This company is THE WORST company I have ever had to deal with. They picked up my order for a simple return, and it seemed to disappear. Don't even bother trying to resolve the issue. Their customer service is beyond subpar. Bottom line, if your package says it's being delivered by this company...good luck. read more

I am rewriting this review. I don't know where the other one went. Estes doesn't deserve not even one star, You have to click a star to get started. But it is 0 stars. This is hard for me to write because I like truck drivers. I work with them and I even know 5 estes truck drivers that are great people. But I told my story to a truck driver and he was so angry that he told me I should do this. That truck driver was so furious after hearing my story, so here is my story. On April 4th, 2023 at about 7:10AM I was driving west on the 210 freeway 2 miles east of Daycreek Blvd in the city of Rancho Cucamonga, Ca. I will say I am an old man. I am in my sixties so keep in mind, I can't do things I could do when I was younger. Ok so I am driving, and suddenly I have a bad urge to use the bathroom. So keep in mind, when I was young, I could hold it. When you are in your sixties that is no longer the issue. So I panic. I need to get off this freeway at Daycreek Blvd. and find a bathroom so I don't leave a mess in my pants in my truck. I'm only human. So I'm in a right lane and I pass 5 cars. The last car saw me coming and moved over for me. I stuck my hand out of the window and I thanked him. Then I come up to this Estes truck and when I'm on the side of him he deliberately cuts me off so now I am on the shoulder of the freeway and then he comes on the shoulder as well and hits and breaks my mirror, scratched my door handles and somehow hit my back rim and damaged that too. I'm going 67 miles per hour, now climbing up the side of the freeway, hoping the truck does not flip over. while trying to stop. I finally stop and that idiot in the Estes truck just kept going. I was shaking, because I am stunned what just happened. So when I finally got my wits about me I called my cellphone and told my cellphone to get the nearest highway patrol to come out to arrest this moron. My cellphone came back with 4 highway patrol offices and they all said this CLOSED! They are no help. So I find a bathroom. I made it. BARELY!! I then looked up the Estes corporate office and called them. I'm mad at myself because I didn't remember the guys name. I was so upset that I was not thinking straight. But when I called him he was so angry this happened and asked where it happened and when I told him he told me he knew who the driver was. He told me to file a claim so Estes will pay for my damages. So I did. I also told the guy I have a dash cam I was going to download and show it to police.This dragged on for close to month. Some people I talked originally were gone the next week and so on and so forth. Then they took my claim and handed it off to a third party. I sent them pictures of the damage and how much it cost me to fix everything. But the bad part is when I went to BestBuy to download the dashcam, it was discovered it had stopped recording two days before. If it had kept recording I had this guy by the you know what. I think this guy sold his soul to the devil, because he was seeping through the cracks. That third party denied my claim. Estes couldn't even handle it themselves. So I am asking the public. If anyone saw this happen and happened to get this trucks plate, please turn it in to the police. This jerk needs to be put in prison for felony hit and run and also felony attempted vehicular manslaughter. If my truck flips over I AM DEAD!! We cannot allow an idiot like this to have a license to drive truck. This guy should not be able to ever drive a truck again. Help me put him or her in prison. Estes should be ashamed of theirselves for even hiring a jerk like this. Truckers are usually polite on the road. I was not ready for this. Help me get this guy. I have a better dash cam so I get the O*&*^%U* next time. Oh one more note. I thought this guy might be a cross country driver. But Estes has a building on Cherry Ave in Fontana, Ca. That is 4 miles away. It is possible he was only on the freeway 4 miles when he did this. Please let's get this driver. read more

Cant find a simple address, do not contact and wont call me back or email me back. The customer service is atrocious. I have called 6 times and they don't even give me a straight answer. Use someone else or you will be disappointed. read more

I ordered a product from Wal-Mart, and this is the company they used for shipping and delivery. The delivery date was changed three different times, once without even notifying me. When the product was finally delivered, the delivery guy refused to drop it off in a covered area, which is something they are supposed to do, and even say so in their email. "Deliver to the first covered area", I don't think a driveway counts as that. I was stuck shuffling a 197lb box by myself into my garage. Also, the box was torn apart on the bottom, and there were scratches on the BBQ. We have to exchange the item because we don't want the exposed metal to start rusting out. They have a lot of complaints on the BBB website as well. Hopefully they will be dropped by Walmart. read more

Estes Express Lines - Shipping Centers Near Me - Bakersfield, California

This is a good company that has a good group of guys there. The fright or packages are not always pretty, but they do try and make the best of what they can to fix the issues. read more

Estes Express Lines - Shipping Centers Near Me - Bakersfield, California

Estes is the worst trucking company ever dealt with and the shipping business they damaged our machine for client which was insured for $5000 all they want to pay $7.90 per pound for the item how does that work when you pay the insurance for $5000 A replacement cost of this machine would cost him way more than what we sold it for my clients not happy and still have not been paid for the item been going on for over 60 days what is the hold up guys I would never shipped anything ever again with this company read more

Estes Express Lines - This is what Estes does to your item in shipping all they want to do is pay $7.90 per pound - Shipping Centers Near Me - Bakersfield, California

Not happy with the service that they have given. If it's not one thing it another thing I'll never use Estes Express again. For me being a business owner this is not good service If I say I'll be there between 11am and 12pm I'll be there and if I have a problem I call the customer and let them know what is going on. read more

If I could rate this company 0 stars, I definitely would. First off, they cannot locate my package. It has almost been a month and they keep changing the ETA of my package. Secondly, they do not even provide a working tracking number, which is frustrating. Their customer service is one of the worst I have dealt with as none of my questions can be answered. They tell me to "try again another day". To be honest, I do not know how they are still in business. Do not use this company for any reason. You will be sorry you did. read more