Very good customer service. workers are ready to help their customers. Really good place to go. If you need to print out any documents they are very helpful. read more

I visited this UPS location recently and unfortunately had a very disappointing experience. The employees; Stacey & Laura were extremely rude, unprofessional, hostile, and unhelpful. I came in requesting service that I had previsouly confirmed was allowed according to the information posted on the official USPS website, however the staff refused to assist me. Both Stacey and Laura were dismissive and spoke to me in a very unprofessional manner. They didn't appreciate that I called their unprofessionalism out and then labeled my request as suspicious, this was done on purpose; this came off as retaliatory and inappropriate. I'm sharing this to bring the situation to the attention of USPS management and to inform other customers. Situations like this reflect poorly on the organization and I hope steps are taken to ensure all customers are treated with professionalism. read more

I like passing by this post office on the way to work. Very convenient. So far, I have not had any issues in regards to mail being lost. The facilities have always been fairly clean. Service has been polite and effective. Seems to be a less busy office compared to the other locations. Makes for getting out of here easier and faster. They do not have mailboxes available for us to drive up to and drop our mail unlike other locations which is inconvenient. Cannot really blame them for not having those, though, because the location has many homeless nearby. read more

US Post Office - Post Offices Near Me - Bakersfield, California

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Only reason this Post Office gets a good rating is because of Gary the Postal Carrier. He is the best Postal Carrier this station has had for YEARS. He should train all the other Postal Carriers on Customer Service, because this station is LACKING big time. During the time Gary has been assigned to this route he has done an exceptional job and I appreciate him, as I am disabled and can not be outside everyday to wait for my mail. As it is a public street my mailbox always gets blocked by cars. Gary will make sure we get our mail. Thank you Gary I hope you are appreciated at you're work place, as much as the seniors in this neighborhood appreciate you. read more

The post office on brundage ln is one of the worst post offices in bakersfield. I have visited it a fre times for dropping or picking up packages. The old lady white hair at the front desk is very rude and looks like if she hates people specifically Hispanic people. There is no one to whom you can talk about it. It seems like everyone does what they want. Very bad service. read more

I had to drop off a package on a Tuesday after Memorial Day. I was coming back from the Arvin area and I realized it was getting late. Not wanting to drive to central Bakersfield, Pegasus, or even by CSUB I quickly searched for nearby US Post Offices. There was one right off the 58! It was an easy find off the freeway and parking was plentiful. I looked for a drive-thru drop off and none was available. There was one located right by the entrance. But not knowing the safety and security of the area I opted to get it scanned inside. There was only one other person in front of me and three total workers behind the desks. I only waited about 2 minutes and the gentleman that helped me was quite pleasant. He even noticed I wasn't from around the area and we made small talk. It was nice to have such a pleasant interaction! In less than 5 minutes I was back in my car and on the road home. Overall, my experience was five stars. Knocking one based on the curb appeal. The overgrown dead grass in the front really makes it look run down and vacant. I'll definitely remember this easily accessible spot for the future. read more

Here is the link below: https://www.uspsoig.gov/form/file-online-complaint Hotline Complaint #: 1 888-877-7644 NALC REP. (CA) Mail Delay Hotline: (909) 443-7450 If you're familiar with this location, you should become familiar with these numbers. For More Information on how USPS can delay your mail, you can visit the following: https://www.wbir.com/amp/article/news/local/10listens/fountain-city-and-halls-usps-mail-delivery-issues/51-f00eef6b-e903-4bf2-aa41-0ddda680b346 read more

Every time I get a package being delivered, they always seems to never be able to deliver it. I got email Notification stating my package was attempted to drop off, but no authorized recipient available. Upon further investigation I look for my ring cameras to see if anyone attempted to make a delivery. The USPS delivery driver literally drives up to my mailbox puts a slip in my mailbox yells just once "package!" then immediately gets back into his mail truck and drive off. I mean if your going to lie, at least attempt to delivery my package read more

Came in asking for a passport application and the dweeb in the goatee (his excuse for a patchy beard) was rude telling me I had to go to Stockdale like I was supposed to know where that was (I'm not from out here just came to visit my dad) and when I asked for clarification as to where this other location was he looked at me like I was dumb. Seemed like those kids that got bullied in High School and now thinks he's top G cause he's probably a manager or something lol chill brokie you're easily replaceable ‍ read more

Just your average post office. I just use this location for drop offs because of the low traffic. Other than that it is clean and provides the basic post office services. read more

US Post Office - Post Offices Near Me - Bakersfield, California

Epic fail on this post office they can't even deliver mail with out missing a day and for a buisness that's a disaster. Avoid this place at all cost thecstaff are rude and you can't even talk to the post master there always told they are gone. read more

miserable, rude, ignorant, and disorganized clerks. they seem to have a problem with they're own job and it shows not only on their facial expressions but in their customer service as well. apparently if you don't speak proper english then you get treated like a special needs person. and what's up with this place always smelling like onions?? read more

I notice I didn't receive my Amazon packages along with my PTSD medication and daily mail. Then I checked and it said all my mail is being held at the postal office; per customer request. Never once did I request this. I go in and speak to Carlos the manager. He informs me of an altercation that happened between the carrier and a man. I said okay but what does that have to do with MY mail? He goes to say that there is an investigation and once that investigation is complete they will determine if mail can be delivered or not. This is not how veterans should be treated. read more

I never ever leave reviews for any business..but I Would rate this place lower if I could. I received an email telling me my package was ready to be picked up. I went the next day and a lady there named BJ only gave me attitude. Her idea of help is "I don't know what to tell you" as if I work there?? Extremely rude, and unhelpful. What a disappointing experience. read more

Came in to get a key for my mailbox, I've been having a hard time getting a key from my land lord, but First Lady wasn't too much help. She wanted me to put a hold on my mail. But the second lady, she was great! She even gave me a number I can call to get my key I wish I would've gotten her name, but she has Hispanic and had long hair. Thanks to her again! read more

This Bakersfield post office always very professional and helpful love to buy my stamps & mailing my letter. read more

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Good customer service always answers my questions the lines are not bad the women are nice or at least the ones I have encountered ....

Was in & out fast purchase some stamps had no line 3 cashier open very friendly staff Very clean. read more

US Post Office - Post Offices Near Me - Bakersfield, California

The absolute worst post office I've ever been to. I visit a shipping service several times a week and I absolutely dread when I need to come here to pick up a package. Upon arrival, I wait in line about 25 minutes, usually watching 1-to-3 other customers get into an argument with an employee. Following this, I'm greeted by one of several very rude employees (picture a person who acts completely irritated by every person they meet). I'm usually here to pick up a package, and out of maybe 10-or-so packages I've picked up here, 2 of them were "lost" in the back, to the point where I had to wait several days to come and get them. Two times I was greeted with suspicion due to the address on my ID not matching my mailing address (even though the name is a perfect match and I'm holding 2 notices). I could go on, but you get the idea, STAY AWAY. read more

i am out three packages in the space of two delivery days. the fill in postal carrier (brundage station) who was covering for my regular carrier (steve)who is out sick lied to her supervisor by stating that she negotiated the locked gate and left the package on the front porch. accord to the neighbor dorothy, the package(s) were left just over the fence and all have been taken by way of the fact that my office is in a suspect neighborhood. (dates period 3/31 - 4/2 2018) read more

Since Dec 26th this post office has locked their doors after hours(5pm), so no-one has access to their PO Boxes. This is utterly ridiculous. They say it was due to a break in, but no other posy office locked people out of their lobby after similar incidents. People who work during the day can't get their mail...even though we paid for a PO Box. Its been 2 months now..I really can't understand the logic behind this. I will not be renewing my post office box...too bad this one was paid in advance. read more

This Post Office Never Answers There Calls I mean Never , Call about 60 times and still nothing , Phones not even busy just Ringing ! Then Changing Keys , Locks , they take forever ! read more

It took me 50 calls to get through the line just ask for my mail key and on top of that they tell me they are behind ? I've been without a key for about 2 weeks now when it should've taken 2 days. The people working there are wonderful and courteous but the work ethics is nonexistent. Terrible place and it's even worst that it's our only source of mail access. read more

Staff is friendly but oh the lines at this place- long and slow-moving.

The morning people are nice. Most usually have reliable answers to my questions. However, avoid going in the afternoon. The staff is rude and can't be bothered to do anything. Called in this afternoon asking about a lost package. Employee could not be bothered to track or locate where my package currently was. This employee wouldn't even direct me to a manager. You'd be better off asking a brick wall for help read more

I only gave them a star because I have to in order to post a review. Today I was reminded why I'd rather have things shipped UPS. My sons Godmother who he only gets to see once maybe twice a year of his lucky, sent him a shipment which she paid extra to have PRIORITY mailed, we unfortunately weren't home for the original delivery so I had to go pick it up myself, which I have no problem doing so since the post office is about a mile away from my house, I walked in with the slip they leave which had a tracking number, my address and my sons name, the usual, the girl that helped me looked like she was ready to be home hours ago, because she obviously didn't pay any attention to the box and slip and make sure everything matched. I didn't know better because I didn't know what she was shipping since it was a surprise for my son, but the box that I received didn't even have a sticker with a tracking number or anything so I don't know how this girl figured it was the package that belonged to my slip. But anyway when my son opened "his" package it was a Halloween costume size 3-4T and my son is 10years old and his Godmother obviously knows that and when I called her to tell her the costume didn't fit she was obviously thought I was playing a prank on her because she said she sent him some souvenirs from a trip she had taken, which had nothing to do with a costume to begin with. So that means I was given someone else's package and my sons package could be somewhere out there, but I'm hoping it's still sitting at the post office. I plan to go in first thing in the morning. With my fingers crossed of course. So I WILL be posting an update and never personally shipping anything regular USPS read more