Highly recommend coming here for fast and friendly service! I know postal workers can be overworked…read morethis time of year but the location and slight effort in parking (I believe only paid parking) makes this branch not busy at all.

This a great location for a USPS location. It is at the bottom of the UNC Student Store and is…read moreincredibly convenient- especially for students. There always seem to be two cashiers who are very efficient, and there are rarely lines. The thing I most appreciate is free packaging tape is available by the USPS forms.

The quickest service and kindest staff I've ever had at a USPS office, even near closing time!read more

incredibly slow service, seems to be very understaffed and they must be overworked because the…read moreclerk was incredibly rude. Just not a pleasant experience at all, sadly.

The clerk who assisted me was kind, patient, informative, and helpful. Gosh, I wish I had read her…read morename tag, as my receipt only has her clerk number. She was understanding of the questions I had regarding the stamps for my envelope, allowed me to make my careful selection of the love birds stamps after looking at all the options available at this location, and informed me of the estimated delivery date, given our upcoming federal holidays. I had a very pleasant time at this location. Although I arrived 15 minutes before closing (due to my shift at work), I was treated with genuine kindness and am very appreciative of that because I know how busy it can get. Excellent customer service.

Staff are not polite; if something is not correct (they reschedule passport appt to a day when no…read moreone here for passports) it is YOUR fault.

absolutely beautiful courthouse located in central Chapel Hill. VERY easy to miss, as it shares…read morespace with Post Office on Franklin Street. extremely courteous courthouse staff, including security, clerks and court personnel. arrive early, as it can take time to become familiar with facilities and protocols. bill powers #superlawyersnc

Owner swore at my daughter for walking past store front (specifically, he said "get your g*d d*mn…read moredogs away from the door" to a 12 year old girl), which is in a dog friendly area in a busy place with many dogs. Then, he swore at me, threatened to call the police, all while refusing to apologize for swearing at my child for walking past with dogs. This is the wrong business for this location, and the owner is ornery, hateful, and downright rude. Many people observed his interaction with me and my daughter, and some said they were offended by his actions. Really, awful place. I wouldn't ship with them if they were the last place to ship something on earth.

Do not use this store. The owner is hostile and rude. If he makes a mistake, he refuses to own…read moreit. In my case he had a mini tantrum and ordered me out of the store. He's simply a miserable man who has filled the store with approximately 6 dogs and let both his own and the store's cleanliness standards sink to the point where it's become his personal, malodorous fiefdom - customers be damned. I should add that I'm 64 years old, cannot recall ever having experienced such an unpleasant store encounter, and have to admit that I was quite shaken for the rest of the day. I don't write many reviews, and certainly haven't enjoyed writing this one. But I believe this proprietor stands out as one of the worst and that the success of this store is purely due to it's convenient location. For this reason, I was delighted to learn that there's a PakMail that handles USPS, FedEx, UPS and DHL - and it's literally seconds away at: 11312 US 15-501 North, #107 Chapel Hill, NC 27517 T: (919) 967-3020 F: (919) 967-1050 us470@pakmail.com

I've yet to have a good experience dealing with anyone inside this Pak Mail. The drop and go space…read moreseems easy and convenient however it's extremely inconsistent. While they claim it's picked up daily for processing, every item I've dropped or even had them scan in does not move for multiple days. You're better off going direct to whichever shipper you're working with, don't waste your time here. Two stars so you don't totally discount the review without reading it. It's truly a 0 star experience. Copying this review over from Google, I've added in the voicemail left by the PakMail team for visibility of the service provided. While I was in a meeting at the time, I called them back and was berated for the review.

Friendly, helpful staff always greets me, answers any questions, and helps me find the best…read moreshipping option. Great prices on in-store items.

Excellent service by Yolanda today at UPS Carrboro NC Prompt…read morecurious service I always bring my shipping to this location

Matthew was kind, efficient, and helpful. It was a great experience with a great employee!read more

I just went to this store to drop off a bunch of Amazon returns. Upon entering there was a long…read moreline, 7 customers in front of me. But it moved quickly and as a few people left I noticed there was only one employee! But he was working all 3 registers to help get people in and out. He was smiling and friendly to every single person. I told him how awesome he was to be so upbeat on a very busy day. I was in there less than 3-4 minutes. It was amazing! This man deserves some extra praise and hopefully a bonus! Several of the other patrons noticed and commented on how great his service was. In a world of grumpy people, I wish we had more Andre's!

Do not go to this place ! I went there to deposit a package…read morewith clothes and shoes for my wife. I wraped the package with the person at the front desk. She printed and put the label on the package and I left the UPS office. Since, the UPS tracking indicates that UPS didn't receive my package. I called several times the office manager and I never had support to find the package back. This is lost and I don't understand how it could happen. On the top of that, the person put a value of 100$ by default and now UPS doesn't want to give my money back. I really suspect that the package was stolen.