I really like this store and not because it's the nearest to my house…read more They have late hours, staff is always helpful and they never seem to be busy when I stop in (hoping this review doesn't affect my luck so far!) They offer many other services, but my main use is to ship back my Amazon packages. I like that all UPS' now have a kiosk for faster service. Also, there's a Starbucks in the same lot! Double Whammy!!

Staff is always helpful. They just redid the space it looks nice but there's no clear indication of…read morewhere to start forming the line. I usually just go here to make returns. But they do offer lots of different services like fingerprinting, printing, mailing and faxing.

The people at Goin' Postal really know what they are doing! I was impressed with their…read moreprofessionalism and efficiency. After a few disastrous encounters with the UPS and USPS, I will continue to come to Goin' Postal for all my shipping and printing needs. They also offer notary and mobile notary services. Oh and almost forgot, they make keys as well! Talk about a one-stop shop

This was my first and last time dropping off packages here. I dropped off two packages to be…read morereturned to Verizon through UPS on Tues. By Wed morning there was no confirmation from Verizon that they were being shipped back to them. No tracking number or anything. I revisited the place 5 different times this week trying to resolve it with no solution to the problem. UPS had no info about them and neither did the worker at going postal. So packages lost with no help from either Co. Ended up having to call Verizon myself and explaining what happened. They thankfully took care of it for me so that I wouldn't be charged for there mistake. The customer service was not all that great. When you tell someone that your going to call them with a solution you should prob do it. I will not be giving them my service again. If I didn't take care of it myself I would have been charged for there mistake

I like the downtown post office better than the other ones there's a bit of nostalgia that goes…read morewith it being the building is historic looking and everything the staff there is always friendly and takes care of business in a timely manner when the line becomes a little long This post office is a little further than what I would like but it is the best location to go to when I want to post office to go outside of my regular on Pegasus Road.

DO NOT COME TO THIS POST OFFICE IF YOU WANT TO SUCCESSFULLY SEND MAIL OR PICKUP A PARCEL! There is…read morea gentleman working there who is usually fairly reliable and a young lady who is anything but so you essentially have a 50% chance of actually completing your business. If I get the young lady, I know I'm not accomplishing whatever it was that I came in to do. Most recently, I came in at about 4:25 PM to pick up a package that they had already failed to deliver, waited in line for about a half hour only to get the young lady. She told me I would need ID in the last five minutes before closing and locked me out of the building when I went to get it. Not exactly accommodating, and bizarre because it makes the job harder on the business's end, not mine, they're the ones who will have to make another attempt because she could not be bothered to do her job. I wouldn't want to keep someone like that on my payroll, as it is a net negative profit and reputation-wise. Imagine if I had been picking up something medical or legal in nature, it's just a liability to keep someone like her on your staff. I shudder to think of the real world consequences that this disinterested employee's lack of professionalism could result in.

This is probably my favorite UPS STORE. First of all the staff are quick, professional and…read morefriendly. The store is roomy and never crowded, love that! Great parking!

The lack of clear communication with employees at this UPS Store was very disappointing. I was…read morequoted one price for color copies, but ended up being charged much more, and the employee seemed unsure about both the printing process and the pricing. Better staff training and clearer communication would help prevent situations like this.

Terrible service. Even though my label said they would pack it, they tried to charge me $14…read more I found a box for $1.75 but they still over charged my and made me pay $2.50

When I arrived I waited in line to ask for assistance to email some documents since I need it help…read more So when the Zaeme called me I ask for assistance on using the printer to send a document. He told me you need it to do it yourself. Some other lady also ask for assistance and she was ignored. They don't value customer and have no customer service quality . Worst experience ever..

It was way too expensive to mail a letter for overnight delivery--over $90! Won't be going here for…read morethat again

Came in & was out within 5 minutes, I love that I can bring items I need returned without having to…read moreworry about packing them & printing labels myself, just bring in your items in & they handle the rest. All you need to provide is the QR code for whatever items you need returned.

Went today to send off three packages, only ended sending one as the shipping label thing I had was…read moreacting up. But the worker was very rude, I apologized for that as I know it's probably annoying to waste your time with one person and they don't even end up sending it off. What I got was a nasty stare and no reply. Then she put the shipping label on the wrong package despite me clearly stating which one to put it on. And instead of apologizing she tried blaming it on me saying that I made the mistake. Even though the person beside me also heard me say which package very clearly. Then when we asked if they would replace the packaging she ruined by putting the shipping label on it and ripping off part of it she said no and to buy another if it bothers me so much. Very bad customer service and experience and hope to not see her again. I ask or hope that she can be fired or at least corrected for her behavior.

Very good customer service. workers are ready to help their customers. Really good place to go. If…read moreyou need to print out any documents they are very helpful.

The service was good, speaking english and spanish very good, diversity fair, professionals too. I…read morewas making conversation with the young worker and he is not supposed to have conversation but still very professional. I like the service.

Clean, no wait. Customer service by Alfonso was great. Had never been there before and he explained…read moredays and times they are open. Vintage feel like you're stepping back in time!

La señora súper grosera, le hablé en español y me dijo WHAAAT?…read moreEntonces le hablé en inglés y yo andaba con una señora y me ignoró y se puso a hablar español con la señora que yo andaba. Honestly, I don't recommend this place at all; save yourself the trouble and don't let this woman ruin your day. She speaks Spanish and English perfectly. The lady has a horrible personality, she ought to treat everyone the same. If someone doesn't like their job, they should get another one; if they're having a bad day, that's not everyone else's problem--being kind is free. Please, can you replace her with someone else?

the front desk lady is very very rude and disrespectful im surprised she still has a job as many…read morecomplaints she has On her