I really like this store and not because it's the nearest to my house…read more They have late hours, staff is always helpful and they never seem to be busy when I stop in (hoping this review doesn't affect my luck so far!) They offer many other services, but my main use is to ship back my Amazon packages. I like that all UPS' now have a kiosk for faster service. Also, there's a Starbucks in the same lot! Double Whammy!!

Staff is always helpful. They just redid the space it looks nice but there's no clear indication of…read morewhere to start forming the line. I usually just go here to make returns. But they do offer lots of different services like fingerprinting, printing, mailing and faxing.

This is probably my favorite UPS STORE. First of all the staff are quick, professional and…read morefriendly. The store is roomy and never crowded, love that! Great parking!

The lack of clear communication with employees at this UPS Store was very disappointing. I was…read morequoted one price for color copies, but ended up being charged much more, and the employee seemed unsure about both the printing process and the pricing. Better staff training and clearer communication would help prevent situations like this.

The service was good, speaking english and spanish very good, diversity fair, professionals too. I…read morewas making conversation with the young worker and he is not supposed to have conversation but still very professional. I like the service.

Clean, no wait. Customer service by Alfonso was great. Had never been there before and he explained…read moredays and times they are open. Vintage feel like you're stepping back in time!

This company is THE WORST company I have ever had to deal with. They picked up my order for a…read moresimple return, and it seemed to disappear. Don't even bother trying to resolve the issue. Their customer service is beyond subpar. Bottom line, if your package says it's being delivered by this company...good luck.

I am rewriting this review. I don't know where the other one went. Estes doesn't deserve not even…read moreone star, You have to click a star to get started. But it is 0 stars. This is hard for me to write because I like truck drivers. I work with them and I even know 5 estes truck drivers that are great people. But I told my story to a truck driver and he was so angry that he told me I should do this. That truck driver was so furious after hearing my story, so here is my story. On April 4th, 2023 at about 7:10AM I was driving west on the 210 freeway 2 miles east of Daycreek Blvd in the city of Rancho Cucamonga, Ca. I will say I am an old man. I am in my sixties so keep in mind, I can't do things I could do when I was younger. Ok so I am driving, and suddenly I have a bad urge to use the bathroom. So keep in mind, when I was young, I could hold it. When you are in your sixties that is no longer the issue. So I panic. I need to get off this freeway at Daycreek Blvd. and find a bathroom so I don't leave a mess in my pants in my truck. I'm only human. So I'm in a right lane and I pass 5 cars. The last car saw me coming and moved over for me. I stuck my hand out of the window and I thanked him. Then I come up to this Estes truck and when I'm on the side of him he deliberately cuts me off so now I am on the shoulder of the freeway and then he comes on the shoulder as well and hits and breaks my mirror, scratched my door handles and somehow hit my back rim and damaged that too. I'm going 67 miles per hour, now climbing up the side of the freeway, hoping the truck does not flip over. while trying to stop. I finally stop and that idiot in the Estes truck just kept going. I was shaking, because I am stunned what just happened. So when I finally got my wits about me I called my cellphone and told my cellphone to get the nearest highway patrol to come out to arrest this moron. My cellphone came back with 4 highway patrol offices and they all said this CLOSED! They are no help. So I find a bathroom. I made it. BARELY!! I then looked up the Estes corporate office and called them. I'm mad at myself because I didn't remember the guys name. I was so upset that I was not thinking straight. But when I called him he was so angry this happened and asked where it happened and when I told him he told me he knew who the driver was. He told me to file a claim so Estes will pay for my damages. So I did. I also told the guy I have a dash cam I was going to download and show it to police.This dragged on for close to month. Some people I talked originally were gone the next week and so on and so forth. Then they took my claim and handed it off to a third party. I sent them pictures of the damage and how much it cost me to fix everything. But the bad part is when I went to BestBuy to download the dashcam, it was discovered it had stopped recording two days before. If it had kept recording I had this guy by the you know what. I think this guy sold his soul to the devil, because he was seeping through the cracks. That third party denied my claim. Estes couldn't even handle it themselves. So I am asking the public. If anyone saw this happen and happened to get this trucks plate, please turn it in to the police. This jerk needs to be put in prison for felony hit and run and also felony attempted vehicular manslaughter. If my truck flips over I AM DEAD!! We cannot allow an idiot like this to have a license to drive truck. This guy should not be able to ever drive a truck again. Help me put him or her in prison. Estes should be ashamed of theirselves for even hiring a jerk like this. Truckers are usually polite on the road. I was not ready for this. Help me get this guy. I have a better dash cam so I get the O*&*^%U* next time. Oh one more note. I thought this guy might be a cross country driver. But Estes has a building on Cherry Ave in Fontana, Ca. That is 4 miles away. It is possible he was only on the freeway 4 miles when he did this. Please let's get this driver.

I like the downtown post office better than the other ones there's a bit of nostalgia that goes…read morewith it being the building is historic looking and everything the staff there is always friendly and takes care of business in a timely manner when the line becomes a little long This post office is a little further than what I would like but it is the best location to go to when I want to post office to go outside of my regular on Pegasus Road.

DO NOT COME TO THIS POST OFFICE IF YOU WANT TO SUCCESSFULLY SEND MAIL OR PICKUP A PARCEL! There is…read morea gentleman working there who is usually fairly reliable and a young lady who is anything but so you essentially have a 50% chance of actually completing your business. If I get the young lady, I know I'm not accomplishing whatever it was that I came in to do. Most recently, I came in at about 4:25 PM to pick up a package that they had already failed to deliver, waited in line for about a half hour only to get the young lady. She told me I would need ID in the last five minutes before closing and locked me out of the building when I went to get it. Not exactly accommodating, and bizarre because it makes the job harder on the business's end, not mine, they're the ones who will have to make another attempt because she could not be bothered to do her job. I wouldn't want to keep someone like that on my payroll, as it is a net negative profit and reputation-wise. Imagine if I had been picking up something medical or legal in nature, it's just a liability to keep someone like her on your staff. I shudder to think of the real world consequences that this disinterested employee's lack of professionalism could result in.

Worst service of all time. Impossible to reach a human being for help. The system is designed to be…read moreas unhelpful as possible. I have never encountered a more useless automated system and I will never choose to ship with fedex.

The staff is friendly, the store is clean, and it's not as busy as the other locations in town…read more Strongly recommended this FedEx store.

Terrible service. Even though my label said they would pack it, they tried to charge me $14…read more I found a box for $1.75 but they still over charged my and made me pay $2.50

When I arrived I waited in line to ask for assistance to email some documents since I need it help…read more So when the Zaeme called me I ask for assistance on using the printer to send a document. He told me you need it to do it yourself. Some other lady also ask for assistance and she was ignored. They don't value customer and have no customer service quality . Worst experience ever..

It was way too expensive to mail a letter for overnight delivery--over $90! Won't be going here for…read morethat again

Came in & was out within 5 minutes, I love that I can bring items I need returned without having to…read moreworry about packing them & printing labels myself, just bring in your items in & they handle the rest. All you need to provide is the QR code for whatever items you need returned.

Went today to send off three packages, only ended sending one as the shipping label thing I had was…read moreacting up. But the worker was very rude, I apologized for that as I know it's probably annoying to waste your time with one person and they don't even end up sending it off. What I got was a nasty stare and no reply. Then she put the shipping label on the wrong package despite me clearly stating which one to put it on. And instead of apologizing she tried blaming it on me saying that I made the mistake. Even though the person beside me also heard me say which package very clearly. Then when we asked if they would replace the packaging she ruined by putting the shipping label on it and ripping off part of it she said no and to buy another if it bothers me so much. Very bad customer service and experience and hope to not see her again. I ask or hope that she can be fired or at least corrected for her behavior.

Very good customer service. workers are ready to help their customers. Really good place to go. If…read moreyou need to print out any documents they are very helpful.