Cancel

    Open app

    Search

    United States Postal Service

    2.4 (54 reviews)

    United States Postal Service Photos

    More like United States Postal Service

    Recommended Reviews - United States Postal Service

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Customers waiting for more than 45 minutes.

    TERRIBLE. I waited in line for 45 minutes. I went on my lunch break and I was late getting back to work. They have no type of urgency. No care in the world. Customer service SUCKS . Highly don't recommend.

    Initial damage
    Andrew L.

    Our street is currently in the middle of a disagreement between the state and county government. Each says the other is responsible for maintaining our road(despite our road sign clearly stating it's a state road). We've been trying to get this situated for over a year now and, as such, our road has not been maintained despite the taxes we pay to both the state and county. In recent years, this area has had a massive increase in rainfall. This has caused the ground under the cul-de-sac on our street to weaken and caused damage to the asphalt. Two weeks ago, at the end of a week straight of rain, a recycling truck fell through the asphalt and got stuck in the mud below. When it was finally free of the hole it had created, it had left a 1.5' deep by 2' wide gash in the street, along with other more minor damage. I have pictures of the damage. Due to the disagreement between the state and county government and not knowing when they will come to a determination about our road, I took it upon myself to spend my day repacking the hole created by the recycling truck for the safety of all involved. I went out and bought tools specifically for this job so that I could get it as flat and safe as possible. I spent hours in the humid heat that day trying to get it to a less hazardous condition. By the end of the day, I was able to somewhat level the damage and pack down surface, but the water level underneath the road left parts of the surface damp and still seemed unsafe. As such, I went out and purchased road warning signs with my own money to keep people from driving over the damaged area, potentially causing more damage to the road and to their vehicles. Our mail carrier stopped delivering our mail despite the fact that he can pull his vehicle up to the mailbox with no issues. After a week of no mail, I reached out to USPS and put in an official inquiry. A local supervisor, Douglas Blackwell, reached out to me the next day and told me he'd head out to review the situation in ten minutes or so. He did not show up for five hours. When he did arrive, he apologized for the delay and explained that he'd been dealing with other more pertinent issues that were popping up(such as a mail carrier passing out from heat exhaustion - a totally acceptable reason, as I told him that afternoon). After reviewing the cul-de-sac and the pictures I have of the damage caused by the recycling truck, Mr. Blackwell agreed to speak with the mail carrier about the situation. He admitted to me that despite the driver being able to pull up to the mailbox with no issue, he would need to put his vehicle in reverse(roughly a foot to two feet of reverse would be required) to be able to swing past the signs and the damaged road, and per the driver's contract, he could not make him reverse his vehicle, nor could he make him step out of his vehicle to put the mail in the mailbox, thus bypassing the entire reverse issue. That being said, Mr. Blackwell mentioned he'd speak to the delivery driver that afternoon(Thursday, June 4th) and try to work something out since it was such an odd situation. He said he couldn't promise anything but that he'd do his best and he'd send me an e-mail in regard to where the situation stood by the end of the weekend(June 7th). I told Mr. Blackwell that I'd be willing to come by the post office to pick up my mail every few days if an agreement couldn't be made between the delivery driver and Mr. Blackwell over this scenario. It is currently Wednesday, June 10th, and I have still not received any communication from Mr. Blackwell. On Friday, June 5th, we received two pieces of mail in our mailbox so I was happy to see that something had come of the situation. Unfortunately, that was the last and only day we received our mail. Today, I drove to the post office to pick up my mail and speak with Mr. Blackwell again. The postal employee who gave me my mail said Mr. Blackwell was not available. In my mail, there was a letter from the USPS stating that the cul-de-sac needed to be repaired because it presented a hazard. The letter goes on to ask that I advise them when the repairs will be made. The letter is signed by what I assume is a postal employee, the signature is illegible, there is no typed or printed name, and no contact information. Not only does that make it impossible to inform this person of any status changes, the letter was not delivered to our home. If I hadn't decided to pick up the mail from the post office myself we would never know that this was the decision the USPS came to. Mr. Blackwell never e-mailed me after our initial conversation nor has he called me. The delivery driver continues to drive past our mailbox(that he can easily access) and continues to deliver mail to everyone else on the street and in the cul-de-sac. UPS, FedEx, and Amazon all have no issues delivering items to my home. The USPS response to this situation is abhorrent.

    One person working and 9 people in line. Workers walk past her not offering to help. What in the world!
    Roger K.

    Can't say it's any better at other post offices around the way. One person working and 9 people in line. Workers walk past her not offering to help. What in the world! It's definitely not the branch to come to on a lunch break. Great location but they need more man power.

    Christina G.

    Not a bad post office to go to when necessity demands. My biggest complaint would be about picking up packages from this location because they don't have a great system for it. Usually you're told to step out of the main counter line to the side to wait for someone to come and take your slip. But because there is no official line for that purpose, you can't just stand over there as soon as you arrive. So you usually end up waiting through a long and completely unnecessary line to get to the counter, only to be pointed to the side while they call someone up to take your slip. That said, the main line does usually move at a pretty good clip -- and when I visit there always seem to be at least two people running the show at the counter. The best part about this PO though are the stamp and package machines in the lobby. They keep that area open after-hours (though I'm not sure exactly how late), so if you missed the after-work hours, you may still be able to get your shipping accomplished. What else... They handle passports here too. And the parking is ample!

    Special stamps!

    See all

    Photo of R M.
    0
    10
    0

    1 month ago

    They handle everything very well and I ship glass. I have been reselling for years and could not do it without our USPS

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Slow moving staff and they lost one of my packages. Please go to another location. Not helpful at all and rude

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Terrible customer service they just hurry to be done with it not give you time to checking 1 more time make sure everything right!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Roger K.
    3062
    935
    20317

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C W.
    0
    74
    209

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rose L.
    932
    1104
    3361

    11 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee T.
    0
    50
    15

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Matt G.
    90
    1441
    1630

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marc E.
    43
    49
    6

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - United States Postal Service

    Do they offer service for taking a picture for passport renewal for kids?

    View All 3 Questions

    Review Highlights - United States Postal Service

    The best part about this PO though are the stamp and package machines in the lobby.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Post Offices 100 times last month within 5 miles of this business.

    Verify this business

    US Post Office

    US Post Office

    1.8(10 reviews)
    5.9 mi

    This post office is so ghetto! The lady had a huge attitude and didnt even allow me to explain to…read moreher what I needed before she began to speak over me. All the stands are bare, there is mailing labels of boxes anywhere and you HAVE to wait in line to ask for your required materials. Then she pushes you to the side and makes you get back in like once you completed everything. TERRIBLE CUSTOMER SERVICE

    This is by far the absolute worst post office I've ever had to deal with personally. As an employee…read moreof USPS (definitely not this office) I'm very disgusted. I've placed my mail on hold multiple consecutive times for the mail to be delivered after I've literally said I would come pick the mail up. I ask to speak with management they're always so busy that I cannot speak with them. I've left specific instructions to contact me and they (carrier and t-6) go do the opposite. Calling is pointless as they don't answer the phone. Clerks are too busy gossiping with one another instead of being helpful. There's only one clerk that was professional and did everything he could to assist me. It seems that this office from management on down lack structure, awareness and the basic skills to complete small tasks. It wouldn't hurt to revamp everything and re-train for the lack there of. I know if I delivered someone's hold mail after they requested it to be on hold there would be disciplinary for failure to follow instructions but in this office no one seems to care because it's not affecting them. It's disappointing.

    US Post Office

    US Post Office

    2.1(29 reviews)
    6.1 mi

    Do not go here for walk-in passports!! I wasted two days and lost yeas off my life attempting to…read moreget a passport here. Got a possport in 10 mins at the Raleigh office. (The people who work here will tell you the same). If you choose to go here for walk-ins, against the better judgment of yourself and everyone that has come before you, get there at 12:45 at the latest on Tuesday. You'll wait until 2 to put your name on a list (dont miss when they bring the list out) that will processes you by anywhere from 2:45 to 5:00). They only take 8 people on Tuesday and 4 people on Fridays (get there much earlier on Friday). Or you could just go to Raleigh and not suffer...

    Do NOT use this post office for passports. The woman who works that department is rude and has zero…read morecustomer service skills. She treats you like a child and gets frustrated if you ask any questions. When she messes up your passport application and you have to drive back to correct it, she does not apologize and blames you for the mistake because you dared to ask her a question while she was working. Read the reviews here and on Google about this location's passport office. Apparently the Lead Clerk can also process passports and she is actually helpful and doesn't seem to hate her life and the world. But if you get the other agent, be prepared to be stressed out and treated like garbage. More importantly, be prepared for her to screw up your passport application and blame it on you. I have no idea how she still has a job.

    Photos
    US Post Office
    US Post Office
    US Post Office

    See all

    United States Postal Service - postoffices - Updated May 2026

    Loading...
    Loading...
    Loading...