Aubrey is an absolute gem of an employee! I eat at the Tapo location quite often and she always greets me with a smile. She and the staff are very attentive and quick to serve. read more

Omg. The food at this location was the best and freshest that we've had from an Urbane Cafe. We got the So Cal. Everything was so fresh...the bread, the chicken, avacado, greens.. and our sandwiches were loaded with ingredients. Usually I taste more bread than anything else but that wasn't the case here. It was THE most delicious sandwich and the salads were also super fresh. The two girls working the front were so sweet and nice and the chef/cook did an amazing job (wish I would've gotten their names but it was the Friday afternoon staff!) My son even got another sandwich after finishing his first lol. This location is definitely our new regular spot. Definitely recommend. read more

I've been here for a while now and the most part they do a good job. The only issue i have is sometimes they seem to be understaffed. I will share an example with you. I entered into the location and was no cashier in the front. She was at the end of the counter expediting the food out to the guests that were seated. She saw that there was a line forming and began to come to the front to take the guests that were waiting in line. Very critical to keep employee's position at all times and very important to keep your location staff at peak hours though out the day or an at evening time. This has happened a few times and unfortunately it happens when I come in. Go figure. One of My favorites sandwiches is the BBQ Tri-Tip sandwich, the only thing is I would like is if the bread could be heated up or to complete the sandwich. Instead of the Bread kept at room temperature. just a thought. For the most part the location is kept clean, good job on this! read more

Avoid Urbane Cafe if you have celiac or can't have gluten. I used the Nima sensor and my GF food tested positive for gluten. I informed the staff about my gluten restriction, I was told they change gloves, use a clean area and separate oven. When I told the cashier my food tested positive for gluten she got extremely defensive and started saying they can't guarantee the food is GF, didn't even apologize or offer to make me something else. I asked for a refund... she then told what appeared to be the manager to assist her with the refund, the manager didn't even make eye contact with me or offer an apology either. I got a refund and asked to buy a bag of chips which she happily charged me for. It was very poorly handled, customer service was very bad AND I almost consumed gluten. read more

Urbane Cafe - Gluten found in food - Sandwiches Near Me - Simi Valley, California

First time in the new urban cafe confusing for an old lady like me. You can order at a kiosk when you come. A server helped my sister and I. Then once we finished to put is order it was credit card only. We were going to pay with cash. My sister will pay with a credit card. Cash only. No problem go to cash register and order and you can pay cash. Loved freshly baked focaccia bread right there. We had a roasted chicken sandwich and spring salad. DELICIOUS !! I never eat my woke meal. I did this time. I cleaned my plate. The price was very reasonable. We will definitely be back. read more

Sooo good! Bbq chicken sandwich off charts good! Love the salad, it's so refreshing! Their fountain drinks are unique and delicious! I will be back! read more

One of the few places where you can get truly healthy food. I usually take out the rice and replace it with more vegetables. Everything I've tried is delicious. Service is great. Usually get my food to go. Not a lot of seating in the restaurant. read more

I came here for the first time today during my lunch break. Immediately greeted by everyone when I walked in. I did order on the kiosk so I didn't really interact with anyone but like I said I was immediately greeted by multiple people when I walked in. The salmon bowl was sooo good! Wait time was very minimal. Maybe like 10 minutes! The outdoor seating area was clean and honestly such a nice spot to take your lunch break! read more

Urbane Cafe - Salmon Bowl - Sandwiches Near Me - Simi Valley, California

Just tried Urban Café's new fishbowl and I'm obsessed. The fish is so fresh and flavorful, not fishy at all and that dill white dressing is chef's kiss. Everything works so well together. I added tomatoes and cucumbers and it was perfect. Urban Café, please keep this one forever. read more

Urbane Cafe - Perfection! - Sandwiches Near Me - Simi Valley, California

I went back to give them another chance, and I'm glad I did! The employees were so nice and helped me choose what to try, and the tables were clean. For $20, I got the Pesto & Sun-dried tomato sandwich, with a side salad, and a tomato bisque with focaccia. It was very filling that I'm able to get 2 meals out of it! I'll be coming back. :) read more

Urbane Cafe - Sandwiches Near Me - Simi Valley, California

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First time at Urban cafe n i was welcomed with a hello n welcome as I walked in, place was spotless and decor was nice Employee who took my order was Awesome n so nice n helpful ordering and I wanted to try the amazing looking cookies and he only charged me for 1 and gave me 2 of my choice Got food home and it was all Delicious and tasted fresh n tri tip was delicious n sandwich was perfectDefinetly will be going back as everything was Awesome, thanks for cookie bro n your helpfulness with all!!!!! read more

I really enjoy this place, been to different ones and never had a bad experience. Food is so fresh and delicious

I came here for the first time and left happy. The salad that I ordered was fresh and did the job. The staff was decent and the restaurant was clean. Can't really ask for more these days. read more

The food is healthy and tastes great, The service is quick and digital and the location is clean - great spot.

I ordered from Urbane thru Uber Eats. The receipt says my name, so the driver picked up the correct order. But everything inside was wrong - so the restaurant packed it incorrectly. When I called the restaurant, they blamed the Uber driver, saying he picked up the wrong order. I spoke to the manager who would not help in any way and was again blaming the driver. I asked them to remake it and have it delivered and they couldn't do that. Good food but terrible customer service. This was the restaurants fault - not Uber Eats. read more

The food here is AMAZING, I tried it once and keep going back. I got the ahi tuna salad and it was great. Pricing is great also! Shout out to Elvia! She was super sweet and funny and provided great service and got my food out quickly! Recommend to everyone! :) read more

Great service from this location everybody is very nice and friendly and very helpful. I highly recommend this location big shout out to Felipe who helped me out when the self order kiosk wasn't working. He was very friendly and kind and helped me out without even having to ask him. read more

We stopped by Urbane Cafe - Tapo Canyon to grab lunch to go and had such a great experience. The food was amazing. super fresh, flavorful, and packaged really well for takeout. Elvia helped us out and she was so friendly and helpful from the moment we walked in. She made the whole process quick and easy and had such a positive attitude. Even though we were just picking up food to go, the service still felt warm and welcoming. Definitely recommend this location if you're looking for a good lunch spot. We'll for sure be back! read more

literally so nice and fast I would definitely come back! the food amazing and the place was so chill and calm thank you Elvia for the awesome service read more

Ordered online then either they didn't make my order or someone took it and the lady helping could not care less she said oh we have to make it again and had a nasty apathetic attitude about it. This location is right by my house but the service is very poor and if they don't get some good people in I won't be giving them my business. I had to wait an additional 20 min to what I had already waited after placing my order. Ridiculous!! Had they had a better attitude I would have understood. read more

Amazing experience! Elvia was so sweet and answered all my questions! Thank you Elvia! 10/10

Unique, delicious and healthy Mediterranean bowls. Love them! And the focaccia bread is lovely.

So helpful and chatty! Elvia helped us out and she provided such great service, super fast and friendly!

First time at this new location. Excellent food- fresh and delicious. Bread is awesome on sandwiches. Staff is friendly and helpful. So glad they opened I live 1/2 mile from here! Clean tables and floor. All in all definitely worth your time and $$ to eat here!! read more

Sandwiches are delicious and salads are refreshing. Recommend to those looking for a healthy meal.

Just had my second meal here and it was just as good as my first visit. Ordering on a touch screen is pretty easy, and both visits someone checked to make sure I didn't need any help. The staff have been very friendly and attentive, great service. The restaurant is clean. The food is delicious. I highly recommend the salmon bowl. Great choices for the whole family. This is a great addition to the Tapo shopping center. read more

My wife and I came in tonight 11/26/25, 31 minutes after paying our food came out and almost forgot we were the only guests when we walked in. Might not last sorry folks food was delicious though. Maybe take out only read more

Came at 7:30, Friday 12/5. Restaurant was not too busy but I still waited 30 Minutes for 1 sandwich... The cashier did not inform me of the long wait so I was just sitting there wondering where my food was. I was also very unhappy because they were out of tomato soup, so I opted for a cup of the baja soup instead of the side salad... $5 upcharge bringing the total to 20$ for a sandwich and a cup of soup. I took off the cup of soup because of the price and paid 14$ for one sandwich, no sides or anything.Nothing was offered to me for waiting a half hour either. While I was waiting customers were returning with there order and saying items were missing, making the wait even longer. I am extremely dissatisfied and I won't return here until they get it together. Also not an affordable food option in this economy read more

I tried the Asian salad for the first time. Yummy!! did the Japanese dressing and it came with the best warm bread I've ever had as a side. I will definitely be back so glad they're here!! read more