Got there at 9:35 for a Real ID and Renewal and was done within 18 minutes. No line. Was behind one…read moreperson and was greeted by a nice gentlemen and was done. Job well done DMV.

Station 5 , unprofessional, and rude. Her comments apear to intent to escalate any question you…read moreask. Need to take some customers service intensive class

Being a native New Yorker, going to the DMV brings back extremely horrible memories…read more HOWEVER, now being a resident of North Carolina...these past experiences have all been changed! I went here to get my license plates / tags and titles. After walking in, there are two lines (one for existing and one for new). Being new, I went into that lane. I knew exactly what I needed to bring with me as well, so i came prepared. I got there around 4pm and was out of the door by closing (5pm). (around 7 people in front of me. I provided my Proof of NC Insurance; the titles to my vehicles (You need to provide a new set of current mileage) as well as my NC Drivers license in order to proceed to the next step. After providing all of this, and signing some documents, the staff member took my title (stating that the state of NC will reissue a new title); provided me with new license plates (issued right there and then) and took the payment. Luckily, I was able to pay by credit card, as being a first time resident of the state, my total came out to be over $1000 to transfer my vehicles in, but the person behind the desk (forgot her name) was extremely pleasant, tolerant and kind to explain all the different charges to me. Overall, the experience was very pleasant, as the staff there were not the typical staff you see in a DMV. Proud, not grumpy and very well mannered. Very appreciate their service and assistance during this process.

Worst DMV experience ever, and that is saying something. 45-minutes to find out I was missing…read moredocument, which my wife could have texted me, and which the clerk said was acceptable, but that I couldn't use my phone to call wife to ask her to so this. Kafkaesque to say the least.

I recently moved from out of state and was dreading the long wait lines. However my actual…read moreexperience was quite pleasant. Actual time in line was about 9 minutes on a Monday morning and the staff was very friendly. I was prepared with my paperwork, required cash, and a check. It was all good.

This was easy. I needed to register my out of state vehicle…read more I had my title, my new temp. NCDL that I had procured just an hour beforehand, my document stating N.C. insurance coverage and my out of state drivers license. I brought literally any important document I have regarding my life, money and car. I was prepared. Two people in line before me, lots of staff this day (9:30a Tuesday) and a bright atmosphere. Not quite the dreadful DMV energy experienced hours before elsewhere. Nice lady took my stuff, YOU NEED cash for the fee, it's like 5 bucks, everything else you can pay on a card. Left with plate within 15 minutes. Taxes suck, but I don't own a Ferrari so...could be worse.

Omg I never had so bad service and disrespect people. They never give my mother proper service went…read moreshe is a blind person I never been in stated they do not respect the older people sham...

My experience this morning at the NCDMV Driver License office in Durham at 3825 S Roxboro St was…read moreexcellent. I had a 7:45 AM appointment for a simple license renewal. I checked in with a friendly woman just inside the entrance at 7:40, sat down, and was called at 8:01. Another friendly woman greeted me and began with the basic questions and also answered a couple of my questions. She had to help a colleague twice but was quickly back to me. She offered to take my picture a second time when i was disappointed with the first one. (Smiling made me look less old!) I had to provide several signatures, received a temporary license (good for a month until the new one arrived.), paid with my credit card, and walked out at 8:19. Although i saw in two places online that this and other DMV offices did not have public restrooms this one certainly does now. I cannot report on its size etc. as i visited before my appointment the MacDonalds across the street. Finally -- i was frustrated by the online appointment system which had no appointments available when i began looking for one. It took me a day and a half of clicking frequently between my chores etc. to find one -- i assume people cancel and a place opens up. I calculated how far i could drive and what times i could take based on distance. I live in Chapel Hill and have family in Greensboro, but none east of me so figured i could not go east much further than Durham while i could go further west. I waited until two weeks before my birthday to start my random clicking routine which i regret and am marking my calendar to start my next renewal search as soon as the postcard reminder comes from the DMV! though i am sure we all hope this problem will be behind us before then!

Arrived arount 9:30 AM. No waiting. Cheerfully greeted, prompt completion of requirements…read more(License renewal) and on my way. I have two suggestions: Signs on Atlantic Ave and Spring Forest Rd to publicize location. Thel Office is not visible from the street and I spent more time cirling the blocks than I di in renewing the llicense. Paint the NCDMV Logo on the building black or contrasting color. Present identification is challenging to verify.

I went to several DMVs for my NC license because I had to wait in line all day and still didn't get…read moreservice by the time they closed. But this location only had me wait about a half hour which was wonderful. They got me taken care of. The woman who helped me was a bit intense, but I can understand it is a serious job and some customers are probably difficult. Highly recommend this location specifically.

Carrboro DMV - I went on-line five weeks prior to schedule an appointment. My appointment to…read moreobtain a ReadID was scheduled for 09/04 @11:00 am. I was in/out of my appointment in approximately 15 minutes. CECE was the employee who helped me through the process. CECE was amazing! She was professional, knowledgeable, helpful, and friendly! If you go on-line to schedule an appointment and CARRBORO is available...schedule your appointment there and hopefully you will be fortunate enough to be called to "station #3" to work with CECE! (I currently live in Raleigh, NC.)

You will wait for a very long time; if you can get an appointment, do. However, the disconnect…read morebetween the supply and demand is not Carrboro DMV's fault. Do not get there much later than 12 PM when they start walk-ins. We waited about four hours but the people were very nice and helpful, even when tempers were fraying. Given other options, this is probably one of the better ones.

I got in line at 2:30pm and was out of the building at 4:46pm. They put the "At Capacity" sign up…read morearound 2:50pm but still let us stay in line. As they got people in and out the gentleman counted and let more people in. They were very patient, fast, and courteous. NOTE: Make sure you bring your DL/ID, birth certificate, 2 proofs of residency, and marriage license for the Real ID. They all have to match as far as the spelling of your name on all documents. The gentleman comes out periodically to check documents and will let you know if something else is needed for the service you're requesting. Any kind of driving test they start cut offs after 3pm. You have to ask for the specific time. Hope this helps.

10 minute wait! In and out in less than 25 minutes. Polite and professional staff! Amazing!read more

This is one of those necessary places of evil that we have to visit once a year (or more times…read moredepending on how many vehicles you have.) I have to say that I would rather go here that to the main DMV office 5 minutes away to get things done. Parking is easy and hassle free, and the line moves at a nice pace assuming you have all your paperwork. There is not much on the inside to look at, just the attendants, a bench, and ATM machine. Other than that it is just a big empty room. They do not do all the stuff like they do at the main office at this one, all they deal with is License Plate issues, so sometimes you still might have to head downtown.

The pictures provided are NOT current nor is this former location…read more This agency relocated to Atlantic years ago. The staff at the new location are awesome, professional efficient. My wait time has been merely minutes....not hours.

My experience at this location was outstanding. Even after getting in line quite early - the…read morecustomer service was exceptional. One team member came outside and gave pertinent information. One team person was handling the id situation - she was on point- clear concise speedy but thorough- the other lady that was in traveling kept us informed and assisted as needed.Under a lot of pressure to assist in the new technology plus regular situations in a plus in my book.This location is situated a few miles from a major interstate plus other routes-

Most people DREAD a visit to the DMV, and usually for good reason. I've been to this location a…read morehandful of times over the past year and almost always have managed to get in and out in a very timely manner. Get in, take a number, have a seat, wait for the number to be called, take care of business and get out - usually 20 minutes or less, unless it's a school vacation day or around the holidays - then it gets time consuming. My secret has always been to get to this location as the place is just opening up, and never try to do my business during or after lunch. The folks who work here are no-nonsense, not chatty, not unfriendly, just all business and wanting to get things done just as much as the next person. They exhibit a great deal of patience and take a lot of abuse from mouthy, know-it-all, rude people. The building is aged and the waiting area isn't necessarily comfortable - hard chairs and no frills. There is a TV screen but I don't pay much attention to it except to see when the next number is called. The atmosphere is not supposed to be something to make one want to stay here anyway.