Small old looking post office location with a handful of parking spots in the lot. Two women working and they seemed happy, friendly and helpful. Wait times vary. It was empty when I got there but by the time I finished getting and preparing my envelopes there were 4 people ahead of me. Seems like a fine location to me. read more

US Post Office - Millbrook - Post Offices Near Me - Raleigh, North Carolina

This is a super tiny post office. The staff is pretty friendly. There is extra parking in the back of the building. I wish they opened earlier. I haven't had any problems there. I'd recommend this location if you need to be in and out pretty fast. read more

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Just came in yesterday to mail a package. They close for lunch and reopen at 1:30, which is around when I got there. Naturally, there was a long line when I entered since people were likely waiting for them to reopen. The two nice ladies working helped the 8 people in front of me in less than 9 and a half minutes (I timed it on my phone). I think that's pretty impressive. read more

This is a tiny post office on the inside, with a tiny parking lot. The way the parking lot was designed is stupid. Where they put the outside blue mail boxes causes people to drive on the wrong side head into people pulling into the parking lot. So instead of driving on the wrong side of the road to use the blue mail bins, I will just park and go inside. I don't want to be blamed for causing an accident because I was driving on the wrong side of the road. The people on the inside are nice and friendly. Sometimes the A/C works in the summer, sometimes it does not. #354 read more

So I just happened to notice someone give this Post Office a poor rating... And well that rating is just unacceptable because the ladies that work at this Post Office go above and beyond for their customers and they deserve nothing but good things to be said about them!!! And by the way this is coming from a customer of 20 plus years having a Post Office Box with them.. Keep up the phenomenal work ladies good job!!! read more

The workers at this location always exceed my expectations. I will be honest and note my expectations when it comes to the post office are very low. However the women here make an effort to be attentive to the customers, move quickly, and have a great attitude while doing so. Going to the Post Office can be a chore, however the ladies here make it very pleasant. I highly recommend read more

This is the closest post office to my work. At first I couldn't stand the ladies at the post office. Now, that I understand their humor and what they have to go through, I actually like going there. This is a small post office but it is always busy. The other reviews are right about the building and parking. The postal department does not give much funding to this place, so it is definitely neglected, and poorly designed. I've been there many times, and I swear, people come in there acting like they never mailed a package or even a letter. So I can understand why they could get frustrated. Any time I had a special shipping item, they helped me with it. They also always check your credit card, for signature, to make sure it is you. I find that very comforting. Overall, I've seen better Post Offices, but considering what they have to deal with, I say it isn't that bad. They never lost my mail or over charged me, so nothing to complain about here. read more

I love to hate this little post office. If you wrap your package inappropriately, they make fun of you. Ladies behind the counter can be a little lippy, but I think it comes with the territory. The best time to go there is during an off time when the lot is empty. I think the capacity is 8-10 adults. They get 2 stars for convenience. They are really close to where I work. If I could give half stars, I would for the time I saw a lady bring in a tire to mail. Yup. They mailed a tire. read more

I've had a PO Box at this office for several years. Until recently I've had no problem with the ladies at the window. Yesterday, 1/7/21, I had to pick up a package. Right away she jumped on me because I didn't have a mask on. Tried to explain my medical exemption but she didn't want to hear it. She acted like she didn't want to give me my package but she finally relented. If I'm not mistaken it's a federal offense to refuse to hand a person their mail for any reason unless there's reason to believe a law is being broken and none was. I'm not happy with the Millbrook post office right now. read more

I usually go to the Cary Post Office, but stopped by this place today because I had a dental appointment and errands to run in North Raleigh. Never again. The post office is small, dirty, and looks like it belongs in Bed-Stuy, Brooklyn rather than posh, rich North Raleigh. The lady behind the counter was beyond rude. I was mailing a bubble mailer to Canada and when I found out that it would be charged as a parcel ($8.55) rather than as a large envelope ($3-$5, and which was what the Cary Post office treated it as the last time I mailed a similar item), the lady accused me of "ripping off the post office." I told her, "I didn't rip off the post office - they were the ones who gave me that rate!" Rather than apologizing for her false accusation, she simply said that some post office workers didn't know what they were doing. (Oh and by the way, I thought it was rather ironic of her to accuse me of ripping off the Post Office when they're charging upwards of $6.55 to mail a 1 oz bubble mailer to Canada!) So, come here if you want to feel like you're in some sort of third-world post office with the same service to boot. I'll never be setting foot in this place again. read more

Funny that a comment from over a year ago echoes the experience I had today. The worker was rude and slow. There was a line of at least 5 people behind me, and she decided it would be appropriate/productive to lecture me about my packaging. The line got longer, and she took at least 10 minutes to work with 3 packages. She was impressively unhelpful. read more

This post office has been here, well, forever. It's a small post office, and almost always busy. It is in a great location and easily accessible. Unfortunately, they are not well funded, and they suffer in the amount of staff employed there. They are professional, get the job done, and are pleasant even when the patrons aren't. They get extremely bogged down in December due to the insane amount of packages being delivered, but still do a great job. Not a great parking lot setup, but it works well enough. read more

All I can say is can any one person be any slower than the ladies who work here. I went in as soon as it opened one morning and was like the 5th person in line. There were 2 people working and 20 minutes later I was still in the same place. The one lady didn't know how to do something, so instead take the next person in line, she waited until the other clerk was through. The lady that seemed to be in charge was giving a lecture/demonstration to the customer who she knew which led into how they had a fabulous weekend and what they were having for dinner that night. All the while, 30 minutes has now passed and neither person at the counter had completed the mailing. read more

In my opinion this post office does not even deserve one star. The employees here are clearly lacking an education, morals, and manners. I happily drove an extra two miles to be treated with respect. I was treated with extreme rudeness when I asked if they could tape my box since I didn't (thinking they may need to look at what I was shipping because it could be constituted as flammable)..I was told I could purchase a roll of tape...as a tape gun conveniently sat on the counter next to the employees hand. She said "we're in the business to make money", and instead of making a dime, I left. Clearly government given jobs don't require an education or personality. If you don't mind being treated like garbage, this is the place to be! read more

I've had a PO Box at this location for about 7 months now. I seriously regret renewing my box. Reason being, my very important mail has either gotten lost or have been delayed at least 7 times since being at the location. One time, my mail appeared to have been scanned and placed in the box but when I checked, the box was empty. I went to question the ladies (which was a struggle because they swore that I had picked it up already which I had not and they finally believed me), apparently, the guy that sorted it lost it! When further questioning the ladies about it, they said 'oh that was someone from somewhere else that sorted the mail that day', I was like WTF!!!? Needless to say, about 3 weeks later, that mail was sent back to the sender, which was proof that it was their screwup because the address was correct. I was livid! The ladies behind the desk always give me and my family a nonchalant mediocre basic answer, one was so ridiculous that I seriously wondered how she remains employed there. They seem to not give a damn about lost mail. I can not wait until my prepaid contract is up so I can get the hell away from the incompetence! My advice, I know it may be a convenient location but STAY AWAY!! read more