I needed some invitations done quickly. I debated ordering them off of Canva (where I created…read morethem), but fast shipping would cost more than the invitations themselves. I'd never gotten printing jobs done anywhere besides Officemax. I used to work at Officemax and was familiar with the quality and decided to look around the Salem area. I saw the Ink Spot had great reviews and sent an inquiry through their website. Heather got back to me within an hour or so of inquiring. She was super helpful and got them done the next day. I also asked about getting rounded corners done. She gave me some options that were out of my budget and then offered to do the rounding for a much cheaper price after doing a sample. Great experience and would recommend!

Very professional and they assist in design. Fast turn around time which I really appreciated…read moresince I was behind in getting invitations out!

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.

I'm so happy to see this place still up and running after so many decades! The store is beautifully…read morekept and organized. Quick friendly service. Sweet gifts and stationary.

This business has always been kind to my family. They don't…read morealways have the things I am looking for but it doesn't stop me from going back!! I like that they have a giant corkboard in the back to share other businesses' information. If you're looking for souvenirs, this is one of the places to go!

Ken was wonderful, understood what I wanted and delivered a beautiful product in a short timeframe…read more I was very pleased by the funeral cards; I made a few suggestions but his final design was better than expected, it was lovely and made me happy in a sad situation. Thank you again.

This team is amazing ! Excellent quality - personalized service. I've been working with them for…read moreover a year. Always on time and professional. Printouts are high quality. I had a last minute order and they came through brilliantly!

They took the package and passed it along in a friendly and courteous manner. Package arrived as…read moreexpected.

Toni is amazing and so helpful! Great customer service and a friendly face as always (:read more

Incredible customer service and very high quality prints! I am an artist and illustrator and need…read moremy prints to be perfect, and I was able to receive what I wanted. Definitely will be going back for my future printing needs

Lindsey was extremely helpful in helping my granddaughter complete her wedding invitations not…read moreonce, but twice (after they were stolen along with her car) and did so under a time crunch. We appreciated her willingness to do the job twice in a short timeframe. And they were beautiful! I highly recommend them.

I brought a small-but-tricky large paperback book rebinding order to PN. Mike looked it over, took…read morenotes from my answers to his questions, and set to work. The book was so thick that we agreed to make it a two-volume set. His finished product was perfect! The more I checked the attention to detail and some "over and above" options he chose, the more I'm glad I went there. Fast - but not rushed - service, at a very reasonable price.

Very nice people. Will correct your mistakes if needed. Very professional and always on time!read more

Thank you for your service. I appreciate the care and attention to processing my returns. Keep up…read morethe good work. Too often people complain and don't see the good. I know this store is smaller than most in Salem and I appreciate all you do.

Waited in line. Says opens at 830am. Gates closed 15 minutes later. Still nobody. Others waiting…read morein cold too.

They have amazing customer service! There is always enough staff to help you! They are very…read moregracious when you have made a mistake on your amazon return!

I used the 4676 Commercial St SE, Salem location to have antiques packed, insured, and shipped to…read morean auction house by them. It took a couple months after shipment for the items to be inspected by the auction house and then listed for bids. When I saw the auction photos, a WWII Navy battle lantern with one crack across the corner of a thick glass lens had arrived with that same lens shattered. When the auction house was notified that this was not the condition the item was sent in, the auction house said that overall the shipment wasn't packed well and avoid this location. As a lessor valued item in the lot, an insurance claim so long after sending wasn't worth the effort, and the remaining items were intact. The service here has always been friendly and prompt, and I will continue to use this shop. Not when shipping antiques... I tried to respond to the owner by email, to give greater details in writing and provide photos, but apparently their email address is not routinely monitored, and no response after a week. Note that the UPS Pack and Ship Guarantee says if your item "is damaged or lost in transit, you'll be reimbursed*." Because of that sneaky asterisk though, I wouldn't count on it. Restrictions apply. Participating locations only. No mention of it.