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    US Post Office

    2.4 (39 reviews)

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    7 years ago

    Dreadful place. Staff is intentionally unhelpful and rude. Go to another post office or use another carrier if you can.

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    11 years ago

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    8 years ago

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    10 years ago

    No problems for me here. I used the kiosk and asked someone behind the counter in the next room over when I had a question

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    I stopped in during the holiday season to mail a package and purchase a mailer for a poster.

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    US Post Office

    US Post Office

    2.1(29 reviews)
    4.2 mi

    Do not go here for walk-in passports!! I wasted two days and lost yeas off my life attempting to…read moreget a passport here. Got a possport in 10 mins at the Raleigh office. (The people who work here will tell you the same). If you choose to go here for walk-ins, against the better judgment of yourself and everyone that has come before you, get there at 12:45 at the latest on Tuesday. You'll wait until 2 to put your name on a list (dont miss when they bring the list out) that will processes you by anywhere from 2:45 to 5:00). They only take 8 people on Tuesday and 4 people on Fridays (get there much earlier on Friday). Or you could just go to Raleigh and not suffer...

    Do NOT use this post office for passports. The woman who works that department is rude and has zero…read morecustomer service skills. She treats you like a child and gets frustrated if you ask any questions. When she messes up your passport application and you have to drive back to correct it, she does not apologize and blames you for the mistake because you dared to ask her a question while she was working. Read the reviews here and on Google about this location's passport office. Apparently the Lead Clerk can also process passports and she is actually helpful and doesn't seem to hate her life and the world. But if you get the other agent, be prepared to be stressed out and treated like garbage. More importantly, be prepared for her to screw up your passport application and blame it on you. I have no idea how she still has a job.

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    United States Postal Service - it's a gas station with postal sliminess postal service at best but no self service kiosk

    United States Postal Service

    4.5(2 reviews)
    16.3 mi

    A very pleasant gentleman named Randy helped me today. He did everything I asked so quickly I…read morecouldn't believe it was done so fast and I was in and out of the post office with a pleasant word and all my work done! Thank you Randy I appreciate your help and all those at the post office in Apex. Bob B

    Honestly, I had no idea what a USPS CPU was until earlier today when I was looking for a location…read morecloser to my digs in Cary that WASN'T the turrrrible location on Wrenn. As it turns out, a CPU is a Contract Postal Unit which carries its own set of requirements, one of which (and perhaps the most important) is that they cannot charge any more than a "regular" USPS location. Onwards: Location: 4 out of 5 About a 7 minute drive from my place. This CPU is located inside the Mobil Gas station (Radha Mart II) at the corner of Davis and Old Jenks. Incidentally, there are some restaurants (Chippy and the coffee place) as well as gas in close proximity in case you want to make an afternoon of it. Free parking dedicated for Mobil station customers awaits! Services offered: 4.5 out of 5 Commensurate with a full service postal office, except for maybe passport services. Notably, they have the counter where you can pick your Priority Mail boxes, envelopes, padded envelopes, etc. for both domestic and international mailing. Customer Service: 4 out of 5 Instead of being manned by Postal Service employees, the employees of the Mobile gas station are the ones that assist with your mailing needs. There was a newer guy who looked like he had just been hired at the station who was still learning the ropes of processing my padded envelope, so I'll give him a pass. The guy who I suspect is the owner/manager was of humorous and almost prototypical Indian subcontinent descent. Helped me to pick out a smaller padded envelope than I initially thought I might need (thereby saving me money), and when he saw me struggling with putting my item in, he took it from me and proceeded to do it himself, delegating me to more menial tasks like filling out the address form. Ha! This sort of brusque but efficient customer service may be offputting to some, but in a way, if you pretend like you don't know what you're doing, you basically get full service help for free. ;) Value: 5 out of 5 The postal service still offers the most reasonable rates if things aren't entirely time critical. Whereas my product would have cost 7$ via UPS ground to arrive mid week next week, the same product cost 7.05 to be shipped PM to arrive by Monday. Overall: 4 out of 5 I didn't have to wait in line, the guy was friendly and helpful, and I was in and out in about 3 minutes after I figured out where the supplies were (look to your left when you enter the store). Also - pickup for mail and packages occurs between 5:30 and 5:45 which isn't that bad.

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    US Post Office

    US Post Office

    1.8(10 reviews)
    5.5 mi

    This post office is so ghetto! The lady had a huge attitude and didnt even allow me to explain to…read moreher what I needed before she began to speak over me. All the stands are bare, there is mailing labels of boxes anywhere and you HAVE to wait in line to ask for your required materials. Then she pushes you to the side and makes you get back in like once you completed everything. TERRIBLE CUSTOMER SERVICE

    This is by far the absolute worst post office I've ever had to deal with personally. As an employee…read moreof USPS (definitely not this office) I'm very disgusted. I've placed my mail on hold multiple consecutive times for the mail to be delivered after I've literally said I would come pick the mail up. I ask to speak with management they're always so busy that I cannot speak with them. I've left specific instructions to contact me and they (carrier and t-6) go do the opposite. Calling is pointless as they don't answer the phone. Clerks are too busy gossiping with one another instead of being helpful. There's only one clerk that was professional and did everything he could to assist me. It seems that this office from management on down lack structure, awareness and the basic skills to complete small tasks. It wouldn't hurt to revamp everything and re-train for the lack there of. I know if I delivered someone's hold mail after they requested it to be on hold there would be disciplinary for failure to follow instructions but in this office no one seems to care because it's not affecting them. It's disappointing.

    US Post Office - postoffices - Updated May 2026

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