1. The Other Mail Service

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Salem, OR

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The Other Mail Service

3.3 (15 reviews)
Closed • 11:00 am - 3:00 pm

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Shipping centers

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9 years ago

These guys offer a great service and are open on the weekend! Always pleasant and polite. This is the only shipping place I go!

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Cal's Moving & Storage

Cal's Moving & Storage

(22 reviews)

Absolutely phenomenal two-man moving team! From a last minute request with customer service…read moreanswering all my questions to the team keeping me updated on their arrival time. They both kept constant communication throughout the unloading process. I value the genuine care they provided to our belongings as well rather than rushing through. Highly recommend as a first choice because they'll find a way to make it happen. These examples all told me that they too are being taken care of by their leadership and enjoy what they do. Thank you Cal's Moving!

I don't typically leave reviews for businesses, and frankly, this might've been a one-off day for…read morethe company. I hired Cal's Moving & Storage to help me move heavy boxes/snow equipment from a outside garage into a storage unit. It was very easy to connected to a sales person and get a quote scheduled. I sent in about 10 photos of the unit (which I live 45 minutes away from, and they had been made aware). They quoted me about $600 for three hours, including two guys and a box van. Great! I got a 9-9:30am window. I started working remotely around 5am to accommodate me taking 9am-1pm off of work. I got a call around 9:30 stating they had scheduled another job earlier than me, and would be at the property an hour and a half after the promised moving time. Oh well, this shouldn't take too long anyways right?? They show up around 10:45, I gave the guys a quick rundown of the fragile boxes (five boxes at most) and let them know I am going to head to the storage unit to unlock / make sure everything is good on that end. At about 11am, I get a call stating that there's bugs in an OUTSIDE GARAGE, and they might not be able to move the boxes because "they might get in the truck and affect the next customer," while I can understand their logic -- that is something that needs to be mentioned during the quoting process (AGAIN, they were aware of the outside garage unit, and were sent multiple pictures of the stuff inside). It takes about 20 minutes for them to get the green light to keep moving boxes. It takes them over 2.5 hours just to get the boxes loaded, and another 20 minutes to get to the storage unit (which was 7 minutes down the road). To no fault of this company, the storage unit management went and slapped a lock back onto the unit while I was waiting outside. However, it took the guys another 2 hours just to bring the boxes up (they had access to a huge cargo elevator and needed to move the boxes maybe 30ft from the elevator). All-in-all, this process took over 5 hours to complete, and they never got the stuff into the actual unit (WHICH ONLY TOOK ME 1.5 HOURS TO DO ON MY OWN). I'm upset about the mis-quoting and time wasted. I saw the younger guy moving around boxes on the truck for the last hour, probably unloading 4 boxes per 5 minutes. I emailed and called, and no one has gotten back to me. I would've been fine paying if I could've gotten an adult on the phone, but now I am pissed. F this company, and F whoever is running their customer serivce.

The Other Mail Service - shipping_centers - Updated October 2026

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