It's hit and miss it matters who's there and what you need one time they lied to me and told them…read morethe information they had was exactly the same as HIPAA so the house I owned I lost a lease and I needed to evict somebody and although their mail went to my house and my mailbox They wouldn't simply give me the person's name and when I contacted the police of course they said if I contacted the police, they wouldn't do a damn thing well when I contacted the police it took them 10 seconds

Need updated phone number!!!! Love all the staff here!! Very friendly and helpful!!! Thanks to all…read morethe Aumsville postal workers!!!

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.

Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.

Waited in line. Says opens at 830am. Gates closed 15 minutes later. Still nobody. Others waiting…read morein cold too.

"Some things are your job and some are not" From the boss or…read moremanager. We are new to Sublimity and this is the most convenient mail store. This is not the first time my wife has had poor customer service at this location. We are preparing for a wedding so the above statement was due to numerous returns and some confusion on our part. In any case we will be traveling to the UPS store in Salem from now on.

Do you want my shipping here they are always friendly. Never…read morea problem. Attention to detail!

I can not say enough good things about this postal station. The owners are very courteous & have…read morehired & trained their staff to be equally amazing. Besides mail service they also run a sweet gift shop.

From the owner: Friendly, fast service with an updated atmosphere to take care of your USPS postal needs plus,…read morepersonal mail box rentals, fax service, black and color photocopies, notary service, shred service and a unique gift shop with authentic Coach products all in one convenient location. We accept pre-paid drop offs for FedEx and UPS free of charge! New owners since 2019, come see and experience all the new changes.

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.

Efficient, helpful, and convenient - exactly what is needed from a shipping store…read more Expect a line during the holiday gifting season, but they move it pretty quickly. They have office and packing supplies, print and copy services, Amazon return services, and secure post boxes. Rates are comparable to their competitor down the street, but in my experience, UPS usually doesn't surprise you with outlandish weight adjustments. The only downside is that they're located in a busy retail plaza with a congested parking lot.

I always get such fast and courteous service here! The lines if there are any move very quickly and…read moreI'm always greeted directly as I walk in the door ...even if the people working are helping others , I feel acknowledged .This is my UPS of choice in Oregon. Keep up the good work!

We so appreciate the professional services of Remnant Logistics. Greg and Autumn are lovely people,…read morewho deliver our mail and packages reliably and with care. They are always cheerful, friendly and competent, which makes for great relationships. We sincerely thank them for their wonderful service. Joann and Craig DeMott

From the owner: Remnant Consulting was established by Entrepreneur and CEO, Greg Romero, who identified a need for…read morebetter shipping logistics options on the Oregon Coast. Relocating from San Diego, California in 2017 he brought 20 years of specialized experience in business operations, technology and logistics. Greg and his top quality team have spent the past seven years supporting multiple US Post Office distribution centers ranging from Tillamook County to Coos County. Greg built a team and system that successfully navigated through the global COVID-19 pandemic and is now scaling out to provide critical services to local communities. We understand that delivery for your business is critical. So let us deliver for you.

I rarely have ever seen an independent depot for mail/notary and other services. Ms. Linda took…read morecare of everything we needed in a flash, for a lower rate than other businesses I had spoken to! I would choose this spot over others and as a newcomer to Salem, I can say this will likely be a frequent stop for me!

Covid Safety Warning: one employee who works out front does not wear a mask and they do not seem to…read morelimit the number of customers in the very small store front. They are extremely slow so you'll be there a while in a risky situation. While I like to support the mom and pop stores, this is unacceptable so I won't be back.