I really like this store and not because it's the nearest to my house. They have late hours, staff is always helpful and they never seem to be busy when I stop in (hoping this review doesn't affect my luck so far!) They offer many other services, but my main use is to ship back my Amazon packages. I like that all UPS' now have a kiosk for faster service. Also, there's a Starbucks in the same lot! Double Whammy!! read more

The UPS Store - Shipping Centers Near Me - Bakersfield, California

Staff is always helpful. They just redid the space it looks nice but there's no clear indication of where to start forming the line. I usually just go here to make returns. But they do offer lots of different services like fingerprinting, printing, mailing and faxing. read more

Great office and Friendly staff. Quickly served many people. Received items and processed them for me.

This location nickels and dimes you to print UPS prepaid labels. 5 bucks to print it and 3 dollars to use the computer? Convenience isn't cheap but I've never had this type of gouging at any other UPS store so I was a little shocked. There's another one a little further down on Rosedale that doesn't do this lol read more

Fast, easy and a great value considering the help you get printing labels from my cracked phone to shipping. It's so fast, I'm surprised when we're done. Every time. I use this downtown location every time I'm able. The smile are the icing. read more

The young lady was very courteous;; eager to serve Good to have this outlet on a weekend read more

My daughter needed to get her fingerprints rolled for her summer job. We called in and they were accommodating. We saw many people come in and out while we were there and the staff got them in and out very efficiently. Great attitudes and super pleasant. I've always liked this location because you can get many things crossed off your list. read more

Came in today to the 1201 24th street location. 4 employees were throwing over 40 parcels from one end of the store to the other. The employees were tossing overnight packages and 2nd day packages. As an ebay seller this really pissed me off. The percent of parcels that arrive damaged are heart breaking for sellers. These packages did not deserve to be thrown around by 4 professional uniformed UPS employees. read more

Service was prompt and professional. However, the gentleman behind the counter wearing a Let's Go Brandon wristband with FJB on it, should take it off. I suspect the manager may not know that FJB translates as Fuck Joe Biden. Not appropriate at work. read more

A huge THANK YOU to Ciarra for giving me the opportunity I needed to return equipment from spectrum . I drove all the way to Bakersfield from Wasco (keep in mind I didn't have a car this particular day as my mother & I share a car) , I get there at exactly at 6:30pm - let's keep in mind it's 100% my fault that I did not check the closing time which is 6:30. I walk In & I see another employee counting out her till for the night .whom Stated that it was "too late " to process this drop off with very little urgency or concern. Ciarra approached the register next to her co-worker and immediately attempted to help me in which she was successful in attempting (yay! Thank you Ciarra) The reason for this review is to indicate the high level of customer service & care that an employee showed (even if the attempt was a probable decline due to the POS not allowing this transaction b/c of closing hours ) . I'm a small business owner here in downtown Bakersfield we depend on UPS for all of our shipping needs and refer to other business professionals to this particular store since it's DT . It would be a shame if we took our needs to fedex or elsewhere In General due to lack of above & beyond service . Get more employees like Ciarra she's a gem & I appreciate her . Better yet hook her up with a raise . read more

Wonderful staff, convenient hours, great location, everything you want for a mailbox place!!

This UPS is the best. Best customer service ever. Meets all needs, especially the Amazon returns it is so fast and easy!! Shipments are quite quick too!! This location makes sure you're in and out quickly. read more

The 24th Street UPS Store solves so many of my small business needs. I love the whole team who constantly look out for my shipments and reach out if anything needs my attention. Can't live without this great group of people! read more

Excellent customer service! I brought on several return from Aqmqzon and the staff was helpful and patient! Much better than other UPS locations I have been to. I am truly impressed and appreciative of the high level of service. read more

I had a very good experience. The parking lot is atrocious, but there was a fellow at the door to open it for me as my hands were full. He was very quick & efficient, and even asked if I had Triple A, so I could qualify for a discount. It's not cheap, so I traded cash for convenience. I was very pleased with the service overall. read more

Very Awesome Store, Great Staff, responsive and friendly. I highly recommend it. I absolutely love the crew. read more

I have been a customer of this location for 6 years. I receive 95% of my mail at this location as well. I have found the staff extremely helpful and always professional and courteous. I travel often and need my mail sent to me. Dani and Casandra have been exceptional in accommodating my needs each time. I would recommend this location and staff to anyone needing any and all of the services they offer. Thank you to all the staff for meeting my needs with service that is above reproach. Michael Hawkesworth read more

This UPS Store is wonderful. Great customer service and friendly faces ( even through the masks ) are a true blessing. My wife and I have been getting our deliveries here for years and the kind folks here have always been great. From previous associates to current ones, no matter how busy they get, they are always kind and professional. They know me by name, as well as other customers, and that's a rare thing nowadays. I always put a smiley face after I sign for my stuff because even when I've had a stressful day, they make me smile. They definitely give the UPS Store a good name. read more

Amazing team and customer service!

I used the notary service here. Despite being busy, the staff were very efficient and helped us quickly.

This store has the best customer service I have ever experienced. The girls are very friendly and very helpful. I visit the store at least twice a week and there is never a diversion from the great service even when they are very busy. UPS is very lucky to have such a knowledgeable, courteous and friendly group of employees. Thanks. read more

Great place to go to have your service taken care of. They are courteous and friendly and get you in and out very quickly!

I've trusted this UPS location with my Mail for a couple years now, i have had tons of packages delivered & they are always taken care of. Iana & other staff at this location are friendly & professional. I've had a positive experience being a customer here, would recommend. read more

Being that I just moved from LA went to office max for something simple as a label print out and was denied. But when I came to the UPS store the girls were so helpful they print out labels for you under 2$ , they fax , send copies off , and go to the extreme for their customers. Will always come to this store! -Tonya S. read more

I absolutely love having a mailbox at this facility. Each employee is beyond helpful and always greets me by name and with a smile. Highly recommend! read more

Keep this in mind when you go to this store: The UPS Store is not in any way affiliated with UPS, don,t be fooled by the name. They are a franchise that will allow you to drop off you package and pay to have it shipped via UPS. They refuse to take responsibility for the damages they caused to our shipment, then proceeded to send it to the incorrect address, where it was then lost. This is a very very very short version. So 350 something bucks down the drain later, they refuse to let us speak to their manager, and will not try to find the box, compensate us for the damages, or even talk to us at all. DONT USE THE UPS STORE, I cannot express that enough, work directly through the coorporation if you can and avoid middleman establishments such as this that only want to point the finger instead of righting a wrong. read more

Sky is the best never have any problems always really helpful and really patient with all my questions and always with a smile and positive attitude read more

This team is AMAZING!! For several years now, I've trusted them with shipping and receiving packages, mail, documents and returns! They know you by name, mailbox number and is always friendly and courteous!! read more

Very friendly and helpful! I am always greeted with a smile. Definitely recommend this UPS store.

Great service from the notary guy Lawrence Smithson. Very friendly

The UPS store at 1201 24th St. in Bakersfield is the best! We have had a box here for years. The team is so efficient that they start getting my packages ready for me when they see me getting out of the car. They are amazingly thoughtful and courteous. read more

I came in early a.m. to get a quote to find out what it would cost to print and then fax I wasn't prepared, so I came back later to find out their printers weren't working. The person that informed me of this couldn't answer any questions about the other locations or even offer to call the other store to make sure that they could handle what I needed to be done. I mean I'm not sure why they couldn't take a couple of extra steps, she acted as if they were doing me a favor by letting me use their printer. The whole experience completely contradicted the reason I was cheating on FedEx Kinko's to begin and their commercial false advertising. Now I exaggerate for effect, but for real, go somewhere else. No one enjoys having to print or fax or notarize or ship anything, the last thing you want is to deal with people that make the experience worse. Just saying is all... read more

My mom just went in for a finger print session and sky was an extremely generous person and made us feel welcomed. She also engaged in conversations as if we have met before! Definitely recommend! read more

Really helpful and friendly service. Sky and and Brenda took great care of me and every other customer who walked through the door. Thank you! read more

This place has the worst customer service. I recently went in and tried to explain my situation and a mistake UPS made. the girl that attended me, was very rude! She walked away from me and didn't even offer to help. I can't believe how rude they're. I understand they're under a lot of stress but I wasn't rude at all to her. I would never come back to this place. read more

As a Vivint Solar employee, I visit the UPS store to design and print flyers for all of our advertising needs. I've made friends with G Riar, the store owner, and everyone has been very kind and helpful. If you're looking for personal customer service, definitely stop by this place. read more

I am a phone Agent at a cable, internet, & phone company that services this area but I live in Canada. One of my customers had sent her Granddaughter into this UPS Store to try to mail back some of our equipment. Because she didn't have labels from us to send the equipment, the UPS Agent did their best, & made some labels, saving the customer the postage fees, & mailed the package. This was wonderful, only it back fired. It seemed that the package was sent to the incorrect cable, internet & phone company that serves that area. This has left this customer with charges for purchasing these pieces of equipment. This is not this UPS Agent's fault, they tried to help this customer. Almost 1 month later, looking for this equipment I call into this UPS Store @ 1201 24th St. Suite B Bakersfield CA 93301, asking for help to locate a tracking # for this parcel, as customer doesn't have it, trying to locate equipment to save my customer unnecessary charges. The Agent I spoke to was named Sky, & she was WONDERFUL!! She went above & beyond the call of duty trying to help locate this parcel so my customer wouldn't be charged for the purchase cost of this equipment as it is quite costly. She spoke with me repeatedly, & it must have taken a great deal of time to go through all the orders from that date trying to guess @ which parcel may have belonged to my customer. I AM AMAZED WITH THIS UPS STORE!!! The employees are excellent, especially Sky, & the Agent who helped mail the parcel in the first place. They both went above & beyond the call of duty to try to help this lady & I wanted to make sure that the great job they did is known. Sincerely, Tracey Janes read more

This is the closest UPS drop off location in relation to my office. I've been here a few times dropping off Zappos and/or Amazon returns. The parking lot is terrible but once you make it in the door the employees are friendly and efficient. They have plenty of boxes and other shipping accessories. As with most UPS stores the USPS prices are outrageous, but that's not the reason I stop in. read more

I have had a lot of experience here including a damaged package and using their notary service. I am totally satisfied and would recommend them. Certainly better than the big ups main office. read more

This place is very very Good shipping store I've ever used. They are friendly and professional here. Just drop off my Amazon returning packages without waiting. I was in and out very quickly. Very helpful !!! read more