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    Recommended Reviews - NC License Plate Agency

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    10 months ago

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    5 years ago

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    2 years ago

    Great DMV I was out in like 15 mins for from out of state car registration, they help you with everything

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    6 years ago

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    4 years ago

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    5 years ago

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    14 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

    Just bad customer service, slow, not helpful, inefficient operation. I would definitely do online if possible.

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    8 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    Ask the Community - NC License Plate Agency

    DMV of Durham

    DMV of Durham

    3.8(8 reviews)
    0.0 mi

    Worst DMV experience ever, and that is saying something. 45-minutes to find out I was missing…read moredocument, which my wife could have texted me, and which the clerk said was acceptable, but that I couldn't use my phone to call wife to ask her to so this. Kafkaesque to say the least.

    I have a 2019 Buick I purchased in 2022. Before leaving the dealer I added it to my car insurance…read morepolicy (Safeco) I did switch to USAA auto insurance on 3/28/2023. In May of 2023 I received a letter from DMV stating that my insurance with Nationwide had been terminated and I had to have Nationwide send an FS-1 form to NCDMV or pay a 50 $ fine. I called DMV in Raleigh and was told that the previous owner of my car had been terminated from Nationwide and DMV was going by my VIN # and that was the mix up. She instructed me to have Safeco send an FS-1 form to NCDMV and it would be straightened out soon , just I need to follow up. My former insurance sent the form 7 times and I followed up with 10 phone calls and 4 personal visits to DMV on 55 hwy in Durham (My plate was revoked on 6/12/23 ) I was treated horribly at NC 55 DMV and I was told every time that either the dates were wrong on the firm or they hadn't received it. I finally got frustrated and called the Governor's office which gave me no sympathy whatsoever until I threatened to take this problem to the media . The Gov's office gave me the NC Liability Insurance commissioner's # I called it and it was the wrong #. I found him on social media and called him. He sent me a text asking me to pls email him all the facts and information I had and he could forward the email bc he was on vacation. I did email him along with a photo of my tag and my duplicate ins card from my former policy. The email got forwarded to research for liability insurance fir NC. Ms Wanda was very nice and immediately figured out the problem. She followed up with a. Email and a phone call stating that it was obvious the letter should have gone to the former owner of my vehicle . Ms Wanda questioned why this was not brought to her desk by the subordinates at DMV when I presented them my information. Thank you Ms Wanda you are the best,

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    DMV of Durham
    DMV of Durham
    DMV of Durham

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    North Carolina Division of Motor Vehicles - 15 person line at 6:30am on a Wednesday

    North Carolina Division of Motor Vehicles

    2.5(60 reviews)
    4.3 mi

    Omg I never had so bad service and disrespect people. They never give my mother proper service went…read moreshe is a blind person I never been in stated they do not respect the older people sham...

    My experience this morning at the NCDMV Driver License office in Durham at 3825 S Roxboro St was…read moreexcellent. I had a 7:45 AM appointment for a simple license renewal. I checked in with a friendly woman just inside the entrance at 7:40, sat down, and was called at 8:01. Another friendly woman greeted me and began with the basic questions and also answered a couple of my questions. She had to help a colleague twice but was quickly back to me. She offered to take my picture a second time when i was disappointed with the first one. (Smiling made me look less old!) I had to provide several signatures, received a temporary license (good for a month until the new one arrived.), paid with my credit card, and walked out at 8:19. Although i saw in two places online that this and other DMV offices did not have public restrooms this one certainly does now. I cannot report on its size etc. as i visited before my appointment the MacDonalds across the street. Finally -- i was frustrated by the online appointment system which had no appointments available when i began looking for one. It took me a day and a half of clicking frequently between my chores etc. to find one -- i assume people cancel and a place opens up. I calculated how far i could drive and what times i could take based on distance. I live in Chapel Hill and have family in Greensboro, but none east of me so figured i could not go east much further than Durham while i could go further west. I waited until two weeks before my birthday to start my random clicking routine which i regret and am marking my calendar to start my next renewal search as soon as the postcard reminder comes from the DMV! though i am sure we all hope this problem will be behind us before then!

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    North Carolina Division of Motor Vehicles - Taken 1/2 hour before opening.

    Taken 1/2 hour before opening.

    North Carolina Division of Motor Vehicles
    North Carolina Division of Motor Vehicles

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    NC License Plate Agency - departmentsofmotorvehicles - Updated May 2026

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