Treatments are not done when scheduled. Service seems to get worse year to year. Phone operators…read morewill not even allow customers to speak with managers or technicians. No one responds to voice or email messages. Worst customer service encountered.

Enviropest was contracted to perform bat remediation at our building. While the work was…read morecompleted, the resulting installation was unattractive and flawed. Follow-up was basically non-existent, and the matter has yet to be satisfactorily resolved. Following is a copy of correspondence with the Operation's Manager: Mr. K., I just left you a phone message as it has become evident that emails are probably not the best way to handle this situation. Considering our brief history and your apparent dismay at the way I have handled this I am going to remove myself from the dialogue. I met with the owner, shared the entire email stream with him, and we agreed that it would be best to turn this problem over to the Manager of the wildlife division. Unfortunately he was on vacation last week, and I was attempting to handle this in his absence. You will now be talking to Eric Brady, and I am sure that he will make whatever arrangements necessary to bring this to a mutually satisfactory conclusion. Eric will contact you sometime tomorrow. I will bring him up to speed on the entire history before he calls you. I apologize that this has dragged on for so long; it will get resolved. Bill Walker Mr. Walker, here we sit and yet another week goes by. I speak for the majority of the homeowners when I say we are most disappointed in the efforts or lack thereof made by Enviropest regarding work done on the premises. I am truly amazed that no one from your company has made a concerted effort to meet with us, listen and review our concerns regarding the poor workmanship and general lack of concern on your part. As the company providing these services, one would think that you would stand behind the work and rectify the situation. Instead, for some reason we are tasked with photographing and coordinating an acceptable solution? The onus is on your company to make it right. I believe strongly in customer service, and this is simply unacceptable. I expect that a mutually agreed upon time is set at our building to review and discuss an acceptable solution to the very evident problem. I also expect to be contacted in return, as last time you opted not to return my phone call. The fact that this job was 'under-bid' by someone no longer with the company is quite simply irrelevant. Troy K.

Excellent response and visit to my home. I highly recommend this company. Eric is very…read moreknowledgable and gave me some great advice! He's also local and and from here in Foco!

Vigil Pest has helped us mange wasps, rodents, even skunks. Eric is knowledgeable, reliable,…read morehonest, and EFFECTIVE! 100% Recommend.

We brought bed bugs home with us in a recent vacation. James is so knowledgeable and has been doing…read morethis for 20 years. He has tried all of the approaches and knows what works. He eased my concerns, took care of the bugs and has been very patient with my follow-up questions. I would definitely call James back for any other issues.

James helped with several wasp nests at my new house. He was responsive and helpful and came back a…read moresecond time when we discovered more.

I have been using Bug and Beyond for years at both my personal home and short term rental I own…read more Before I switched I used some of the big names, and during peak summer season it would take me over a month to get on the schedule. With Bugs and Beyond it is easy to quickly get on their schedule and I know my service will be done right! My wife loves their service too, she says she never saw a spider in our house for over the first 3 years of our marriage, quite the testament to the skill and detail that Josh and Geri bring to their service! Over the years I have been able to get to know them and I trust them. I give them access to my own home without me present. If you are looking for a pest control service that: 1. You get to talk to a live person 2. Will get the job done right and 3. You can trust, you have found the right company. You'll be happy if you choose to work with Bugs and Beyond.

Super fast to respond. So knowledgeable. They called me and let me know when to spray it's not time…read moreyet so we decided to wait on their suggestion. To me I always put my trust in professionals and when it heats up if they come back we will call and have them spray. They could have had us spray now and we would have but they told us when it would be most effective. This is a company I can trust and I will use. I get nervous about wasps and they were so amazing explaining everything.

Our property management called to have our bathroom sprayed. We had set an appointment for Monday…read more Amber was nice and texted that she was ahead schedule which had worked out for me too. In no time she was here and I showed her where the problem was coming from. She sprayed all the possible entrances and was in and out. I was so happy to have a lady come to check out the issue. I recommend her services!

Our friends (?), the mice returned after extensive flooring work over several months. We called…read morePam's Pest Control and they sleuthed down several new mouse entry points, none of which we were aware of, and sealed them with steel wool. I also had some questions on moths and wasps--including use of a new trap from Amazon, that they helped me with. The bill was about half what I expected and we enjoyed talking with them on the visit. Thoroughly recommended (again)!

Called Enviropest to help with a bat in the house. They were not able come out for 3 weeks. When…read morethey came out, I met with a very nice person with plan to get bats out of my eaves and put up a grill to prevent them from coming back. However, when he showed up to do the work - his ladder was not high enough. He said he would be back in 15 minutes with another ladder- and I never heard from them again. I tried them again this weekend a year later- to see if I cld prevent same thing this summer and was told I would hear from them during business hours this week. Still nothing. Will need to try a different company.

Always cancelling, or no shows or they forget your service completely, i only keep because ive had…read morecontract w them over 14 yrs. Started at 25 month, up to 40 month, n jus more elsewhere, so have to deal w the bs. Live in area thats a must for the service, then they give 4, yes 4 hour window arrival times, n then call ya 15 min before the max wait time n say, so so n so is sick or some other reason. They were g r e a t, until they werent the last 5 or 6 years, deal w it. Some here under 10 min, some do fairly decent job, n someone new constantly. Half a job, or decent, its a toss up. Lots n lots turnover. I would however, give 5 stars to jennifer for listening to such frustration, understatement, for being cancelled, no show, yet another time, she tried, and apologized sincerely, and believes in, customer service. My saving grace, in hoping for, better w this company. Afterall, e pest did pitch it well, they jus need get control of their issues.

Great service. Professional, gracious and informative. Did not overcharge with inspection…read morerequirements. Took our word and did exactly what we needed.

Allen and Matt are wonderful technicians and just recently sprayed my house for spiders! The…read morecommunication with Iconic is the best and they are always on top of servicing our home in a fast and efficient way. We have used Allen for years and he is such a great person and runs a great business. No other company I would rather use! Andrea Obester

Justin and the whole team at Bee Smart are terrific! Friendly, affordable, and very responsive…read more Highly recommended for any of your residential or commercial pest control needs.

Easy to get an appointment for a wasp problem, tech came out and knew what he was doing, treated…read moreonly the problem that I wanted dealt with, and did not pressure a monthly contract like many other pest control companies that Ive spoken with wanted to do.

Unfortunately no success with this company in squirrel removal....paid 2x amount zero…read moreresults....called another company...they listened, set appropriate friendly traps, humanely relocated 6 squirrels from attic. (and certified insured roofer filled additional access) all for less than a run around....

We had a run-in with a family of raccoons this week and did not know where to turn. I was fortunate…read moreenough to come across Michael's company - and he has been extremely helpful! He provided several options to safely and humanely handle the situation, and spent time talking us through things we could do to help make our home less appealing to the critters in the future! I cannot recommend working with him enough!

Jonanthan was awesome, communicated everthing very well and took great care of us and our home - as…read morewas Jake, who explained your service answered all of my questions, with honesty and patience! Lookng forward to a bug free home for a long time!

Tyler came by to treat our property for Japanese Beetle grubs and did an amazing job. Super fast,…read moresuper professional and super kind to our dogs! He even had a couple of treats to win the girls over. Thank y'all so much!