Omg I never had so bad service and disrespect people. They never give my mother proper service went…read moreshe is a blind person I never been in stated they do not respect the older people sham...

My experience this morning at the NCDMV Driver License office in Durham at 3825 S Roxboro St was…read moreexcellent. I had a 7:45 AM appointment for a simple license renewal. I checked in with a friendly woman just inside the entrance at 7:40, sat down, and was called at 8:01. Another friendly woman greeted me and began with the basic questions and also answered a couple of my questions. She had to help a colleague twice but was quickly back to me. She offered to take my picture a second time when i was disappointed with the first one. (Smiling made me look less old!) I had to provide several signatures, received a temporary license (good for a month until the new one arrived.), paid with my credit card, and walked out at 8:19. Although i saw in two places online that this and other DMV offices did not have public restrooms this one certainly does now. I cannot report on its size etc. as i visited before my appointment the MacDonalds across the street. Finally -- i was frustrated by the online appointment system which had no appointments available when i began looking for one. It took me a day and a half of clicking frequently between my chores etc. to find one -- i assume people cancel and a place opens up. I calculated how far i could drive and what times i could take based on distance. I live in Chapel Hill and have family in Greensboro, but none east of me so figured i could not go east much further than Durham while i could go further west. I waited until two weeks before my birthday to start my random clicking routine which i regret and am marking my calendar to start my next renewal search as soon as the postcard reminder comes from the DMV! though i am sure we all hope this problem will be behind us before then!

Got there at 9:35 for a Real ID and Renewal and was done within 18 minutes. No line. Was behind one…read moreperson and was greeted by a nice gentlemen and was done. Job well done DMV.

Station 5 , unprofessional, and rude. Her comments apear to intent to escalate any question you…read moreask. Need to take some customers service intensive class

This DMV is abysmal and their supervisor with red hair is ridiculously rude. Even if you bring…read moreacceptable documentation, she may not accept it, and after I went back to my apartment and got the documentation she wanted, she continued to make rude comments throughout my appointment despite me having all of my documentation for her. We waited 2 hours despite arriving almost a half hour before opening because they use a QR code that they just put out and everyone rushes to get to, so there was no point even waiting in line. Would definitely not go back, and I hope they get a new supervisor.

Wait time. Management is making changes without coming into the field and having hands on deck…read moreexperience.

I recently moved from out of state and was dreading the long wait lines. However my actual…read moreexperience was quite pleasant. Actual time in line was about 9 minutes on a Monday morning and the staff was very friendly. I was prepared with my paperwork, required cash, and a check. It was all good.

This was easy. I needed to register my out of state vehicle…read more I had my title, my new temp. NCDL that I had procured just an hour beforehand, my document stating N.C. insurance coverage and my out of state drivers license. I brought literally any important document I have regarding my life, money and car. I was prepared. Two people in line before me, lots of staff this day (9:30a Tuesday) and a bright atmosphere. Not quite the dreadful DMV energy experienced hours before elsewhere. Nice lady took my stuff, YOU NEED cash for the fee, it's like 5 bucks, everything else you can pay on a card. Left with plate within 15 minutes. Taxes suck, but I don't own a Ferrari so...could be worse.

Carrboro DMV - I went on-line five weeks prior to schedule an appointment. My appointment to…read moreobtain a ReadID was scheduled for 09/04 @11:00 am. I was in/out of my appointment in approximately 15 minutes. CECE was the employee who helped me through the process. CECE was amazing! She was professional, knowledgeable, helpful, and friendly! If you go on-line to schedule an appointment and CARRBORO is available...schedule your appointment there and hopefully you will be fortunate enough to be called to "station #3" to work with CECE! (I currently live in Raleigh, NC.)

You will wait for a very long time; if you can get an appointment, do. However, the disconnect…read morebetween the supply and demand is not Carrboro DMV's fault. Do not get there much later than 12 PM when they start walk-ins. We waited about four hours but the people were very nice and helpful, even when tempers were fraying. Given other options, this is probably one of the better ones.

Service is horrible. Very rude. They do not care about the customers. Man at the front is on a…read morepower trip. Never going to the Cary dmv ever again

NC DMV Office #1425 my husband and I were transferring to…read moreNorth Carolina from New Jersey and had no idea of the process. The ladies were pleasant and had great sense of humor. Good experience, great customer service! They made the wait pleasant with the nice and cheerful atmosphere. it was over an hour away from our home, but it is the only DMV office I will go to from now on.

I thought I would be here for hours- I was #50 in line. Ended up about 20 minutes…read more Lady at counter was very nice and friendly (price for registration was REALLY high- not her fault) I was in and out. I was also listening to the other workers- they were nice too- even waited for women to run out to her car and get something she needed. The Bathroom is AWFUL

Made an appointment to change my name! Super quick. Was in and out in under 30 minutes!read more

I visited the social services office recently and learned that they don't really operate as a…read moretraditional walk-in service. Instead of waiting in line, you'll be called up and then they will set an appointment for you in person. To save time and avoid the hassle, I recommend scheduling your appointment in advance--either online or with a barcode. This way, you can streamline the process and ensure your visit is more efficient. Overall, it's better to plan ahead rather than rely on just walking in without an appointment.

Simple, straightforward, exactly what it says. Classic old school style shop (my favorite), in and…read moreout within 10 minutes for a state inspection. Incredibly fair prices, great efficient service, and friendly knowledgeable staff. Honestly not much more to say as I walked in, asked for an inspection, presented my vehicle registration, and few minutes later I was back on the road. Would highly recommend and will most definitely be returning.

Extremely quick service. Guy working seemed annoyed I arrived early for an inspection. Other than…read morethat I appreciate their sense of urgency. At the end of the day, anything is better than Jiffy Lube

Chrissy was so helpful and went above and beyond! I thought my title was lost, but it turns out it…read morehadn't been sent to me yet. Chrissy jumped right on the issue, took my number, and, within just a couple of business days, texted me to let me know it was being printed and sent to me! I have never received such personal service. She is clearly dedicated to her job, knows what she is doing, and wants to get a resolution for customers.

As many, before have said, I would rate "0" stars if it were an option. I have gone online to do…read morean IRP renewal 5 different times and each time had to repeat the steps I did before. I have also emailed numerous documents to the NCDOT to have them ignored and NCDMV request them a second time. The online IRP renewal is a farce this year. There are continual error messages, stopping you from proceeding and making you call NCDMV where you aren't helped in moving forward - just repeated things you already sent them. This is ridiculous and abusive to citizens. I have never seen this as bad as it is this year and I am wondering what changed in their organization and software. Not sure how we will get our stickers to remain in compliance with this kind of mess going on. Maybe that is a strategy to make money when a police officer stops you and the county and NC fine you - for NC's lack of compliance - not yours.