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    Larimer County Pest Control

    5.0 (1 review)

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    EnviroPest

    EnviroPest

    (4 reviews)

    Treatments are not done when scheduled. Service seems to get worse year to year. Phone operators…read morewill not even allow customers to speak with managers or technicians. No one responds to voice or email messages. Worst customer service encountered.

    Enviropest was contracted to perform bat remediation at our building. While the work was…read morecompleted, the resulting installation was unattractive and flawed. Follow-up was basically non-existent, and the matter has yet to be satisfactorily resolved. Following is a copy of correspondence with the Operation's Manager: Mr. K., I just left you a phone message as it has become evident that emails are probably not the best way to handle this situation. Considering our brief history and your apparent dismay at the way I have handled this I am going to remove myself from the dialogue. I met with the owner, shared the entire email stream with him, and we agreed that it would be best to turn this problem over to the Manager of the wildlife division. Unfortunately he was on vacation last week, and I was attempting to handle this in his absence. You will now be talking to Eric Brady, and I am sure that he will make whatever arrangements necessary to bring this to a mutually satisfactory conclusion. Eric will contact you sometime tomorrow. I will bring him up to speed on the entire history before he calls you. I apologize that this has dragged on for so long; it will get resolved. Bill Walker Mr. Walker, here we sit and yet another week goes by. I speak for the majority of the homeowners when I say we are most disappointed in the efforts or lack thereof made by Enviropest regarding work done on the premises. I am truly amazed that no one from your company has made a concerted effort to meet with us, listen and review our concerns regarding the poor workmanship and general lack of concern on your part. As the company providing these services, one would think that you would stand behind the work and rectify the situation. Instead, for some reason we are tasked with photographing and coordinating an acceptable solution? The onus is on your company to make it right. I believe strongly in customer service, and this is simply unacceptable. I expect that a mutually agreed upon time is set at our building to review and discuss an acceptable solution to the very evident problem. I also expect to be contacted in return, as last time you opted not to return my phone call. The fact that this job was 'under-bid' by someone no longer with the company is quite simply irrelevant. Troy K.

    Enviropest

    Enviropest

    (18 reviews)

    Called Enviropest to help with a bat in the house. They were not able come out for 3 weeks. When…read morethey came out, I met with a very nice person with plan to get bats out of my eaves and put up a grill to prevent them from coming back. However, when he showed up to do the work - his ladder was not high enough. He said he would be back in 15 minutes with another ladder- and I never heard from them again. I tried them again this weekend a year later- to see if I cld prevent same thing this summer and was told I would hear from them during business hours this week. Still nothing. Will need to try a different company.

    Always cancelling, or no shows or they forget your service completely, i only keep because ive had…read morecontract w them over 14 yrs. Started at 25 month, up to 40 month, n jus more elsewhere, so have to deal w the bs. Live in area thats a must for the service, then they give 4, yes 4 hour window arrival times, n then call ya 15 min before the max wait time n say, so so n so is sick or some other reason. They were g r e a t, until they werent the last 5 or 6 years, deal w it. Some here under 10 min, some do fairly decent job, n someone new constantly. Half a job, or decent, its a toss up. Lots n lots turnover. I would however, give 5 stars to jennifer for listening to such frustration, understatement, for being cancelled, no show, yet another time, she tried, and apologized sincerely, and believes in, customer service. My saving grace, in hoping for, better w this company. Afterall, e pest did pitch it well, they jus need get control of their issues.

    Larimer County Pest Control - pest_control - Updated May 2026

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