Great selection of gently used clothes, shoes, etc. friendly staff, I love this place!

I ALWAYS love shopping at this location. The staff is welcoming and friendly. This store keeps up on trends and always takes 60-70% of my stuff when I sell. I like to get the store credit because then I feel like I can stop in when ever I want and update my look. I feel like their selection of styles is current with the season and totally in my price range. Get on their mailing list so you can be notified when they have sales, and strike while the iron is hot because the deals won't last! I hope this location continues to be part of my community. Thanks!!! read more

The store seemed fairly organized and the prices were mostly decent. There were a few items that seemed close to retail even though they were used. I got some great Albion Fit leggings for a great deal though. The staff was fairly friendly although they didn't accept the clothes I brought to sell (which were mostly Banana and American Eagle and in good condition). They did still give me a 10% off discount though. read more

Great clothes for a great price! I went here yesterday and got a stunning summer dress! The employees are always so friendly.

If I could give negative starts I would. I went in with a bin full of high end/designer items, VERY MUCH still "in style" some with tags still on them. I came back 3.5 hours later and was told that my items "were not in style". I looked into the bin, they were still folded in the exact same order as before. They didn't even look. Plus... the employees in there aren't exactly "fashionistas". Terrible. read more

I had never been to an Uptown Cheapskate before. Reminded me of a Plato's but slightly more high end. I wanted to comment on how friendly the staff was when I came in (I only came in to shop, not sell). One of the girls walked me over to what I was looking for. Another one asked me if there was anything she could help me find... Anyways, I ended up finding what I needed for a fraction of the full price. I mean, this is why we shop second hand, right? I'll come back in a couple weeks to see if they have any new merchandise. read more

Went shopping here today, Tried to look around for a bit, there was some terrible music playing and it was so loud it was hard to ignore, so I left. Plus nobody greeted me or even acted like they gave two S**t's that someone was shopping. They all just gossiped behind the counter the whole time. read more

I've been to this location now several times. Perhaps if you follow my review journey you'll remember the humdinger review I left for the downtown location. It was bad. I wouldn't go back into that store for less then $10,000. I assumed for a while that all the locations would be similar. However, not all are created equally. I was greeted, I found handfuls of things to try, I was ushered to a fitting room, complimented on my choices and checked out efficiently after making my final selections. Done and done. And I didn't once feel out of place or not cool enough to be shopping there. I was surprised that they had a fairly decent selection of Large tops, many thrift places don't purchase anything that's bigger then a medium. So I'm very happy for that - I have a DDD chest people, even at my slimmest I can't stuff these bad boys into a medium. Avoid downtown at all costs and try this location! read more

Went in for the first time today. The staff were so friendly and helpful. I found a great bag for my overnighter!!

Not one classy piece of clothing in this place. Second time I've been here. I thought it might be because they just don't get people bringing good stuff in so I brought in 4 bags of hardly used Nordstrom and Anthropologie clothes, some Aldo shoes and 3 pair of Linea Paolo shoes. I also had some Buffalo men's shirts. My husband works for Nordstrom and since I've had a baby I had to get rid of a lot of great clothes. They didn't want any of it. I shopped around and all they had were clothes that looked like they were rejected from the Goodwill. I've actually been to the Goodwill down the street looking for a vase and I saw way better stuff there. Won't be going back. read more

Love this place! Even though I don't make it in more than twice a month I always manage to find a few things whenever I do stop in. This store is awesome when you want stylish but great quality items for a cheap price. read more

I used to love shopping here, but the clothing quality and customer service has seriously decreased! I think there was a change in management? Nick was the manager I used to love! All the buys were quality, the employees were happy and outgoing, and I always got a good exchange when going there. Over the course of he last several months, I have been heading into other UC to buy my clothing due to them having more high-end items that this one in Murray used to. Also, I sold there today (only one person in front of me) and it took and hour and 15 minutes! They make you STAY in the store. Nope nope nope. I want to drop my clothing off and come back. read more

Love the variety of colors and sizes here. I was able to get a lot of casual tops and jeans and but a few nice tops for work as well. The prices were decent. If I could change one thing it should be that they let you take more items in the dressing room read more

Had a poor experience selling here. Left my clothes to be sorted through and came back an hour later - they 'hadn't got to it' 'because things got crazy.' In their defense, they did let me know that they give priority to people who stayed in the store rather those who left the premises while sorting. However, once I let them know I was back in the store I waited another hour although they told me it would be 25 minutes. It seems like the store was understaffed and those who were there were working on other things besides customer service. read more

Look elsewhere to sell your items. I took a very large tote full of items, probably worth over $200, into the store on June 13. I told the young girl who took my items that I did not want her to take the tote that all of the items were in, it was an important tote and wasn't for sale. She said no problem. She told me I could wait in the store for them to go through my things, or I would get a courtesy call letting me know when my items were ready to pick up. Three days went by and I never got a call, so I rang them to ask if my things were ready. They said yes, come in anytime and pick up your remaining items - they apologized saying that the girl working that day forgot to call me. I told them I wouldn't be able to pick up the items for another couple of days and she said she would make note of it and that is fine, she said "come in anytime". I went in to pick up my $17 and my remaining items to find that everything has been donated and I was never notified...Never received a phone call or an email. When I was clearly upset, all the employees could tell me was that it was their policy that if customers don't pick up their items within 3 days they would be donated, and told me to go to the Savers down the road and see if I could find my items. It would be understandable to have this happen if I had clearly understood their "policies" but they were never explained to me by the girl working on June 13. This company really needs to work on training their employees to clearly explain policies when other people's belongings are at stake, and to work on customer service. Yes, I'm aware I took the items there to sell because I didn't want them anymore. What I'm more upset about is how this company handled everything. From every situation there can be something gained... I guess this time it's a whopping $17 and a lesson learned to never bring items here again. read more

They have some awesome stuff and at a good price, lots of bang for my buck! I came in trading some clothes as I was wanting some new pieces for my closet. I looked online and read what types of things they buy- styles, brands, prints, etc. Sadly, when I brought in some clothes, they only took my stuff from places like Forever 21and H&M; they left my Banana Republic, Diesel, Express, Mavi, J Crew and other brands and items that met their requests. Not a big deal, but thought it odd. The prices they pay isn't too great, but for trade in on top of their low prices makes it a deal! The staff was nice, the wait time was ridiculous, like 2 hours though. Since the store has a lot in it, you can actually spend that amount of time in there. The bummer part was they didn't have any badass or cute shoes in my size. Better luck next time! read more

Girl acted like I was putting her out by asking for a dressing room. Some cool clothes though. Staff needs to lighten up. You work at a thrift store people! read more

Every thrift shop type clothing store I've been to has never impressed me until I came here. The store is very big, organized, clean and the staff is great! Not to mention, the prices are amazing!! read more

I have never bought anything at a second hand store before, but they have a great selection on clothes here. I like coming here to find additions to my wardrobe. Just sometimes you'll find an item that needs a little fixing or is a little too worn. That's why 4 stars... read more

Great place, a huge variety of clothing, both for men and women. The quality of clothes is great, lots of reputable brands, at pretty decent prices. I came in to sell some clothes, they were very friendly and helpful, made the process easy and painless. I was able to get some great stuff with store credit and am happy with the transaction. read more

This store has an excellent selection of lightly used and in style clothes. I completely remade my wardrobe for a ridiculously low price! Way awesome place. read more

This store has the best customer service. I just Facebook messaged the Facebook page Uptown Cheapskate-Murray and sent them a Pinterest picture of a certain skirt asking if they had one like it and sure enough they sent me a picture of the same skirt in their store that I was looking for and they're holding it for me to pick up tonight. I love Uptown because I can get cash on the spot or get really good deals on great clothes. I don't shop anywhere else now! read more

I had a very positive experience at this Murray location. I have been to other Uptown Cheapskate locations in the SLC area and have had negative experiences, not so with the Murray location. They were efficient, honest, and friendly. It's more of a drive for me to get there, but totally worth it for the quality customer service I receive. read more

This place is terrible. Do not leave anything with them while they "decide" how much your things are worth. When you return, your clothes will already be gone. read more

I always can find something I love here and I don't need to look at the price tags to decide which I can afford. I'm already pleasantly surprised to find such great pieces for the price! read more

This store has been my go-to for about a year now. They always have something that I like and fits well for a great price. They are also very friendly and will help you get the style you want. Not even the other Uptown locations can beat these guys. read more

Great selection and an awesome staff! The store is organized and clean and I found some awesome Steve Madden boots that I wear almost every day. I also snagged a Michael kors purse for $70. read more

Brought in 2 trash bags of clothing I usually just take to the D.I. to the Sugar House location, and got a bad bitchy attitude and an offer of 12.00. The same day took my bags to this location same stuff and all and made 62.00. The Murray location knows what brands are and what to pay out for them. Love this store love the energy, the passionate employees to help me find great items like MICHAEL KORS watch I bought. If you have good items take them here. I work at the rack in Sugar House and will drive 20 extra minutes to get treated right and paid out a real quote over being insulted twice at the Sugar House Location. read more

I've never tried selling clothes before but I thought I would give it a shot. I came in with a lot of good stuff, like 2 brand new dresses with tags, never used Sperrys, leather boots, a JCrew sweater, etc. It took 20 minutes to decide how much they would give me for the items I brought (but I wasn't allowed to give input) and then they called me up and said they would offer me $75 for 16 items. It was a good chunk of money but still wasn't what I was expecting. I guess that's just what they can offer. However I was impressed with the cleanliness of the store and the organization of the clothes. Color-coded, item sorted, and it didn't make me feel overloaded (lol). I would probably come back here if I didn't sell big ticket brand name items, just stuff like from Forever 21 and such. Not too bad for a first experience though, I would say :) read more

great service but super frustrating that they can ask you to wait IN STORE for over 40 minutes but they can't spring for more than one seat. Add a couch or a few chairs around the place for people that are waiting.. commodity is part of customer service as well. read more

It's very upsetting to see such a great concept executed so poorly. The store has some great items but some terrible employees. They treat you as if it's a burden to help you, which makes you want to take your purchases/selling clothes to another location. Wouldn't recommend. read more

The last time I was there the manager was so nice and he was very welcoming but I literally feel like I had one of the worst experiences today. He wasn't there but some other associates were. First of all I wasn't greeted and there was two people ahead of me and I stood there with my heavy bag. Literally all the associates did was just stare at me and then ignore me. A, "Hey you should check in, leave the bag here" or even "give us a moment" would be nice. After 5 whole minutes of standing there another customer just cuts in front of me and then decides to sign in on the computer thing. None of the associates said anything and went ahead and just took her stuff first without even telling me a thing. Not even acknowledging the fact I've been waiting there. After 40 minutes of waiting for them to go through my stuff, they decided to buy nothing and said "we couldn't style anything in there so yeah we'll put those back". I understand they buy based on trends but even if they would've picked at least one thing out of that bag (which I had branded and stylish things) I would've felt like my 40 minutes wasn't wasted. Considering some of the things they already had in store that were seriously not appealing to the eye, I was shocked that they didn't even grab a thing from my bag. I've sold here so many times and this has yet to be the first experience where they picked nothing. Once I got to the cash wrap to check out my stuff the associate genuinely seemed like she had a bad day or something because she could've at least asked me if I wanted a bag instead of just sliding the clothes towards me and walking off to task. Definitely not visiting this location anymore and could say service at the other locations are much more accommodating to customers. I've worked in retail all my life and understand how it works and have yet to write a bad review about an experience but this has got to be the first! read more

I love Uptown Cheapskate! However I haven't had great experiences at this specific location. I usually feel like I am putting the employees out and I had a not so pleasant girl who gave my items back that they didn't buy. My shoes were randomly sitting on some counter and I asked if they were mine and she answered rudely uh yeah.. and shoved them towards me. When I inquired as to why some items hadn't been bought she rather irritatedly answered she wasn't the one who went through my items and walked off. REAL GEM. read more

I would not recommend selling here. I brought in 4 bags of clothes, they offered me $30 which isn't the issue. Told me I could come back to pick it up whenever. When I came back a week later they then informed me I had to pick the cash up that day. And no longer could get my cash. Awful service. Awful business and tacky clothes. Practically stole 4 bags of nice clothes from me. read more

Such a horrible experience!!! I took in 3 pairs of ankle boots that are totally in style right now and have never been worn and a pair of rock Revival jeans in great condition and they offered me less than what I bought 1 pair of shoes at. Shoes that have never been worn before!!! Never sell here!! Worst place ever read more

Great selection of lulu lemon, made well and free people. Customer service is awesome and always walk in to employees happy to help!! Drive all the way from park city just to come here. Highly recommend it read more

Absolutely amazing experiences shopping and selling here. All the products are very reasonably priced and in good condition. There is a wide variety of brands and styles of clothing, but it is all very current and I am always able to find what I'm looking for. The employees are very helpful and friendly and they go out of their way to help you find exactly what you are looking for. Many of them are very knowledgeable about the products which makes shopping much easier. When selling here, the employees are very good at pricing and will explain to you why they cannot take certain items or why they are paying out a certain amount for your items to ensure that you understand the process and don't feel like you are getting cheated. Overall, amazing staff, great clothes, cute environment, and lovely store! read more

Nice staff, clean store, I am a bigger woman and wish they had more size 10/11 shoes as well as size 14/16 clothes. This is a good store for my daughter, but not me. If there were a second hand store with plus size clothing I would be all over it!!!!! read more

I brought many cloths to here. And they said "You have to wait 1 hour" so I waited 1 hour. And After 1 hour they said "There is no we are looking for style." And they appolized me. I wasted my time and car oil price. read more

This location has a great selection of clothes, however I have found that some of them are definitely overpriced. For example, I have found several t-shirts from H&M, Forever 21, Old Navy, and other "fast fashion" brands that usually sell their items for cheap brand new. UC sells these for about 9.99 used, which I find a bit silly. This location has bought a good chunk of clothing from me. The first time I came, I brought some more "fast fashion" type items, which they bought several of. I want to say they bought 13 items from me and it added up to about $40ish. I went in later and sold some newer, name brand (Aritzia, Everlane, Frew People) items (some with tags still attached) and they bought 10 items for $30. That just didn't add up to me. You would think I would have gotten significantly more of an offer for these top notch brands, so I was definitely disappointed. I'm moving though and have to get rid of my clothes so I took what I could get. I get that they still have to make money, but there should be some consistency when it comes to buying inventory. Again, it's a great store, I love shopping here, just think they could use some uniformity. read more