Always so helpful and friendly! It seems almost weekly i forget how the mail system works and…read morethey're always so accommodating to my questions

Really good service. Everyone is soo friendly and helpful…read more If yall ever have any questions these guys can answer it.

Beautiful location. The woman yelled at me for bringing in "my pet" even though my dog was clearly…read morewearing a service dog vest. Hope my package arrives because she was paying attention to the review question asked after paying & I was honest.

Rude employees with no sense of customer service. I rolled into the lobby at around 12:00 and there…read morewere two people standing in line so I open the lobby door and drop into line. The clerk looks at me and says "we are closed". I said "the door was open and I just need to pickup my package." He says "we are closed for lunch". When I said "so you're going to make me come back later this afternoon" he says "I can make you". All three of us just looked at him. If this was a private business it would be out of business.

I have noticed lately that the recent staff have been doing a great job organizing the place and I…read moresee improvements. Amy was very friendly when I went in to renew my box and I appreciate her dedication. I know its hard to find employees in Grand County, but we have a winner! I appreciate the smile! And the 80's music doesn't hurt either, lol!

Every time I have to mail a package for my kid or myself it's very frustrating experience they are…read moreso shortstaffed and nothing goes quick when you see two people online it's a 30 minute wait when you see four people online. It's a 30+ minute wait there are so many delays it makes going here overwhelming

very polite greeting and clarified what my options are for sending my parcel at a reasonable cost,…read morereliable delivery mode, and on a timely basis. the postal service representative worked efficiently with each of the 4 customers ahead of me. I appreciated learning that the car key fob was safe to send; no lithium battery. my sister will get her keys back !!!!

This location is constantly busy but they handle everything in a quick manner. The staff has…read moreconsistently been helpful and friendly considering how I've seen a lot of patrons treat them. The prices they charge to mail things seem a bit high, but I think that's just the mailing service everywhere. When I had to get a passport a few months ago they told me their appointments were months out. I got an appointment at the Evergreen Post Office within a few days and had my passport within 2 weeks. Their exterior and interior are also in desperate need of upkeep. Everything seems unkept and outdated. Overall, service is good and their location is convenient.

Went in the other day for our kids' passport appointments. The staff who assisted us were efficient…read moreand nice. He was able to get acceptable pictures from an infant and a 5 yo quickly. All in all, he had us out of there before our second appointment should have started.

Miraculous Changes! I have owned property in the area for 20 years and the Dillon Post Office was a…read moresource of frustration, depression, and anxiety levels higher than war deployments & ex-wives combined. It is finally being occupied by employees that possess passion, integrity, and most importantly intelligence. Highlights Include: * Supply ample package locker box kiosks; no more 4 hour lines for a single package. * Provide residential address to circumvent the many shippers that refuse PO Boxes (eg. 500 Lake Dillon Dr Unit [PO Box #]); this is a seemingly simple but brilliant change that will significantly reduce frustration, depression, anxiety. * Promise to attempt customer contact if an issue is encountered regarding delivery. * Clean with modernized fixtures; supervisor repainted main lobby himself. Grateful, I could literally (rare modern proper use of the word) write a dissertation on the negative life altering issues I have experienced; these changes must be divine intervention.

super disappointed in what little support i received at this location. I came 4 times to try to…read morelocate a package that had been delivered to my old P.O. Box in dillon. I even went to another post office because they told me a postmaster picked it up which was incorrect. with only one employee working the front desk and an endless line, the employee couldnt take the time to really look for my package. instead I was told to just reorder it because they didn't know where it was...i told her it was a gift so I couldn't reorder. one of the days I came in and another employee yelled at the front desk employee to do her job which is inappropriate but maybe step in and help her??? another day I came in and a lady was asking for more support like I was, the front desk asked her postmaster if they would come speak to her but instead the front desk told her he's on the phone / shook his head which means hes likely not coming out any time soon lol.

Hip hip hooray!!! My daughters and I are able to travel the world!…read more After several scheduled appointments at the Longmont location, I was disappointed and worried about getting our documents in time for our trip out of the country come March 2022. But after one attempt we finally got an appointment at the Lyons Post Office and about 7 weeks later we got our passports! I highly recommend and most of it is required but have ALL your paperwork ready when you make your appointment. Birth certificates for all along with with a picture ID and a completed passport application is a must. I have full custody of my 2 daughters so I had to provide a court order copy. Otherwise both biological parents have to be present and sign for minor children. The Lyons Post Office was clean and no busy at all. They also offer the passport photo taking so no need to worry about that! For 3 passports, it was less than $400!

5 stars for a post office?! why yes, I give credit where credit is due, and unlike a big city post…read moreoffice where you can stand in line behind 20 or more people crawling at a snails pace Ive always been in and out at this location in less than 10 minutes, and that includes counter service. Every time Ive been to this location there has only been one or maybe at most 2 other people in line, the employees at this location are friendly, courteous and helpful.

It's been 6 years since my last review of this Post Office when I gave it 5 stars. In that time,…read morethe amount of work the same small staff has been asked to do has tripled or quadrupled, due to the continued increase in their service population. Their work is further increased by UPS dropping off tons of Amazon packages at the Post Office rather than delivering them to the physical addresses themselves. Despite this increase in work, the same dedicated staff continues to serve with a smile. I don't know how they do it. Five stars once again, and I wish the customers would provide the appreciation the staff deserves.

To me, three stars means average: the service is satisfactory, but there's definitely room for…read moreimprovement. The staff at the Grand Lake Post Office are friendly and helpful, and I appreciate that. However, I wish they were open on Saturdays, like many other post offices. Grand Lake has a large population of part-time residents, and weekend hours would make it much easier for those of us who are only in town part of the week to take care of postal business. I'd also like to see some modernization. In this day and age, not being able to renew P.O. boxes online seems outdated and unnecessarily inconvenient. Online renewals and more flexible hours would go a long way toward improving the customer experience. Overall, the friendly staff are a positive, but the limited hours and lack of basic online services keep this post office at average for me. A few practical changes would make it much more convenient for the community it serves.

i have had mishap after mishap from the Longmont Post Office. I put in a mail hold online for trips…read more& it is still delivered. no carrier came last week for one day as I had my mailbox flag up with letters to go out. I still have not received my mail from that day. i have little faith in their system as they appear highly unorganized & short staffed.

I put in a change of address, they started forwarding my mail already! I went down and spoke to…read morethem and they assured me it would be corrected. And now it's happened again! I can't keep going down there to fix their mistake. They did this the first time I moved in Longmont too.