A lady with yellow light hair was being rude and never helping us we asked for our package and she…read moresaid it wasn't here and that to ask Amazon and when we called Amazon they helped us and we got another guy that actually helped us not like the lady.

This post office routinely loses certified mail. The voice mail message box was completely full…read morewhen I tried to find out why my certified mail keeps going missing.

I had a very disappointing experience at the Largo USPS office. I had an appointment to take a…read morepassport photo there, but when I arrived they sent me somewhere else. When I came back and asked about the form and what I needed to fill out, the supervisor was not helpful and spoke to me in a very rude way. Instead of helping me, she told me to reschedule for another time. I expected better customer service and more respect from USPS staff. I hope management looks into this issue and improves the way customers are treated

TROY, whom I just corresponded with at the Salem Main PO was the most excellent customer service…read morerepresentative for the USPO than he probably gets recognized for. Every person I called for help either transferred me, I was cut off, and or was never assisted, the phone prompts made it very difficult. I FINALLY got through to TROY who answered and did what I requested and he was awesome to talk with! Give him the raise he deserves!

Smaller yet convenient location with a 'do it yourself' shipping option and 2 oversized drop boxes…read morefor large packages. Buzzer for larger prepaid package receiving during business hours. Good signage and accessible hands free doors. One way in and out parking lot.

It has been 5 weeks since i moved into my new apartment and the key I was given for the mailbox did…read morenot work. I went to this location to initiate a new lock installed and was told it would be 2 weeks. In this time, I have been having to go from the location on 3624 Commercial to the 1050 25th st. The difference in customer service at this location is astounding. The large man with grayish hair is the most incredibly rude and dismissive person and from several other reveiws, I am not only one reporting him as such. I went in because informed delvery said my pkg was delivered to 3624 Commercial P.O. due to there being a hold on my mail (until I get a new key) this pkg was a medical test ordered by my doctor and was time sensitive. When I went to the counter, the rude employee was at the next terminal over and listening to the conversation. The girl at the terminal just kept asking for me to show her the informed delivery email. I asked her to please go check for my pkg, she refused to leave the counter and kept saying it isn't here and basically saying I never received such an email as they don't take pkgs there (???) the rude employee next to us chimed in with a "its not here" at which point I started to walk away from the counter trying to hold in my anger at both of them, but failed when the girl behind the counter said WOW like I had done something wrong! I lost it. The big guy kept yelling HAVE A NICE DAY to every word I said from there on out. He is rude and dismissive of customers without reason and if the complaints here are any indication, he should not even have a job anymore. I sure wouldn't if I treated customers the way he does at my job! Beware here..oh and I did finally find the Informed Delivery regarding my test and YES it was delivered to the 3624 location and SENT BACK tot he sender that same day! No attempt to send it to the correct location, nothing. No wonder they both knew my pkg was not in the back since they sent it back to sender! If you can, go elsewhere,do so.

I went to the post office this morning after not having any mail Aug 29,30, 31 and the 3rd of…read moreSept.According to daily mail online I should have 15 pieces of may for those days. He went in back room and brought out 2 pieces of mail that I was suppose to get anyway today Sept 4, what happened to the rest of my mail they had no answers.There were 6 people in line and half of the people had the same issue as I was having, I want to know how can they not deliver our mail they are federal employees. We live on South Abiqua Rd. Ken W

I like the folks at the post office in Silverton very much. Always friendly, always helpful as…read morepossible. What is VERY disappointing, however, is the fact that the building and grounds, which were very nice when brand new not too long ago, have fallen into a terrible state of disrepair. There have been ceiling tiles inside the building, right over the heads of the workers at the counters, missing and water stained because of a leaking roof. The employees actually have to put buckets on the counters for the nights and weekdends during the rainy months of the year. This has been going on for almost two years now. The grass is always dead and weed-filled throughout the Summer. The bushes and shrubs outside are all over grown and not maintained. The grass is very often over grown and tall, full of weeds. The sidewalks haven't been edged in years.. I could go on and on. It is very disappointing. The Post Office is supposed to be the one business in town that is a beacon of cleanliness and order. It is no wonder that many friends have commented that they have not even been to the post office in years. It's just not a very inviting atmosphere. In fact it is quite depressing to see it's state in an otherwise beautifully kept city!

Refuse to obey the law, complicit with insurrectionist President, refused to pick up ballots on…read moreelection day - This is shocking, evil and illegal . Who is the postmaster? They need prison time.

I tried to speak with a service representative. spent half an hour fighting the robot on the phone…read more this is by far the worst experience I've ever had. I cannot believe this level of unprofessionalism from a company. fix your phones. let us talk to a real person. there was literally no option at all to speak with a representative. there's gotta be some violation because of this. the value of this company is garbage and I'm pissed. do better USPS.

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.

As USPS Post Offices go this is a good one…read more Friendly alert staff. Small town feel in a good way (I've known a few small town POs that were very bad). Scappoose is also a good PO.

Very Friendly. Always willing to help me find the best option for shipping at the price I need.read more

The lady who works there is extremely rude. I waited in line and watched her talk rudely to two…read morepeople in front of me. Then she did the same thing with me. Even if she was correct, her manner of saying so was incredibly rude.

I wouldn't even give one star if I had the option. I was staying at my sisters and I ordered…read moresomething off Amazon and forgot to put the physical numbers of the address. I called the post office and he said bring my ID and I could pick up my package when I got there. He was so rude and under his breath he said this is bullshit. He said that the person that was receiving the package had to be there but she was at home she had just had surgery and these were her items she needed that I ordered he reluctantly gave me my package. And said to me, don't let it happen again. And forcefully threw the package on the counter .