Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.

Waited in line. Says opens at 830am. Gates closed 15 minutes later. Still nobody. Others waiting…read morein cold too.

Thank you Kelly. On Sunday, March 29, 2026, I stopped by…read morethe store right at closing time. I was not aware they close earlier on Sunday. I was told they were closing. I explained I needed one copy made, just one copy. Kelly took the document from me & walked to a copier. She made the copy, handed it to me & I offered to pay. She said "I'm not going to charge you". She never smiled or acknowledged me, but she didn't throw me out of the store either. I've bought quite a bit of office stuff over the years including office furniture from this store. This whole transaction took maybe 5 minutes. I smiled, no return smile. Oh well, I really do appreciate the copy.

I dropped my package at this store location on April 22. The package was labeled and scheduled for…read morea pickup from US Post Office. Fifteen days later, the tracking number still has a status of waiting for a pickup. I visited the store to inquire about the location of the package. They could not locate the package. They don't know if the package was picked up from Fed Ex or US Post. The manager of the store has no record of the package being scanned for pickup. Customer service was very poor. Warning. Don't ship through this store location

This is not a fedex office rather the shipping hub that sends all the packages to go out. They have…read morelimited packing supplies but enough to get it done. Very friendly staff and knowledgeable if you have your tracking number. Don't confuse this location with fedex ground that's somewhere else.. if your box is ready to go this is a great drop off place.

Order: shipping a product back to company with QR code for return…read more Pros: the place is really clean Cons: I pull up my QR code to be scanned and then the lady acted as if she wasnt going to be able to scan the QR Code because this location only accepts certain return codes. Now Ive returned Fedex packages here before with QR codes no problem. Then, the lady asked if I had tape to package the box, I said no I did not. She proceeds to give me a lecture stating I'll let you get away with it this time but if you do this often you're going to have to pay for tape. Ma'am Im a grown adult. If you're going to tape the darn box save the unnecessary rhetoric. Sheesh! She was on one today and wasnt very pleasant.

Efficient, helpful, and convenient - exactly what is needed from a shipping store…read more Expect a line during the holiday gifting season, but they move it pretty quickly. They have office and packing supplies, print and copy services, Amazon return services, and secure post boxes. Rates are comparable to their competitor down the street, but in my experience, UPS usually doesn't surprise you with outlandish weight adjustments. The only downside is that they're located in a busy retail plaza with a congested parking lot.

I used this location to have antiques packed, insured, and shipped to an auction house. It took a…read morecouple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Military grade lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques.

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I use this store frequently for shipping and printing. The staff here have been very helpful,…read morefriendly, efficient. They answer my questions when I call ahead and my printing is ready. They loan me their hole punch so I can put items in folders. They spiral bound a book for me. Returns to Amazon, or other shipping have been a breeze. I highly recommend them!

I can not say enough good things about this postal station. The owners are very courteous & have…read morehired & trained their staff to be equally amazing. Besides mail service they also run a sweet gift shop.

From the owner: Friendly, fast service with an updated atmosphere to take care of your USPS postal needs plus,…read morepersonal mail box rentals, fax service, black and color photocopies, notary service, shred service and a unique gift shop with authentic Coach products all in one convenient location. We accept pre-paid drop offs for FedEx and UPS free of charge! New owners since 2019, come see and experience all the new changes.

I am convinced Satan himself dropped these two women who work in…read morethis place off from hell. I have never encountered such wickedly evil energy in my life. These 2 old women must have had horrible lives to be so rude, forceful and mean. I read the horrible reviews on google before I went there so I purposely went in with a smile and friendly upbeat demeanor and I walked out cursing like a sailor. I went in to drop off a pkg that had a pre-paid label. All Satans daughter had to do was take the bag throw it in the bin and keep it moving but Noooo! she asks, are there any explosives or whatever they ask and I said no. Then she says you have this in the wrong bag. I'm like wth (in my head). It was a priority bag. She goes its not a priority label. I point to the label which said priority as well. She continues to go on and on about they may charge more to the receiver. At this point her side kick is looking like she is ready to jump in at any minute. I tell them its a return and that's the return label they gave me. She asks, where is the bag it came in? I'm like that's the same bag it was mailed to me in. Then she says nothing else takes it and walks away. I turn to walk away and hear one of them go Hmph! I should have turned around and said, Satan! I rebuke you in Jesus name! These are just mean, evil women, hell bent on destroying your day. Don't let them! Stay the hell away from this place. I don't know if they own this place or if its affiliated with the USPS but I will find out and file a complaint with them as well. These demons should not be able to work with the public.

Here's my take on this place: the old ladies are so grumpy because they have to deal with such a…read morediverse customer base. Salem wasn't always as multi-cultural as it is now. Granted, there's a language barrier. However. I am white as rice and every old lady in there, especially the one with white curly hair, is incredibly rude to me. The old one with her eyebrows painted on is slightly less rude, and the younger, bigger version of her is the least rude of the 3. They're not even a real post office. They charge the most they can to provide services that the USPS provides for free (like giving you a receipt for delivery confirmation) and those old gals make it look like 1989 in there. No technology, nothing. There's handwritten signs everywhere, like, hey stand here and read all this stuff, and we're gonna treat you like an idiot if you don't read them all. Maybe it's time to close up shop and knit, or continue dying. They do provide free USPS Priority Mail boxes to mail (that really should be next door) and 'ol white hairs yelled at me one day for grabbing 2 of them. I held them up and showed her they were the free ones, I'm not trying to shove them down my pants like some hooligan. But if she crept up on me I'd knock her the eff out. By the way, Great Grandma, nobody wants to buy your old puzzles, sweaters, 500% markup Juicy Fruit, or paintings. Jesus H. Christ. You need to make it all about mail or nothing. Or retire! The options are ENDLESS!

I needed to ship a bunch of samples and get them to CA quickly. The shop was busy and Sheri was…read moreworking alone. I expected to wait a while. But this was not the case. Sheri was efficient, friendly, knowledgeable, and cared about the customers. I was beyond impressed. I hope FedEx pays her well and if not, I recommend any business owner to recruit her! Sheri, thanks for the amazing job. You made my day.

Lady at counter was rude to another customer who was there getting service from another employee…read more The lady helping me literally said " crazy how I actually know how to do my job and someone thinks they know more"

I had a very pleasant interaction today with the young man at QSNP, He was very quick polite and…read morevery thorough, I'm definitely going back there for all my shipping and printing needs they also have a great selection of quality Gardening Supplies perfect for Mothers Day

DO NOT DO BUSINESS HERE! They are screwing over their customers!…read more We've been box holders there since the business opened in 2014 and today we got notice that the business will close the doors "for good on December 20, 2025.  It is not even possible to change your address in less than 30 days, magazine subscriptions (yes, we still have those) require 60 days.  If you ship something here you will NOT be able to count on them to track it or deal with claims! When I inquired about what would happen to the mail, I was told by Zaid Santiago, one of the owners and the person usually on site, that the mail would be returned to sender.  So, that screws us for Christmas deliveries and such - I have no doubt that all of our deliveries after mid-December will be lost. Finally, I asked Mr. Santiago what happens to the annual box fee we paid through July 31, 2026, and he robotically quoted "paragraph 10 of our contract" and informed me that there will be no refund. Rip Off City!