This post office by far has been the best one yet. I got greeted soon as I walked in and got help…read morewith which box to use. Normally I dread going in to the post office because of how rude people are but I'm happy to say I will be coming to this one now.

This is one of the smaller USPS locations but has the best service that I've experienced in Durham…read more It may be because of the location but the only time I've ever seen or had to stand in a line here was on a Saturday morning, when an associate called out of work at the last minute and the manager had to come in to work. Other than that, this locations associates are always fast and helpful.

Do not go here for walk-in passports!! I wasted two days and lost yeas off my life attempting to…read moreget a passport here. Got a possport in 10 mins at the Raleigh office. (The people who work here will tell you the same). If you choose to go here for walk-ins, against the better judgment of yourself and everyone that has come before you, get there at 12:45 at the latest on Tuesday. You'll wait until 2 to put your name on a list (dont miss when they bring the list out) that will processes you by anywhere from 2:45 to 5:00). They only take 8 people on Tuesday and 4 people on Fridays (get there much earlier on Friday). Or you could just go to Raleigh and not suffer...

Do NOT use this post office for passports. The woman who works that department is rude and has zero…read morecustomer service skills. She treats you like a child and gets frustrated if you ask any questions. When she messes up your passport application and you have to drive back to correct it, she does not apologize and blames you for the mistake because you dared to ask her a question while she was working. Read the reviews here and on Google about this location's passport office. Apparently the Lead Clerk can also process passports and she is actually helpful and doesn't seem to hate her life and the world. But if you get the other agent, be prepared to be stressed out and treated like garbage. More importantly, be prepared for her to screw up your passport application and blame it on you. I have no idea how she still has a job.

They handle everything very well and I ship glass. I have been reselling for years and could not do…read moreit without our USPS

Package delivery is a nightmare. On 6/25, I got 2 packages ordered on 6/17 expected to be delivered…read moreon 6/20, scheduled for re-delivery on 6/22. I received an email REMINDER that the package would be re-delivered as scheduled, but no show. I finally got the package on 6/25 because I found someone who would drive to the PO to see what could be done. I am a disabled senior. Between the 22nd and 25th, no status changes or updates sent to me although I paid a fee for them. At the post office on 6/25, they were not out with the driver to be delivered, they were there in the building. So who knows how much longer they would have sat there. This is not an isolated incident. I am a union member for 30 years and try to support my union brothers and sisters, but this lousy service has gone on too long.

This is by far one of my favorite USPS. First off, the parking lot is huge! There's enough space…read morefor everyone. I would suggest avoiding the lunch hours because it gets quite busy. Other than that, if you're just dropping a package off, it's quite a breeze. Happy shipping!

Incompetent civil servants. I could get better service with the pony express. Package has been…read moresitting in the post office for over a week. Hello! Anyone home?

I hate having to come here. Most employees seem bothered that you need help, bothered because we…read moreneed to send something, bothered to be there. Employees are always on earbuds, their phones and just plain rude. The only time I actually get good service is when "Ron" is working. He always goes far and beyond.l and has an amazing attitude. Also Linda. She is great.

The black lady at the front was incredibly rude to me and my friend. It was our first time at the…read morepost office and she wasn't helpful at all and gave us attitude on multiple occasions. What happened to customer service.

It's just one of those Monday mornings where you drop off a prepaid envelope at the post office, no…read moreline and three people working behind the counter, and head back to your car... only to find that it's locked and won't open. I looked through my handbag two times, walked around the parking lot, and then did two internal circuits inside the post office - no key fob. The staff saw me puttering around and asked me if they could help me - Southern hospitality ftw. I ask if anyone has turned in a key fob - no dice. Thankfully, my dad is awesome and drove to get me the spare key fob that he keeps (because he is clearly more responsible than I will ever hope to be). If anything, giving him the spare copy is the smartest thing I have ever done. As I'm driving home, wracking my brain over what the heck I did with the dang thing, I realize that I was wearing a jumpsuit with pockets the day before and had put the key fob in a pocket... and promptly forgot to take it out. This would explain how I was able to unlock the car and drive over, but how after I dropped of the package, I was unable to get back in the car. I sort of resigned myself to ordering another one and shelling out the money, or trying to get in touch with the Express customer service center I was returning the rented jumpsuit to, but my dad suggested that I try heading back to the post office to see if they would be able to retrieve the package so I could look through it. I'm not a huge fan of masks, though I understand the reasons for them and will wear them, but I am sooo grateful that the post office staff couldn't see the embarrassment written all over my face when I walked back inside. One woman recognized me and when I told her where I thought the key fob was she nodded her head and stepped to the back. After a few minutes, she brought the package out and I opened it and... there it was. Thank you, sweet baby Jesus and the post office staff. They let me tape the package back up and we all shared a good laugh. I'm a new California transplant, but this USPS location and their top notch staff have helped me make my first great North Carolina memory.

I live in Morrisville.. I mailed 2 pieces of mail on 6/13 to Buffalo,NY They have not been…read morereceived yet. Today is 6/29. If this is what we can expect from the mail service they need to be replaced. this is not the first problem I have experienced with this post office. If you can't trust using the mail something is seriously wrong.

I walked in behind a line of people & waited patiently for my turn. When I get to the front of the…read moreline, a gentleman walks into the store and stands behind me waiting for his turn. The male worker- who saw me waiting but ignored making eye contact with me multiple times (which was odd but red flag #1)- called the gentleman who JUST walked into the store, in line behind me, to the counter to be served. Completely ignored me, blatantly. It was obnoxiously disrespectful. I left the store quietly after realizing what just happened, unsure why, and headed to another UPS location I know has better service. I only came to this location because it was closer to where I was prior, but I will never be returning to this location again. As a black woman and the only individual who looked like me in this store this whole time- this was very disgusting to experience while everyone else was served in order, with smiles- until I got to the counter.??? Very disrespectful and disappointing. This place needs to be shut down this coming year. Bye bye.

Service. There are other shipping outlets to use. I walk away from poor service. Literally the…read moreassociates hate to help customers.

Highly recommend coming here for fast and friendly service! I know postal workers can be overworked…read morethis time of year but the location and slight effort in parking (I believe only paid parking) makes this branch not busy at all.

This a great location for a USPS location. It is at the bottom of the UNC Student Store and is…read moreincredibly convenient- especially for students. There always seem to be two cashiers who are very efficient, and there are rarely lines. The thing I most appreciate is free packaging tape is available by the USPS forms.

Applied to renew a passport in this location. It was the only usps I could find in the area with…read moreextensive walkin/no-appointment hours. I arrived late in the morning to find no line and great service! The process took less than 10'. Thank you! Also - there is ample parking.

how hard can it possibly be to deliver to the right address... i've lost 4 packages in the last 3…read moremonths... that's ridiculous, the lady said she would look into it and nothing... you guys suck at ur jobs

The clerk who assisted me was kind, patient, informative, and helpful. Gosh, I wish I had read her…read morename tag, as my receipt only has her clerk number. She was understanding of the questions I had regarding the stamps for my envelope, allowed me to make my careful selection of the love birds stamps after looking at all the options available at this location, and informed me of the estimated delivery date, given our upcoming federal holidays. I had a very pleasant time at this location. Although I arrived 15 minutes before closing (due to my shift at work), I was treated with genuine kindness and am very appreciative of that because I know how busy it can get. Excellent customer service.

Staff are not polite; if something is not correct (they reschedule passport appt to a day when no…read moreone here for passports) it is YOUR fault.