They are helpful and friendly and kind people. Mail is delivered in timely manner and packages brought to the house. Very well trained and personable people. read more

Very friendly people always make me feel welcome when they greet me. And service very good .

The post office employees at the counter do not have the social skills to treat a customer with respect. They are really vague on helping us or giving us information about our problems with our mail. On one occasion, someone broke into our mailbox, and I let them know and they kept telling me it wasn't under their control and we had to talk to people in Bakersfield, and that went on for about 3 months, and she never gave me information on who to talk to, she only repeated the post office from Bakersfield was responsible. On the second occasion, my package was delivered to the wrong address and the clerk told me the address it was sent to and that they were going to try to get my package back, and so I gave it three days. The postmaster, which is the supervisor talked to me over the phone and let me know that they did the right thing and followed what the package had said, and basically said exactly what the clerk said, and I was raising my voice out of frustration, and the postmaster stated I was "barking up the wrong tree, and it was none of my business looking for the package" at the address they had told me it was sent to. When I talked to the person that my package was sent to, they were super cooperative and were willing to help me out, and advised me to not go to the post office because they are always rude to her and they are no help, which I came to notice that. What made it worse was that my dad went for an update in person and mentioned the issue I had over the phone with the postmaster and the postmaster denied ever stating that I was "barking up the wrong tree and that it was not my business looking for my package at the address it was sent to." My dad doesn't speak English so of course one of the clerks who helped me translated for him, and they told him I was being rude and making a scene, and my dad asked her "why not call a police or security to escort me out if I was making a scene?" And she said it wasn't a big deal. I feel like the clerks and the postmaster himself were falsifying everything just to protect their image of the post office, and I was left in disbelief with how inept they turned out to be with this whole mess. I will not be returning here for their help ever, and I hope that whoever's above the postmaster, re-evaluates the employees working at the desk. read more

Love going to this post office. Friendly and fast service. I live in Bakersfield but work in Arvin. I never go to my local post office cause the wait is forever. I can go on my lunch break and still have time to spare. Love it!! read more

I've gone into this office a handful of times and every time I've gone they've always been a disappointment. The women that work in the office are little to no help, and they're very rude. The female mail carriers are even WORSE. They delivered AirPods to my neighbors house, textbooks, and several other packages. 8 out of 10 times it's delivered to the wrong house. Thankfully my neighbor is kind enough to let me know my packages have gotten to their house if not I would have lost out on so much more money than I already have because of Arvin's mail carriers. They've left the keys in my mailbox to open up the bigger mailbox to take out packages I don't even have coming in?! Lastly, a few weeks ago they delivered a child support/court paper to my address for someone who lives across town, that's serious paperwork that can cause serious stress. They literally pay no attention to the address they're delivering too. read more