Thanks to my old fashioned love of hand written letters (and my enormous collection of college…read moretextbooks that I'm still selling on Amazon--thanks Philosophy major!) I frequent the post office a lot! I recognized the ladies that work at this downtown branch and I would imagine they at least recognize me, however you're not going to get your friendly bartender experience at a post office. This particular branch has some lovely architecture and you will rarely walk in and not have to wait in line to mail something. I've never had an attendant be rude to me, although I can't say I've ever had one be charming either. These ladies (I don't think many males work at this branch...) are just doing a job, day after day, and from the way they act I'd think they can't wait to retire. But, since going to the post office is a practical event, let me tell you that parking at this location is limited to street only although it's time limited and not meter paid. Also, see my tip about four extra secret spots!

Went here for a pass port appointment since my passport had expired and couldn't be submitted…read moreonline. Showed up early to check in and the older woman behind the window was very rude and was told to go sit around the corner. Once my appointment time was ready she yelled at me from around the corner. I was told my handwriting was illegible and she wouldn't be able to submit it. left and scheduled an appointment later in the week and did the paperwork online and printed it out. Went a few days later and thankfully got a different woman at the window who was much nicer. Generally would not recommend coming here if you are looking to do a passport appointment. At least the old historical building is nice,

This is by far one of my favorite USPS. First off, the parking lot is huge! There's enough space…read morefor everyone. I would suggest avoiding the lunch hours because it gets quite busy. Other than that, if you're just dropping a package off, it's quite a breeze. Happy shipping!

Incompetent civil servants. I could get better service with the pony express. Package has been…read moresitting in the post office for over a week. Hello! Anyone home?

I only ever come here when I have pre-paid labels on boxes I've already packed, so I can't speak to…read moretheir costs or packing here. Each time I've come in, I've been promptly greeted and efficiently helped. This location has some of the best UPS customer service I've experienced. It's also a USPS drop-off site, so you can easily kill two birds with one stone here. The big downside to this location is the terrible parking lot. There's a strange one-lane entrance ramp and then an exit drive that cuts behind the building. That's not a problem, but some people can't seem to figure it out and block the entrance ramp because they decide to go out the wrong way. Parking on the street is much easier if you can find a spot and want to avoid a headache.

I walked in behind a line of people & waited patiently for my turn. When I get to the front of the…read moreline, a gentleman walks into the store and stands behind me waiting for his turn. The male worker- who saw me waiting but ignored making eye contact with me multiple times (which was odd but red flag #1)- called the gentleman who JUST walked into the store, in line behind me, to the counter to be served. Completely ignored me, blatantly. It was obnoxiously disrespectful. I left the store quietly after realizing what just happened, unsure why, and headed to another UPS location I know has better service. I only came to this location because it was closer to where I was prior, but I will never be returning to this location again. As a black woman and the only individual who looked like me in this store this whole time- this was very disgusting to experience while everyone else was served in order, with smiles- until I got to the counter.??? Very disrespectful and disappointing. This place needs to be shut down this coming year. Bye bye.

Linda who works at the front was so helpful!! she was kind and patient as me and my friend had 3…read morehuge bags of packages to ship out that took 20+ minutes! Will definitely be back here to shop again and see Linda!

I hate having to come here. Most employees seem bothered that you need help, bothered because we…read moreneed to send something, bothered to be there. Employees are always on earbuds, their phones and just plain rude. The only time I actually get good service is when "Ron" is working. He always goes far and beyond.l and has an amazing attitude. Also Linda. She is great.

Service was quick. Employees were practicing COVID safety measures. Employees were pleasant for the…read moremost part. They provided all the items I needed to ship my two packages. The location is not optimal but I felt safe the entire time. I would different use this location again if needed. I've been to other locations where I had to waiting in long lines so I was pleased to be in and out in less than 10 minutes.

This post office is so ghetto! The lady had a huge attitude and didnt even allow me to explain to…read moreher what I needed before she began to speak over me. All the stands are bare, there is mailing labels of boxes anywhere and you HAVE to wait in line to ask for your required materials. Then she pushes you to the side and makes you get back in like once you completed everything. TERRIBLE CUSTOMER SERVICE

always quick service and employees have gone out of their way on several occasions to accommodate…read moreus getting live animals quickly, even outside usual hours--sometime staff seem a little jaded, but as government employees, people generally treat them somewhat poorly, but we appreciate and are grateful at least for the folks at this location.

Find my package with goods worth $200. Stop telling me you are going to check on it and call me…read moreback and then never call me back. Over the past week I have been to the this post office 3 times and every time I have been told they would check on it and call me but NO one has called me back. It seems evident no one working there really cares!

This is the kind of place that makes you feel good about spending 49 cents for a 44 cent stamp…read more Sure, you pay a premium, but there is no line, the employees are personable and professional, there's a cute dog you can say hello to, and the store owner is very community oriented. Just ask and he'll post a notice about your event in the window and display your business cards. He's also started showcasing some really nice dichroic glass jewelry made by a local artist. The store offers monthly billing for those with accounts. I've even gone in by mistake without my wallet, and they've trusted me for the payment. Great people, friendly atmosphere, and you're supporting a local business AND the post office, too. Two thumbs up!

9th Street Pack & Ship is an example of stellar customer service! Sam (the owner), Richard and…read moreDavid always give 110% effort and attention to ensure our items are packed safely and carefully, sent to their appropriate recipients -- and all done with care, speed and courtesy. They will frequently recommend a better or less expensive approach. This is one of the few places I trust to have our valuable -- and sometimes fragile -- items wrapped, packed, and shipped safely. I've even started using them in lieu of the USPS as I've found the US Postal Service to not always be dependable.

Conveniently located right next to Duke/Duke hospital which makes running errands before or after…read morework extremely easy. Parking can be a bit tricky as the lot is one-way driving but once you find it there is usually plenty of spaces available. The staff was very helpful and attentive. I was in and out in under a minute for a quick Amazon return. I am not sure how this locations is for other services, but my experience was pleasant.

Poor customer service:…read more I don't use this location often but I arrived 5 minutes before closed to drop off a prepped package, fixed with label, only needing to be scanned. After walking in, I hadn't gotten the sentence, "Hi, how are you?" out of my mouth before the clerk huffed a huge sigh, shook his head, interrupting "How can I help you?" He was visibly frustrated that I had the AUDACITY to drop off a package. I responded calmly with "It's only a drop off." He proceeded to scan my package and quickly handed me my receipt. I understand the frustrations with work, having a bad day, and managing bad customers. But if customers arrive within open hours, they shouldn't be handled as if they're an inconvenience. The location on 9th street is much better. Don't waste your time here.

Stopped by the post office today in RTP to mail a package on the first day of the deadline week to…read moremail xmas packages. It was completely mobbed so looked up the nearest packaging store and landed here. This place is jam packed with all kinds of things for sale, a wall of PO boxes, and behind the counter were mounds of packages to be picked up by UPS and the USPS. The lady who greeted me was super friendly and took care of me right away. What a relief compared to my visit to the post office! I don't know if there's an upcharge to send through this place, but I imagine so. Nonetheless, it was worth it not to have to stand in a huge line at the RTP PO! My package is on it's way to my friend with plenty of time to spare.

Jason and Pete were so great helping me package my large box of group donated knitted items. They…read morehelped me choose box size and could trim down excess space to save box size cost. Who knew? I truly appreciate the service at Packaging Express Woodcroft. Everyone there is always so patient and helpful! Many thanks!

I work down the street, near Duke Regional Hospital, and this is where we get all of our office…read moresupplies. We go there for everything from pens, paper, and printer ink to office chairs, bulletin boards, air fresheners, and break room items.We've also used their copy center. The prices seem reasonable, and we end up saving more with our rewards card. The only (minor) complaint I have is that the staff could use some customer service training. The people in the copy center have bungled a couple of orders either because they genuinely did not know what they were doing or because they did not listen carefully to my request. There are also a couple of chatty cashiers that don't know when to end the pleasantries during the transaction and let me go. I'm standing there with a basket full of items, a three foot long receipt and I need to get back to the office. I don't have time to talk. They're very nice people. They just need to learn when to say "Thanks for coming in, we'll see you next time!" But, overall, it's not a bad place to do business.

I rarely go to staples, of course it is the closest amazing return center so I go there for that!…read moreThe customer service really depends some employees are good others are very unhelpful! When you go in to buy school supplies generally I never have to ask for assistance.