I walked in behind a line of people & waited patiently for my turn. When I get to the front of the…read moreline, a gentleman walks into the store and stands behind me waiting for his turn. The male worker- who saw me waiting but ignored making eye contact with me multiple times (which was odd but red flag #1)- called the gentleman who JUST walked into the store, in line behind me, to the counter to be served. Completely ignored me, blatantly. It was obnoxiously disrespectful. I left the store quietly after realizing what just happened, unsure why, and headed to another UPS location I know has better service. I only came to this location because it was closer to where I was prior, but I will never be returning to this location again. As a black woman and the only individual who looked like me in this store this whole time- this was very disgusting to experience while everyone else was served in order, with smiles- until I got to the counter.??? Very disrespectful and disappointing. This place needs to be shut down this coming year. Bye bye.

Service. There are other shipping outlets to use. I walk away from poor service. Literally the…read moreassociates hate to help customers.

A nice little shipping shop with creaky floors, so you know it's been around a while. I don't envy…read morethem getting the trucks around for dropoff and pickup, but it does work. I like having the option of pretty much any parcel company, especially when I'm almost at the deadline for a birthday or a holiday gift. Plus with more than a few book shops and gift shops around, you can do all your shopping in this area and not haul yourself all the way to the mall!

I would not recommend them if you are need shipping for any Leland Little Auction. I sent a list…read moreof items (that should be easy to pack well) and I get a note back with no explanation just a "sorry, i have to pass on your shipment". I'll be contacting Leland Little to remove them from their shipper list.

Great customer service. I no longer own a printer and the staff is always supportive and helpful…read morewith my printing and shipping needs

Jonathan was very rude, bossing me around, talking over me, and speaking to me like I was an idiot…read more Grotesque.

The staff is friendly, professional and fast! They are a group of really hard workers!read more

Don't get hustled. I came into the UPS Store to do an…read moreAmazon return. The woman who helped me was an Asian woman who appeared to be in her 50's. I'm not sure if she was trying to pull a scam but she scans my receipt with the QR code and then says I need to pay for a box. I asked why, because the instructions from amazon tell you that a box is not necessary (when you start the return) and literally the information on the receipt says "Show the return code to an associate, who will scan the QR code, pack, and ship your return for free." - See the photo below - I told her that I didn't need to provide a box and she refused to give me a receipt with my tracking information. We went round and round for several minutes about this, even after me reading the instruction information to her. I had to call amazon from the store (which took forever) and in the meantime I found a box, then pack it myself for this woman because she said that it was policy. I know it's not policy and the fact that she is forcing people to buy a box at their ridiculously marked up prices is absolutely outrageous. This location has had particularly bad customer service in the past and this was officially the last straw for me. Called in to Amazon and they opened up an investigation. In the meantime, be warned and don't get hustled.

So glad I came here. GREAT customer service. It has lots of supplies and I was able to get…read moreeverything done quickly.

I came here because it seems like FedEx is now the only store in town that will unbind books (I…read morealready tried Office Depot and Staples). Speed/efficiency: great! I came around 4pm on a Wednesday and there was no line. The guy at the counter did tell me he had a backlog of jobs and it would take up to 2 hours to get to mine, but I had planned to drop it off and pick it up anyway. Quality: There was definitely some miscommunication here. I asked for the book to be unbound and 3 hole punched. He said they did not have a 3 hole puncher. I said just unbinding it was fine and I'd hole punch it myself. I was planning to put it i to a binder so I could insert notes inbetween pages. When I picked up my book, it was unbound but placed in one of those multi ringed spirals. NOT what I wanted at all -- just leaving it without all those holes would've been preferred so that I could just hole punch it myself, but now there are multiple holes for the spiral. When I asked if it could be removed easily, he seemed reluctant and pulled out a pair of scissors. I should have asked for a refund because the spiral binding itself cost $4, and it ruined my $40 book because I still need to remove the spiral so I can insert notes, but now am not sure if I should 3 hole punch it or not since it might destroy the integrity of the paper margin. :( I'm pretty bummed about the situation, and wish the guy could have just called the number I left on the order paper to clarify what I wanted.

Jason and Pete were so great helping me package my large box of group donated knitted items. They…read morehelped me choose box size and could trim down excess space to save box size cost. Who knew? I truly appreciate the service at Packaging Express Woodcroft. Everyone there is always so patient and helpful! Many thanks!

Been there a few times. Friendly staff, fast work, good pricing. Lots of things to buy, and browse…read more Fun place.

I have been coming here for several years and have always had excellent help and superior service…read more If your printer happens to be broken, or you don't own a printer, just email them the label info and they will print it for you for free and affix it to your package. Just a great local small business. Thanks so much WAGNER'S

It's a bit tough to find. It's to the left of the food lion in the corner. It's a small place but…read moreoffers full service. I needed to mail a UPS package and didn't have a label. They printed it out for me and mailed it off for me. Staff was super friendly and it was super clean inside.

Poor customer service:…read more I don't use this location often but I arrived 5 minutes before closed to drop off a prepped package, fixed with label, only needing to be scanned. After walking in, I hadn't gotten the sentence, "Hi, how are you?" out of my mouth before the clerk huffed a huge sigh, shook his head, interrupting "How can I help you?" He was visibly frustrated that I had the AUDACITY to drop off a package. I responded calmly with "It's only a drop off." He proceeded to scan my package and quickly handed me my receipt. I understand the frustrations with work, having a bad day, and managing bad customers. But if customers arrive within open hours, they shouldn't be handled as if they're an inconvenience. The location on 9th street is much better. Don't waste your time here.

Conveniently located right next to Duke/Duke hospital which makes running errands before or after…read morework extremely easy. Parking can be a bit tricky as the lot is one-way driving but once you find it there is usually plenty of spaces available. The staff was very helpful and attentive. I was in and out in under a minute for a quick Amazon return. I am not sure how this locations is for other services, but my experience was pleasant.

Great spot--clean, well managed, bright, and the machines are huge. We have a washer and dryer and…read morestill go there for bulky items or when we do not want to heat up the house with long dryer cycles. I would strongly recommend this place if you need a laundromat

Clean, fast, great staff, good music, safe & efficient. Highly recommend! 10 outta 10!read more

Friendly staff that are always helpful. No high pressure for your dollars, just straight forward…read morehelp.

What a wonderful place. The lady who runs it is SO KIND and helpful. She helps you figure out the…read morebest way to ship or mail your items. Also great photocopy rates. Highly recommend.