It's hard to believe that since moving to Boulder city 8 years ago, everyone else except us gets…read moreour mail. I get other people's mail, all my neighbors get my mail. I get mail from areas not even in my area. I always bring the people their mail as it could be extremely important. I did go to the post office and spoke to the post master years ago, and he said, "Lady, these people don't get paid a lot of money." That's not the right answer. When you have a job, if you don't like it, quit, if you stay, try and do your best. It's pathetic that we can't get our mail. It's so bad now that it's affecting the bills we pay. At first, my husband couldn't care less. Now, when our neighbors bring a huge stack of mail, he now understands, but he won't do anything. Who can we call ?

Very unpleasant experience, unnecessarily hostile staff, maybe she was just having a bad day. Sorry…read moreto see it when the downtown Boulder post office is so great

I quite love this Post Office! Not only is it aesthetically pleasing - it also has a staff of…read morefriendly and patient clerks. There are P.O. boxes you can access around the clock, a great card selection, automated machine to purchase stamps or purchase package labels, lots of fancy and festive padded envelopes, a drop off for Santa's Letters and more! With it being the holiday season the line has been a little wild (yesterday it was literally out the door). I do not fault the fine folks of the USPS at all. They are patient, helpful, and so kind to those that walk up to their counter totally unprepared - which describes quite a few people yesterday. While it can be cumbersome to walk your packages in to this location (if you live near downtown) I often find it a much more enjoyable experience than visiting the sister location on Valmont (lots of grumpy patrons out that way - which can be amusing to witness if you are in the right mood). The Valmont USPS parking lot can often feel like a demolition derby - not to mention turning left onto Valmont when you leave can be near impossible at times. I'll gladly wait in line any day to peruse and purchase the latest coolest forever stamp book!

I have not been to this Post Office in years. A relative on the east coast had sent us a box of…read morebooks, multiple copies fresh of the press that he had written. Not only did the box not get to us, we were sent the labels from the box and they looked like they had been cut off the box with a neat box cutter swipe. Not a stain, not a crease, just the flaps with the labels in perfect condition. It came in a clear plastic bag, the size of a business envelope with an apology from the P.O and a website to get directions for claims. I tried that and discovered the sender needed to do it with proof of value of the contents. So we took pictures of the package and sent via email. He did that much at his end. Today, we got a letter from the USPS offices, asking us to bring the actual remainder of the box to our PO for inspection. We took the little clear plastic envelop to the office we use near our home. The staff there, usually very helpful, refused as our zip is different than theirs so we went to the main city PO which has the same zip as ours. It's downtown on a busy street so we used the nearest parking garage and walked from there on a hot day. The line there is notoriously slow and it was as usual today. The one staff working, midday on a weekday, did not know what to do with it. So he left the counter unattended while he went for help. The apparent manager took over and was incredulous that was all we got. So he took it from us, and said he'd send it for processing and when a determination of cause was made, we would be notified BY MAIL! Believe me, I will do nothing else. The sender had receipt, he's entitled to recourse for insured value and forcing us to use the most inconvenient office to process is ridiculous. The first office could have and should been allowed to do the same thing with the papers. The main PO wasn't even apologetic in any way. The only staff member in a place with 6 windows for service, did not even know how to do it himself and left everyone waiting while getting a manager.

Usually I really like this post office but I'm sick and tired of this place taking the phone off…read morethe hook 15-30 min before they are supposed to close. Also twice now I have gone to this post office 10-20 min before they are supposed to close and they have the doors locked. Ridiculous!

I have had only good experiences at this post office, where the staff have been unfailingly helpful…read moreand cheerful. I haven't experienced what the previous reviewer reported -- I would also certainly be unhappy if I encountered that. But I've only visited during the day and have been perfectly happy.

Weekly purchases, stamps are usually sold-out, they know us Hazel gets a cookie. We stop by, once a…read moreweek, looking for sunflower ones, been out since 03/14. I'd rather purchase in USPS, instead of online. It wasn't too busy today. The front doors, disability one has been broken (more few weeks). The floors are not entirely clean. Value costs same whether online or in-person. Quality is same, as well.

Great service. Everyone very polite, friendly, and helpful. Visited as a walk-in new passport…read moreapplicant Always great to have an exceptionally positive experience

I LOVE having the ability to send off packages on my own time due to the kiosks, so that leads to…read morebe having many a-nights stopping by here, usually in the dead of night, to drop off whatever package I might have (I sell clothing online as a side hustle so I stop by here at least 3 times a week usually). But the last 3 times I've come here (so in the last week and a half/two weeks) the place where you put your package and then you push a handle up to send your package on its way, has been getting more and more broken, until I came tonight when I realized it didn't work whatsoever! So now i went out of my way to come here for absolutely no reason, and now ill have to drive another 15 min to reach a post office with a working kiosk, which btw really sucks/ is totally annoying.

this post office is the worst I have had to deal with. I have had mail weeks late…read moreor it never even gets to me. you try to call they do not answer, there replacement drivers can not count our spaces go from 300 to 301 to 302 and so on. we are constantly having to take the mail we got to the neighbors because the driver is delivering one house off all the way down the road. now I'm missing another credit card that was supposed to be here a week ago. I'm worried it was delivered wrong also or it was taken before it got to me. they will do nothing to fix the problem and tell us it's not them. this has been many years like this. shameful

Always friendly staff willing to help at the counter. Have shipped several packages with no issues.read more

We have twice tried to stop our mail during vacations and after filling out required paperwork, had…read moremail continue to be delivered or not start again on our return. We also have a community mailbox where we receive other people's mail and vice versa.

I like this US post office. It's always clean, and I super appreciate how it's open 24/7, so that…read moreI'm able to ship out my packages via the kiosk no matter what time of night!

Every time and everyone I've interacted with here is the worst. We all have crap jobs, why do yal…read moreget to dump your baggage on everyone else? No help, attitude from the moment I walk in, can't print a label, can't tell me how (I figured it'd take a special printer but I was wrong. Sue me!) can't get tape, box. My wife goes in to ask a basic question and they treat her like an idiot but also don't help, we don't work for the post office! It's 2026 yeah I might have a question about mail specifics. This review is weeks after my last experience and I still felt compelled to comment! Avoid this place if possible.

i have had mishap after mishap from the Longmont Post Office. I put in a mail hold online for trips…read more& it is still delivered. no carrier came last week for one day as I had my mailbox flag up with letters to go out. I still have not received my mail from that day. i have little faith in their system as they appear highly unorganized & short staffed.

I do not have an issue with the post office or staff in and of itself. My concern is that in my…read moreneighborhood, Idaho Creek, the letter carrier is unable to consistently deliver the mail and packages to the proper addresses. I lost over $52.00 in medical prescriptions this year due to this. It also make things difficult to get another refill when this happens. I am also delivering mail to the proper home address when I receive mail improperly delivered to me. I never know if things I order are going to be delivered to my box or if they are being delivered to the wrong box. I would appreciate the Post Master resolving the issue. I have heard from other neighbors that the letter carrier has an attitude about his inept work.

Very helpful! Esp to Senior sending items to another country! TY to the Staff who were patient and…read moreknew what they were doing!

I dropped a package off here on Sunday in the package drop off (because the lines are always too…read morelong and they don't ask the men without masks to wear them) with prepaid postage and addresses preprinted. It is now Tuesday and it has still not been scanned. I called them and their automated service just goes around in circles before they hang up on you. How does this place have even a single star???