Service is horrible. Very rude. They do not care about the customers. Man at the front is on a…read morepower trip. Never going to the Cary dmv ever again

NC DMV Office #1425 my husband and I were transferring to…read moreNorth Carolina from New Jersey and had no idea of the process. The ladies were pleasant and had great sense of humor. Good experience, great customer service! They made the wait pleasant with the nice and cheerful atmosphere. it was over an hour away from our home, but it is the only DMV office I will go to from now on.

I thought I would be here for hours- I was #50 in line. Ended up about 20 minutes…read more Lady at counter was very nice and friendly (price for registration was REALLY high- not her fault) I was in and out. I was also listening to the other workers- they were nice too- even waited for women to run out to her car and get something she needed. The Bathroom is AWFUL

Arrived arount 9:30 AM. No waiting. Cheerfully greeted, prompt completion of requirements…read more(License renewal) and on my way. I have two suggestions: Signs on Atlantic Ave and Spring Forest Rd to publicize location. Thel Office is not visible from the street and I spent more time cirling the blocks than I di in renewing the llicense. Paint the NCDMV Logo on the building black or contrasting color. Present identification is challenging to verify.

I went to several DMVs for my NC license because I had to wait in line all day and still didn't get…read moreservice by the time they closed. But this location only had me wait about a half hour which was wonderful. They got me taken care of. The woman who helped me was a bit intense, but I can understand it is a serious job and some customers are probably difficult. Highly recommend this location specifically.

I got in line at 2:30pm and was out of the building at 4:46pm. They put the "At Capacity" sign up…read morearound 2:50pm but still let us stay in line. As they got people in and out the gentleman counted and let more people in. They were very patient, fast, and courteous. NOTE: Make sure you bring your DL/ID, birth certificate, 2 proofs of residency, and marriage license for the Real ID. They all have to match as far as the spelling of your name on all documents. The gentleman comes out periodically to check documents and will let you know if something else is needed for the service you're requesting. Any kind of driving test they start cut offs after 3pm. You have to ask for the specific time. Hope this helps.

10 minute wait! In and out in less than 25 minutes. Polite and professional staff! Amazing!read more

Omg I never had so bad service and disrespect people. They never give my mother proper service went…read moreshe is a blind person I never been in stated they do not respect the older people sham...

My experience this morning at the NCDMV Driver License office in Durham at 3825 S Roxboro St was…read moreexcellent. I had a 7:45 AM appointment for a simple license renewal. I checked in with a friendly woman just inside the entrance at 7:40, sat down, and was called at 8:01. Another friendly woman greeted me and began with the basic questions and also answered a couple of my questions. She had to help a colleague twice but was quickly back to me. She offered to take my picture a second time when i was disappointed with the first one. (Smiling made me look less old!) I had to provide several signatures, received a temporary license (good for a month until the new one arrived.), paid with my credit card, and walked out at 8:19. Although i saw in two places online that this and other DMV offices did not have public restrooms this one certainly does now. I cannot report on its size etc. as i visited before my appointment the MacDonalds across the street. Finally -- i was frustrated by the online appointment system which had no appointments available when i began looking for one. It took me a day and a half of clicking frequently between my chores etc. to find one -- i assume people cancel and a place opens up. I calculated how far i could drive and what times i could take based on distance. I live in Chapel Hill and have family in Greensboro, but none east of me so figured i could not go east much further than Durham while i could go further west. I waited until two weeks before my birthday to start my random clicking routine which i regret and am marking my calendar to start my next renewal search as soon as the postcard reminder comes from the DMV! though i am sure we all hope this problem will be behind us before then!

Do you like to watch paint dry? Do you enjoy mindless paperwork? Do you enjoy standing in lines? If…read moreso, this is your place! The bureaucrats working there enjoy chit chatting all day long while people wait in line outside. They have no urgency. They need to stop chit chatting with everyone and get the line through faster. Absolutely infuriating how backwards the NC DMV system is.

I went to this facility a couple of years ago to get the titles a couple of vehicles changed over…read moreto my name. My husband passed away and the titles were in his name. Everything went so smoothly. I came back to get a couple of trailers put into my name. The person who is in charge of doing the title work refused to help me telling me that I had the wrong paperwork. I came back with another form to see if that would work and she informed me that it wouldn't. I explained to her that it worked for the boat at fish and wildlife and it worked for both of my vehicles. She informed me that there were different rules in place and that she couldn't help me. I finally decided to go to another dmv and...guess what...I had the right paperwork. I would normally not leave a negative review about anyone but she could've cost me money because of her lack of knowledge. The job she has is way too important for her to not know how to do it.

Carrboro DMV - I went on-line five weeks prior to schedule an appointment. My appointment to…read moreobtain a ReadID was scheduled for 09/04 @11:00 am. I was in/out of my appointment in approximately 15 minutes. CECE was the employee who helped me through the process. CECE was amazing! She was professional, knowledgeable, helpful, and friendly! If you go on-line to schedule an appointment and CARRBORO is available...schedule your appointment there and hopefully you will be fortunate enough to be called to "station #3" to work with CECE! (I currently live in Raleigh, NC.)

You will wait for a very long time; if you can get an appointment, do. However, the disconnect…read morebetween the supply and demand is not Carrboro DMV's fault. Do not get there much later than 12 PM when they start walk-ins. We waited about four hours but the people were very nice and helpful, even when tempers were fraying. Given other options, this is probably one of the better ones.

I recently moved from out of state and was dreading the long wait lines. However my actual…read moreexperience was quite pleasant. Actual time in line was about 9 minutes on a Monday morning and the staff was very friendly. I was prepared with my paperwork, required cash, and a check. It was all good.

This was easy. I needed to register my out of state vehicle…read more I had my title, my new temp. NCDL that I had procured just an hour beforehand, my document stating N.C. insurance coverage and my out of state drivers license. I brought literally any important document I have regarding my life, money and car. I was prepared. Two people in line before me, lots of staff this day (9:30a Tuesday) and a bright atmosphere. Not quite the dreadful DMV energy experienced hours before elsewhere. Nice lady took my stuff, YOU NEED cash for the fee, it's like 5 bucks, everything else you can pay on a card. Left with plate within 15 minutes. Taxes suck, but I don't own a Ferrari so...could be worse.

They had a set limit on who could come in. They did not tell us bout the limit. They met other…read morepeople skipp line. Horrible customer service at this place.

Didn't know that this location even existed. It's well hidden and tucked inside a strip mall. The…read moreplus side is that here are lots of parking and staff working! I was in line at 11:00 a.m. and didn't have to wait in line. I walked straight up to the agent and paid my tags and out! What a breeze! There are some places where you have to stand in line for quite a while until you even reach the front. Thank goodness for this location.

Catherine does a great job and has a great personality and attitude! She's definitely a rockstar!read more

They made my visit to find out the process to register my vehicle in NC (move it from TN) painless…read moreand so much easier than I expected.