see the women at the…read morepost office. Clearly cant handle the stress and takes it out the customers on the regular basis. I've ignored her terrible attitude for several years now but she continues to get worse. THE WORST!!!

When you rely solely on a PO BOX for your source of mail, the employees should be trained to…read moreprovide at a minimum, decent customer service. The folks here need trained or paid more. Unbelievably horrible customer service.