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UPS Customer Center

1.6 (51 reviews)
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Services - UPS Customer Center

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Went to Atlantic ave to ask about lost package, the girl at customer service was horrible. I was in,out in 2min. Aren't they supposed to give good Customer service? What has this world come to,how do you Lose a 78lb box

Absolutely horrible customer service. Did not follow delivery instructions and when asked where package was delivered, they would not help me find it and said I had to file an investigation myself. My package said DO NOT CRUSH when finally received, my package was crushed. Did not help solve my issue, told me exactly what I had been told multiple times which was incorrect.

Matt H.

Dear UPS: I'm sorry your driver is a lazy piece of shit. I'm sorry that your customer service blows dog balls. I'm sorry that you've gotten so big that you now think that your customers exist for your convenience. That having been said, when your "account specialist" says to be at a customer "service" center on a Saturday...driving with my own gas...on my own time, I expect the package and not excuses and attitude.

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Photo of Michael L.
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1 year ago

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Photo of Max G.
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11 months ago

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2 years ago

The attention to customer service was outstanding. They were able to locate our package and have us on our way in short order.

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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Photo of N. H.
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2 years ago

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3 years ago

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4 years ago

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Photo of Holly K.
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9 years ago

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7 years ago

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Photo of Ken D.
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5 years ago

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5 years ago

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Photo of Matt H.
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12 years ago

Helpful 9
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12 years ago

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8 years ago

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Photo of J D.
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8 years ago

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8 years ago

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3 years ago

Because I've been shipping with them for over 10 years and never had an actual issue. Reliable and efficient everytime I've dealt with them.

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5 years ago

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7 years ago

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Photo of Staci T.
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4 years ago

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Photo of Chris K.
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8 years ago

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7 years ago

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7 years ago

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8 years ago

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5 years ago

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Photo of J H.
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7 years ago

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Photo of Rachel M.
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9 years ago

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7 years ago

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10 years ago

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Photo of Joshua S.
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11 years ago

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8 years ago

Very disappointed. Misplaced packages- unprofessional. In need of training on good customer service. This explains why ratings are so low.

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8 years ago

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10 years ago

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10 years ago

I've visited this location on several occasions. Customer service has always been superior to me. The answering line is very accommodating.

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7 years ago

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10 years ago

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8 years ago

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Review Highlights - UPS Customer Center

The sender didn't put my unit number on the package so when it arrived at my building the driver had no idea where it should be delivered.

Mentioned in 2 reviews

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

3.5
(16 reviews)

Thank you Ronnie for saving the day and for staying over a few minutes after you were scheduled to…read moreget off to make sure I had my labels done and you took me last minute. And thank you for having a great positive attitude about it knowing I had to fly out the next morning. Your location helped me many years ago when I was working on my dad's obituary so to know your location customer service still is supreme is amazing.

I chose this location because it was convenient to my home. And I needed to get some things printed…read morefor a campaign that I am on for Bumble! I submitted the order online because I was unsure if I would be able to wait for it to be printed had I walked in. The instructions for online were way to follow. I ended up needing to call because I wanted to be sure that the paper was nice quality paper and not standard paper! And I wanted to change the size. When I called I instantly spoke with a girl and she couldn't really help me so she put me on hold. A guy came back to phone and informed me that he had already printed the items because I had paid for them but encouraged me to come because he could solve the issue a little better so I did. When I arrived there were only a few people in the store and I was immediately greeted. A guy named Joe checked me out but I realized that the guy I spoke with named was Darius. Each of them were very helpful and accommodating. I ended up keeping everything the same and walked out a satisfied customer. The parking lot was very and the store was well kept! The employees were nice and easy to speak with! I would definitely recommend this store to anyone who is looking to print things. But make sure that you fully understand what you are printing online! Lol!

UPS Customer Center - shipping_centers - Updated July 2026

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