I'm not a big fan of the post office and have had many bad experiences. This location is one of…read morethe best they all should strive to be like this. I've been here a few times the staff are helpful in mailing options and prices. Great service. Today the lady was the best possible. She gave us some advice on what would be the best service and price.

This post office is regularly understaffed and parking is hard. I'm the second person in line right…read morenow and I've been waiting almost 10 minutes. The only postal worker here is doing a passport application and we are all stuck. I hope I don't get a parking ticket!

I just found this post office extension. It was great! The office is small, but the staff is very…read morefriendly and extremely helpful. Josh was the postal worker who helped me, and he was so straightforward and direct. I will go back. This place is a gem!

If you're looking to ditch the long lines at the Millbrae Post Office, look no further! This is a…read morehidden little gem that I've been consistently going to after beginning to sell my items on Poshmark. There's usually never anyone here and it's always in and out! There is only one employee working here and usually out on lunch break from 1-2pm but that isn't too big of a deal. Appreciate the employee working here during times like these!!

This is the Burlingame distribution center and also the people who investigate missing packages…read more In the past year I've had two packages that showed "delivered" in the tracking that were never even brought on my property. One was brought by a neighbor a block away who got my package and the other must be floating out in space somewhere as it was never recovered. When you open an investigation by calling the USPS 800 - the people at this facility are supposed to call you back within 3 business days for resolution. Two out of 3 times they don't call you back and if you try to call them directly, the phone rings and rings and rings but no one every picks up and apparently USPS is too cheap to give them any kind of voicemail (not that they would respond if they had one) So you end up calling the 800 again to escalate the case to the consumer affairs dept (in SF) to handle the case. My recommendation - have anything important shipped by Fedex. They're the only company that you can count on.

This is a bulk mail facility. Don't go here for individual mailing needs. I waited and no one…read morehelped me. I finally spoke to a driver outside who let me know. Very disappointing.

Had to stop by the Millbrae PO for some Forever Stamps. What struck me first was that it was filled…read morewith locals. The patrons who came in knew each other. The staff behind the counter also seemed to know the patrons. The line was a little long but progressed quickly. There were around six people ahead of me but I got to the front in less than 10 minutes. I was impressed at the one in my neighborhood is usually a little slow. All in all, this is a good PO that is near my barber and a good Safeway. WOOOH!!!! Now for the pics.

Did the post office worker seriously just tell me that they don't sell international stamps?…read more I had to do a double take. I needed stamps to mail letters to England (which I've bought before) and this woman who was not familiar with her job said they only sold stamps for United States letters. Thankfully a supervisor heard me and got the stamps and showed her that VIOLA, people do Mail letters to family and friends outside of the country! She didn't know how to scan the barcode, and needed help with that too. Epic fail!

I had an excellent experience at this UPS Store yesterday. I needed color copies printed of a…read moreboard meeting presentation, and the staff here was great to work with. I called the store, got their email address, and emailed the presentation to them. I then called to confirm receipt. They were able to have my printouts ready for pick up in less than 45 minutes, which I really appreciated. The staff was friendly, helpful, and accommodating. Thank you for your support, UPS Store Burlingame!

Wow, That's the perfect word for shruti(sp).... She is a perfect wow.. notarized the heck out of…read morea complicated document, perfectly the first time!! Handled the shipping of said document all the while with a sunshiny smile and level of competence surpassed by no one!! Keep up the good work, and I will return soon..

Im so thankful for Ms./Mrs. Tessa she left my mail out so I could get it after work, being i kept…read moremissing out on retrieving my mailbox. I asked her on my lunch break briefly if she could leave it out for me and i could come right when i get out of work and SHE really did that for me! I was skeptical and thought to not show up because perhaps she would forget or was just saying she would but really wasn't. Im glad i went with my gut and showed up. She looked out for me and im a complete stranger. Ms/Mrs. Tessa if you're reading this, i wanted to also conclude how much of an Angel you are. May you be greatly favored and continue to prosper in your endeavors. I send love and light.

If I could give a 0 rating I would . We have had our PO Box here for 9 years. Then a new owner I…read moreguess bought it out. Hands down the VERY worst service -just no words. Numerous issues, missing mail and customer service that is honestly unbelievable. I lost my temper twice in there dealing with them. The worker informed me none of this was "her problem" and truly responded to legit complaints with no care, or interest. I don't even have words for how bad the service is. Ending a 9 year business with them. . .and I know they could care less. But if you have a choice, stay away from this sinking pit hole. Place now has trash on the floor and can even smell at times. Gone are the courteous, caring staff. Sad. Again 9 years with them. Not the same place at all.

I thought this post office looked really vintage from the inside which was neat! Historical…read morelandmark buildings are always interesting to be in. It is a bit dark inside though and a bit cramped. I just had to drop a package off and get and receipt and everything was fine. The line for service ended up being like 15-20 people by the time I left though! It seems that lunchtime rush is definitely a thing here.

I always forget about this post office even though it's located super close to me! It's a…read morehistorical building, which may be why pets aren't allowed? I've definitely brought my dog into other post offices, but this one specifically has signs stating no pets and only service animals allowed. The last few times I've come by, the staff have been pleasant and helpful. There was only one person working though, which is fine when it's slow, but when there's a line, it becomes a bit of a wait. I just wish they had a self-drop off box for after-hours!!

I'd like to leave a review for Chanda! Every time I come in,…read moreshe is always friendly, helpful, and professional. She always guide me on the best way to send my packages and makes the whole process much easier. It's honestly hard to find this level of customer service at USPS, and I wanted to recognize her for it. If you visit this location, you can expect helped by someone who truly cares about helping customers.

Every time I go during the day to this post office, their staff is gone! Can't do any transactions,…read morelike mailing packages or asking questions. Don't bother going to this location!

I was a supervisor there for 3 years. Ma and Dennis have recently retired sadly, also Tim who is…read morethere still, who has exceeded every expectation possible both in front and behind the scenes. They are truly remarkable people, and I couldn't be more proud of their devotion, humanity, and excellence to each of their customers and coworkers during their many, many years of diligent service. A supervisor could not be more amazed or proud. They were top quality employees all across the board.

the mailman who fills in on my house, either can't read the notice I have on my front door of where…read moreto leave any packages which is right next to my mail slot or he's just lazy. he throws the packages over my little picket fence out in the open so porch pirates can steal them. I want this guy gone from delivering in my area, he has thrown packages 3 times now and it's ridiculous

Staff was very helpful in helping me print and make copies and also the toon I can forward my…read moreattachment to them to print rather go to the computer to do it.

FedEx in Millbrae just blew my mind. A package didn't arrive on time that was a bit expensive to…read moreship and was needed for repairs due to hurricane Lowell in Kuaui. They just issued a full refund with absolutely no hesitation, and, I just can't believe I didn't have to argue with anyone to get it. Maybe a bit of a sad commentary on the treatment we are used to receiving from big companies, but, that's a conversation for another day. Thank you FedEx for issuing a no hassle full refund and offering such outstanding customer service. It is much appreciated.