COMPLETELY RUDE STAFF. Do not come here I promise you. It never fails. The service here is…read moreconsistently horrible. I've had to deal with these people many times. If you have any issues relating to your mail, package, etc. you can bet the incompetent workers here will either give you a hard time, will not help you, or are just plain LAZY. Very lazy and will not help locate anything. The blk w0m@n here 2/21/26 @9a.m. high greased up ponytail... completely rude. I opened up the glass door to drop off my packages and she so happened to be there. I said, "good morning" and she straight looked at me and gave me a side eye didn't say shyt and walked away and continued to gossip with her coworker. Gross behavior. It's prevalent in their clture. I've seen it in many other places. DO NOT USE THIS FACILITY. You're better off somewhere else down the street. Even if it's a bit further, it's better than here.. TRUST ME

I love when I go to a new post office and it's empty. Nice area, good parking situation. Went to…read moredrop off a few letters and get stamps. I just got regular book of 20 flag stamps, I wanted some fancy ones but I didn't want to pay extra. Clerk was very pleasant. Definitely recommend.

Free parking across the street. Older Post Office, I really like the detail inside. There were two…read moreLarge tables, very convenient because I had to get two medium postal boxes & pack two orders onsite. Went on a Monday morning, it was super empty. M My only complaint is they didn't have any of the fun stamps available. So I got two books of the boring flag stamps (booooo). I sent out two packages & 4 letters. Good customer service, I was greeted, friendly little conversation. Would definitely go back.

Great smaller location in Gardena with convenient street and public parking. It is a full service…read morepost office, but they are not open on Saturdays. Short lines make this an ideal location versus their main branch location.

so today saturday at 4:55pm i was putting letters in the mail slot inside where the mailboxes were,…read morethe rest of the post office was closed. i had a lot of letters like 20+ and i started to notice after like 10 it started to get progressively harder to get them in. it was weird that i started and no effort needed and then by the end i have to literally shove my letters thru. i'm not saying that u have some lame employee screwing around with the slot or closing it since im coming in "late" but as i was walking away i heard a light snicker so ik also not NOT saying that unless it like automatically closes early or something? idk but... like is this for real? one of y'all's is back there tightening the slot as im using it? unbelieveable really but if thats really the kind of employee and person u are then karma is a ...... i dont like it here but i put up with it..and the immature workers doing weird shhh and overall vibe is not helpful or friendly

Edit: After coming back and buying stamps from The pleasant cashier, I decided to give them another…read morestar. She helped me look through a book of stamps they had for sale. They were cool and seemed collectible. Still sort of unpleasant ambiance inside, but the service was nice. A bit pricey, like $40 $for two sheets of stamps. But the staff was helpful in purchasing them.

It's seems to always be busy and don't let get you started when November comes around…read moreIt's always usually super super slow and usually it's max 2 people working but there days it's just one I'm thankful for the most part I now print my own labels but if I need help I know I'm gonna wait a good while Its close Saturdays now so that means having to go to another location Parking lot is tricky it's one way in on one street and you exit another way on a very busy street which is not ideal But yeah you can tell this place is old and needs a lot of love too I mean it's a typical post office I suppose you just go in and stand and wait your turn not much you can do!

Better customer service. After waiting in line for a long time, only to be treated horribly is…read moreunacceptable. Customer service goes a long way. Don't try to ruin my day just because you are having a bad one.

Despite the low rating here on Yelp, I've always had a great experience coming here. The staff have…read morealways been friendly and willing to answer any questions I've had. It's also mostly empty when I arrive. If there is a line it normally moves fast. There's a huge parking lot in front of the building, and if you drive too fast you'll probably miss the entrance. I think this post office is better than the one on Gardena Blvd - That one always has a line, it can be difficult to find parking, and wait times are normally low.

I've been to this post office three times now, and unfortunately two out of the three experiences…read morehave been unpleasant. The main issue is not the process itself, it is the way customers are spoken to. I understand that employees are not expected to be overly cheerful, but there is a difference between being neutral and being condescending. On my first visit, I picked up an envelope that ended up being out of the price range I needed. When I went to put it back exactly where I found it, the employee told me in a rude tone, "that is not where you found that." It absolutely was, and I had placed it back correctly. It felt unnecessary and dismissive. During that same visit, I was filling out an envelope and asked a simple question about labeling. Instead of being helpful, I was told in a rude tone that I "could have just filled out the back." I am not familiar with USPS processes. I usually go to UPS where they handle labeling, so I was just asking for guidance. Today's visit was similar. There was no greeting, and I was told my package could not be sent as it was and that I needed a different envelope, again in a blunt and unpleasant tone. I made a small mistake on the address and mentioned I would pay for the envelope I had to redo. The response I got was, "why did you fill it out after you already stuffed it," which was not even what happened. Regardless, comments like that feel unnecessary and judgmental. For context, I am nine months pregnant and just trying to get through simple errands. I am not expecting over the top friendliness, but basic kindness and respect go a long way, especially when someone is unfamiliar with the process and simply asking for help. I will likely have to continue using this location, but I really hope there is some improvement in how customers are treated. A more respectful tone would make a big difference.

this is a small antique post office in the heart of old town Torrance. I usually come here to drop…read moreoff packages or letters, get forever stamps or fill out money orders. They have P.O. boxes here as well for anyone who wishes to own one. There are moments when the place is full, like around the holiday season. This is where the minor downside comes in given the lack of staff working at the front. I remember once waiting for 45 min to an hour to drop off a package and get the packing number/confirmation. But other than that, I have yet to encounter the rude employees that the other yelpers have mentioned. Maybe its because I usually go in the morning. For parking there is are 1-2 15 minute parking spots available but there are also others around the street.

Bald guy with glasses is extremely and unnecessarily rude. I watched him be very rude and…read morecondescending to both customers before me, and then when I was lucky enough to get assisted by this individual, he seemed so incredibly annoyed and was beyond rude to me, who literally had a single package with a pre-applied label already on it. I literally was just dropping it off, needing NOTHING from him, but yet he still found a way to be rude to me after he asked if I'd like a receipt and I said yeah. He literally looked like he wanted to send me to the back of the line ha. This individual should be fired for how he treats customers. There are tons of reviews on here for this exact guy saying how rude he is, why doesn't management do something about it? If this guy is mad at life, he doesn't need to be taking it out on customers. Unreal. And just to note, I've been using USPS a lot lately, and it appears to me that literally 9 out of 10 USPS employees hate their job and are always very rude to customers. It almost seems like that is a requirement in order to work there. Lol. These people literally have every holiday and the day before and the day after off, I don't understand what they're all so upset about. Not a difficult job by any means. Honestly think my cat could work there and do a better job.

The customer service is still closed only the PO Box is open. There needs to be better signage and…read morenotification posted.

This post office is an absolute disgrace. They never open on time and today show up and the whole…read moreplace is abandoned completely. Everything's been removed and it's completely closed down.!!

This is my go to UPS Store in this area. The staff are always friendly, helpful, and provide…read moreexcellent custmer service. Lines during the day are relatively short during off season. There are always two people at the register and there's a self service machine. Oh and they will take your Amazon refund, no shipping bag required from what Ive experienced. Normally you can find a parking spot as it shares its lot with a few other restaurants. But during busy season (end of the year) and after 5 pm it could be more difficult.

When in today just for a drop off of return for UPS. Had a few people in line less than a 5 minute…read morewait Two employees work in the counter went pretty quickly. Everything went well Would go again if I were in the area and needed to drop off at UPS.

I needed a notary on the weekend and was lucky to find this spot in Gardena. The owner was fast,…read moreprofessional, and super friendly. No wait, way easier than the banks (which were closed), and his price was comparable to UPS. Quick, simple transaction--highly recommend if you need something notarized without the hassle.

Jon is a super star I needed copies and priority mail and…read morehe made happen in minutes of closing. I had about 30 copies and he was multi tasking between customers! He is awesome!

Avoid at all costs! Scheduled a passport appointment a week ahead, arrived 20 minutes early,…read morewaiting. Finally get told that they canceled all passport appointments for the next two weeks. No text, email, call, nothing. Two other people in the same boat. For something relatively time sensitive that effectively requires an appointment, how do you cancel appointments with no notice. The ONLY worker at the location, with a line out the door said someone was supposed to notify everyone, but she didn't know who. It's dirty, old, slow and the level of incompetence as there is no risk to employment is through the roof.

I no longer fear hell because I've been to the Hawthorne Post Office…read more If you're lucky, they'll be open on time. Often times they don't open until well after 9 (is that even legal?). The worst part about it is that the package slot is also broken so you can't just drop stuff off when they're closed and leave. You have to wait. It has been broken for years. Is it that hard to get some tools to fix it? The workers here are also some of the rudest people you well ever encounter and so, so slow. Do you know the sloth from Zootopia? Picture him behind bullet proof class rolling his eyes anytime you ask a question, and you have the average postal worker here. And if you want to avoid them, you can't, because guess what? Their self-service kiosk is broken too! It is sad that this is the best that can be done for our community. Nobody here cares. Everything is dirty and broken. The workers know they can't get fired so they do the bare minimum. This place makes the DMV look like Disneyland.