I recently had laser resurfacing done at Prime by Angela Williams. I first met Angela in the late…read moresummer of 2022 to discuss a plan for aging facial issues that were bothering me. Angela is a treasure trove of knowledge. Her questions immediately made me know that she knows her 'stuff.' She is SO likeable! I was immediately comfortable with her. Angela told me her plan for me, and she provided me with every bit of information that I needed from prep to fee to after care. Finally, in late January my laser resurfacing appointment arrived. I was SO excited to take this first step in a three step regimen Angela had developed for me. I'm including pix of me with numbing cream applied just before the procedure, the ice pack that is applied after the laser, me in my car approximately 30 minutes post procedure, the next morning, and a few more if Yelp lets me. In short, the procedure was not painful or uncomfortable. Angela and I had agreed that she would be aggressive with the laser: I am a 'go big or go home' person. The after care instructions and products were superb. Five days post procedure, I could see huge improvement in the fine lines and wrinkles on my face and neck. I recommend Angela without reservation. She is a learned, informed professional who is a true talent in her profession. The office is centrally located in Raleigh's Village District. Parking is super convenient. The office is spotlessly clean and gorgeous. The receptionist is helpful and very friendly both on the phone and in person. There is no hard sell of any of the products they carry which is SUCH a relief after some places J have been. I am eager to take the next step in the regimen Angela has planned for me. My husband and I are thrilled with the results! I feel so confident and happy that I look my best, and that is Angela's objective. I'm so pleased that I took the first step and booked an appointment with Angela.

Best Professional Service I have had in a long time. Followed the recommendations and the results…read morewere astounding. Highly recommend.

Recently I had to have testing completed for my daughter and I. We drove to the Free PNC Arena…read moreDrive Thru testing site after registering online. The online registration is easy and there is no appointment necessary. Rick greeted us at the front and provided the test kits. We then sat in the line until provided the test tube and label. We swabbed ourselves and were done in less than 5 minutes. Very organized and simple. We had to return today after receiving inconclusive test results for my daughter. Rick took time to do a tutorial with my daughter that would avoid any inconclusive results. He took his time to walk us through how to swab for accuracy. This was very kind and helpful to us. Thank You Rick.

I went with my friend, as company, to get her COVID-19 test completed at the chapel hills mall…read morelocation. A young lady by the name of Jenny or Jennifer was working there . I was quite appalled as to how incredibly rude she was to my friend, who had an abundance of questions . She had never received a test prior to this. we were out to do some shopping and she needed to get her test done, for a pending flight to visit her ill brother . this young lady had a very poor attitude my friend had heard bad things about being tested and was nerve racked. I had assured her that it would be OK as I myself have been tested before through your testing site in fountain. it makes me very upset that when people are scared and have to have this done in order to fly, that your staff treats individuals poorly. this should not be the case.I hope that there is training for the people you use to staff your testing facilities in order to provide better care to the communities, especially with us older folk, who are very frightened with what is going on in the world around us. Perhaps she was having a bad day, but nonetheless, this does nor excuse her behavior . I will find out what other places are available in order to avoid such issues in the future. She has since received results, but I would have rather paid for her to go elsewhere, in order to have avoided how she was treated. Please train your employees on how to treat the clients with better car side manner. julia evette Garcia romero

I recently fell and fractured my ankle, requiring surgery…read more From the minute we arrived to WakeMed North until we drove away (1:30 pm until 8 pm) our experience was top notch! The quality of care was outstanding and the friendliness of every single employee we interacted with was amazing. The intake lady, Addy, was so kind and helpful. Regine the nurse who cared for me was kind and so warm. I was very nervous and she helped me feel more comfortable. The EKG nurse (I believe was Chantal/Cherene) was sweet, funny and made me more relaxed. Dr Rossi, the anesthesiologist, explained everything and was very professional and kind. The anesthesia nurse (a man, very kind!) was great. I don't recall his name because I was getting very loopy! Dr Correa my orthopedic surgeon was terrific. I met him earlier this week to schedule the surgery - he's funny, kind, and takes time with his patients. Overall, a great experience - considering this was a surgical procedure and I was a wreck. The care and concern by all staff was evident and so very appreciated. Side note - parking spaces very close to entrance, which is so helpful.

Have been going there for eight years and haven't improved at all. All they wanted to talk about…read morewas diabetes. They didn't care about my other issues. They just wanted to refer me to other doctors. They didn't do any surgery at that facility, so you had to go to another one in an ambulance. It's just a money racket.

Clockwork is the word that comes to my mind when I come to this place to escort the wife for…read moresurgery. Very professional and coordinated work so no mistakes are made at all, incredible amount of paperwork verified and signed by everyone involved to confirm what is being done. The care and compassion exercised by the team reassures the patient that the outcome will be the best. Great place to have surgery, wish all hospitals would learn from them. Doctors are the best I have seen, from the anesthesiologist to the surgeon, great team!

Absolutely phenomenal experience here!…read more From the front desk to the nurses (Lauren is amazing!), to the nurse anesthetist, Stephanie, Dr Seymour who explained and allowed me to watch him perform the nerve block to the surgeon Dr Marc Wood! Fantastic staff, everyone took time to explain everything, clean and quiet waiting area and overall a wonderful experience. Surgery is no fun but the staff's professionalism and kindness made for a less nerve-wracking experience. Side note - parking can be tough. We hit here at 9:45 and there were only two spots open.

I've been going to Raleigh Radiology for mammograms for awhile now, but had my first appointment at…read morethis location in October. Let's face it, no woman wants to get her boobs squished, but it's necessary and we all have to go through it, so might as well go where they couldn't be nicer, helpful and professional. Receptionist was flat-out fabulous. Warm, friendly, made me feel personally welcome. Identified herself, and guided me through the necessary paperwork quickly and efficiently. Honestly I don't believe I've ever had such a warm receptionist at a medical office! Wait time to go on to the next step was mere minutes. Was shown to a dressing cubicle and given easy-to-follow instructions. Wait time for the actual mammogram was again very short. The procedure itself was the usual, turn this way, lift your arm this way, squish squish, hold your breath and repeat with a different angle. My Professional Gal was just that, guiding me through it as quickly and painlessly as possible. Within a week I had my results. Could not have had a better experience.

I waited an hour to be seen by the x-ray tech. She was rude and unprofessional - she was training…read moresomeone who seemed to know more than she did. I'll go elsewhere in the future

Chris Humphries in the imaging department was fantastic. Really listened to our needs and helped to…read moreget my wife taken care of. You could really tell how much she cares. Great experience!

Went in for an appointment and the technician doing the exam was fantastic!…read moreVery gentle, kind, friendly and efficient. My appointment went quick and easy. The hospital was clean and everyone was nice.

From the moment we walked in to the moment we left, we felt genuinely cared for. Every staff member…read morewas friendly, patient, and kind. That which matters a lot when you're bringing in a sick kid. They listened to our concerns, did a thorough exam, and explained everything clearly without rushing us or making us feel like we were holding up the line. We were in and out in under an hour, which honestly feels unheard of in urgent care. Would absolutely come back (though hopefully not anytime soon).

This is the best urgent care we have ever visited, and we've been to quite a few. I drive twice the…read moredistance in order to go to this particular one. The doctors and nurses and front desk staff have all been so kind and helpful, and we've never had to wait. It's clean and the bathroom has the fancy soap that makes foam and smells so good. I can't say enough good things about this place, and we are so so grateful for all the staff here! I think the other reviews must be for a different place because we've never had a bad experience here!

If I could give this company less than a 1star I would. We contracted with them to transport our…read morewheelchair bound mother to get her COVID 19 vaccination at our church on February 6... today. We had my mother ready and were waiting when we got a call that they would not be able to keep their end of the contract because they had another transport scheduled-- at the last minute!! Who does this? A competent business knows when their appointments are and keeps them. Not this company. By the time we got my mother to the church they had run out of vaccines. The health department is going to make sure she gets one, and we will get her there. Know that if this company was the last one on earth and we needed to get my mother somewhere we would just as soon carry her on our back than to ever do business with them again. I wouldn't hire them to take my dog to the vet. I would advise anybody needing reliable transportation to exhaust all other avenues before even giving this place a second thought.

From the owner: high quality service compassionate staff making safety our #1 priority as well as arriving on time…read moreclean well maintenance vehicles making a trip a wonderful experience

This is the first negative review I have ever posted about anyone, so it took a great deal for me…read moreto reach the point where I felt compelled to share my experience. My PCP and my Duke bariatric team both suspected I had SIBO and initially referred me to Duke Gastroenterology. However, because the wait to be seen was nearly a year, my Duke provider encouraged me to seek care outside of Duke and even offered to write a referral because they knew how overwhelmed their outpatient GI system was. After doing my research, I specifically chose Dr. C. because of his outstanding reputation and reviews. I wanted him to be my gastroenterologist and I felt fortunate to finally secure an appointment five weeks away. I even informed the Duke physicians during my hospitalization that I already had an appointment scheduled with Dr. C., and they told me that was great because I would need outpatient follow-up after discharge. Unfortunately, before my appointment, my condition worsened so severely that my physician instructed me to go to the emergency room, where I was hospitalized for six days and evaluated by Duke's inpatient GI team. While I was laying in the hospital bed, Dr. C.'s office called--not to check on me or ask how I was doing--but to cancel my appointment because I had been seen at Duke. I literally begged them to keep my appointment. I explained that I would desperately need outpatient follow-up after my hospitalization, that Duke's inpatient physicians do not become your outpatient gastroenterologists and that Duke itself had encouraged me to seek care outside of their system because of the year-long wait times and overwhelming backlog. I told them I knew Duke would not be able to get me a timely outpatient appointment and pleaded with them not to leave me without follow-up care. Despite my repeated pleas, they refused to keep my appointment and insisted that Duke was now responsible for my care. That assumption was completely wrong!!! After I was discharged, Duke confirmed exactly what I had tried to explain to Dr. C's office - they could not get me an outpatient GI appointment for months because their system is overwhelmed. Duke was doing the best they could with limited resources, but there simply were not enough outpatient appointments available. I was left without the continuity of care that every patient deserves after a six-day hospitalization and was forced to start over while still recovering. My insurance case manager was appalled when I explained what had happened. She specifically told me that what Dr. C.'s office had done was unacceptable, documented my complaint, told me it would be investigated, and personally helped me find another gastroenterologist who could see me much sooner. What hurt the most was that I genuinely wanted Dr. C. to be my doctor. I chose his practice because of its excellent reputation, yet the moment I sought emergency medical care because I was desperately ill, I felt like I was being punished for going to the hospital. Once the office learned I had been treated at Duke, it felt as though they wanted nothing more to do with me. That is not how patients should be treated. This review is not intended to attack Dr. C. personally or damage his reputation. It is simply my experience and I believe my voice deserves to be heard. Behind every appointment is a real person who is scared, sick, and depending on the healthcare system to help them. Healthcare systems may have policies and backlogs, but patients should always come first. In my case, I did not feel like they did and I hope sharing my story encourages this office to put compassion and continuity of care ahead of incorrect assumptions so that no one else has to experience what I did. Please keep in mind that Duke was the one that told me to seek care outside of the network. I sincerely hope this office reconsiders how it handles patients who require emergency hospitalization before their first appointment. No patient should be made to feel as though seeking emergency medical care disqualifies them from receiving the follow-up care they had already waited weeks or months to receive. Healthcare should put patients first.

If you want conveyor belt medical care - Gastrointestinal Healthcare is for you. Dr. Cvetkovski and…read morestaff rude and uncaring. When/if something is found during colonoscopy there will be no personal communication when the biopsy comes back - only a letter in the mail. You will be left to research for yourself to find out what it means. I only hope I can save someone from an experience like mine. Please go elsewhere. This staff does not care.