The employees at this post office are friendly and always apologize for any wait. This is a full service post office where you can ship and mail items, buy stamps, and other postal supplies. This location is also open for limited hours on Saturdays. read more

Solid post office, quick moving line and helpful staff. What else could you ask for?

1/7/23: I needed a PO Box, so I reserved and paid online on 1/6/23 & went into the post office this morning to finalize everything. They were only open 9-11 am on a Saturday which I thought was odd but whatever. There was plenty of parking. I was able to park right in front of the building. Walking in, I was met by the staff at the counter. The one who helped me, Tiffany (I think her name was), was NOT the friendliest. It was literally around 9:30 am, so why the attitude first thing in the morning?? I mean, they are only open for 2 hours, so at least PRETEND that you like your job. Anyway, I brought the application in already completed. She told me that I didn't print a different page. Ummm, that was the only page the website told me could be printed. So, she huffed and puffed & got the form which took her 2 seconds to complete & had me initial/sign it. I went to check the P.O. Box keys. They worked. I came back to the counter to get my copy of the form we just completed and left. Good thing I didn't need anything else. She needed to go home, get back into bed, and start her day all over again. Luckily for her, I'm working on myself & my patience. read more

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Tell me why this Knightdale post office keeps "mis shipping" my packages to Rougemont, NC on the delivery date? This is the 4th package in the last 2 months that has been "mis shipped" to this city. What is the major malfunction going on with this location? This just started happening within the last couple of months. Is anyone else experiencing this because it seems to be happening a lot lately? read more

I had a sent a package that contained items of sentimental value to my son in Knightdale. The tracking stalled in Raleigh for days and it appeared the package was possibly lost. I phoned the Knightdale P.O. and spoke with a supervisor, Serena Faw, who couldn't have been more courteous, concerned and thoughtful. She internally tracked down and found the package in less than 24 hours. Amazing customer service! She went well above and beyond. I hope the P.O. recognizes how lucky they are to have someone as dedicated and remarkable as Serena. read more

Just moved to Knightdale, needed to send a card out for the holiday this weekend. Had postage stamp on it ready to go and I just ran inside on my way home from work to find the outgoing mail box. This location stops customer service at 4:30PM on weekdays and I walked in there at 4:30 almost exactly, which I was assuming (incorrectly, apparently) wouldn't be a problem since I needed nothing from them and the PO Box side of the post office is open 24hrs so people who have those can collect their mail. I walked in there looking for the outgoing mailbox to be met with a very rude gentleman behind the counter that quite curtly said he was helping his last customer and that they were closed. All I needed to do was throw a letter in a mailbox, I needed no attention from a staff member and like I said, since I've never been there before I didn't know where it was located. But .002 seconds after I stepped foot in the building the man behind the counter decided I was being a nuisance and directed me to leave, though I needed nothing from him. I asked if the customer service counter being closed meant I couldn't put a letter in the outgoing mailbox to which he replied by pointing at its location. It really did not need to be that big of a deal but I rarely get out of work before 5PM and took the chance to mail my card but since it apparently is a problem to use the rest of the building (that is open) that requires no customer service, I guess I will find a different drop box farther away from where I live and work. Very rude staff for no reason. read more

the lady up front was very sweet and mindful. She helped me pick the best option for my package and gave me pricing and arrival times. She has very good customer service skills . 10/10 will come back here for all my postal needs. read more

I love this post office and the staff. They are always friendly and very helpful. I have had a few different mail staff they are always friendly and friendly. Howard my main carrier is the best. The safe at the counter are always friendly and caring with a smile on their face. Love this Post Office staff inside and in the field. Hats off to all of the staff. you deserve 10 stars. LC Jutson Street. read more

Not a reliable service. Delivery person uses invalid reasons not to deliver your mail.

sorriest bunch of government bums that just collect a paycheck and tell the consumer to shut up and pay for the worst service in the western world. I had my mail held for a week while on vacation. The held mail and TODAYS mail was supposed to be delivered TODAY. No effing mail got delivered to my house, but others up and down the street got their mail. Yet we hear reports that the US Post Office is spying on Americans- yet they are incapable of taking mail from their post office and sticking it in my mailbox in a timely manner. I wouldnt pay these government bums $0.20 an hour for their version of customer service. Enjoy your fucking highly paid retirement, bitches. read more

Staff is great. Always helpful and we have a great carrier as well. So glad there is an office near us. If I had anything poor to say about this office is that they don't answer the phone when I call in an emergency (I run an online business and use them a LOT). read more

Not worth the drive. Staff isn't too friendly. I'd rather drive across town than go to this post office. Beware when you go there. Or avoid if possible. read more

I live pretty much equidistant between this post office and the one off of Brentwood, but I will probably always choose Knightdale now. I came the Friday before Christmas at lunch time (I know, what was I thinking?!) and I was in and out in ten minutes. Very friendly and efficient clerks. I just came back recently to ship a package and buy stamps; it was another quick visit. This is a great post office. read more

Lost three of my very important pieces of mail.. the mail carrier that works the crosstie neighborhood is awful... leaves mailboxes open, I came home to my mail on the ground several times, and our neighbor said she hit our mailbox with her truck. Not happy. read more

Even though I'm not that close at this post office, I always choose to go to this place because the staff are really efficient, competent, corteous and respectful to their customers. Always do their best to serve their customers and always provide you with all your options to see where you can save more. I would like to mention their names to let them know how special they are and how much I appreciate them but for their privacy I'm just gonna keep their names. So I highly recommended this post office in Knightdale. If you want an efficient service always go to this please. read more

Great experience here. Another post office was inadequate at their job and kept giving me the run around the past few weeks for an insurance claim. The front staff was polite and patient with me, and so was the supervisor. The supervisor took time and did her job very well. It was my only experience here but from my observations, they were quick at the front processing people through (while I was waiting) and all seemed to do their jobs well. The post office is on the smaller side but it's worth going there even if it's a further drive because they know what they are doing. read more

Would be nice if they had a machine you could buy stamps from at all times. Staff is normally just ok. Yesterday I got there a couple of minutes last close and they were finishing up with the guy in front of me. Then they closed the door to the room they work from. I knocked. They knew I was there and ignored me. I knocked again. Nothing. Then I asked through the door if I could please pickup my package and one of the two women yelled at me to come back Monday at 9. I explained I work in Cary and wouldn't be able to come back until the following Saturday and the box may be sent back by then and it contains my wedding band and. They said they wouldn't help me. Really?! read more

Nice post office... the people behind the counter are pleasant, and the lines have never been very long (I haven't gone at Christmas time yet, though). I come here instead of my "home" post office when I can. read more

I love the people at this post office except for the grumpy big bearded guy who occasionally works the front.