The food is great but the unfriendly staff isn't worth it. Sometimes I forget how awful they are and venture back in. Then I'm always reminded instantly of why I don't like the Upper Crust. Employees behave as though your presence is inconveniencing them. Never a smile, a thank you, nothing. Not just one person working, every person behind the counter is seemingly miserable and hating life/customers. Like I said, the food is great, wonderful even, but I won't return again because of the staff. read more

I dropped by for a few goodies while staying in Chico for a workshop. I read the reviews, then decided to try it myself. Everything looks and tastes great! I will give a special shout-out for the frosted SnickerDoodle. Oh man, was it good! I had to go back the next day after my workshop, but alas, they sold the last one just before I got there. Waaa! They make a lot of things good, so I definitely recommend this fine place for dessert, sandwiches, and drinks. It's a block from the University, too. Go for it! read more

What happened? I was in Friday 4/19/2019 had great pastries so went back Saturday the 20th and boy what a surprise tha pasteries were hard and did not great like the day before. This was after the Diners, Drive Inns and Dives show was on Friday. Are they so busy now and give old pastries? Today I would not recommend read more

Really great sandwich and friendly staff, but the cookies were dry and so-so - which was surprising for a bakery. Good location near downtown. Would try again, but skip the baked goods. read more

The layout of this place is a little odd - but eventually common sense sets in and you see the line forming in front of a pastry/cake display case. Everything looked Delicious and bad for you. My sister and I decided to split a sandwich. We ordered the Upper Crust Grilled Cheese with a side of fruit and broccoli slaw. The sandwich arrived and we were happy to have split one. It looked huge! There was turkey on it - we didn't see that on the menu but thought we over looked it. It was a good sandwich but a little too much rosemary in the aioli for my liking. The broccoli slaw was fresh and crisp and the fruit was melon-less so I LOVED it!. The price was a little high ($15 including two bottled waters) BUT it was fresh and a large portion. (Later after looking at the menu I noticed that you can order it with turkey for an extra charge.) read more

Went for lunch. Counter service is blah ok. They could've a little more excited.. sandwich really good. Fruit yummy

Never really got the charm appeal of this place. It's okay, but that's it. Quick thoughts: 1. Prices - a bit for what you get...I got an iced cookie last week...it was dry, not much icing, and not particularly big. Go to the Cookie Shoppe on Mangrove for a much better cookie and better price! 2. Atmosphere - The previous yelper was right--tables are always dirty. 3. Attitude - The employees are usually nice...it's the owners who are always annoyed when they have to wait on you. 4. Cakes - they're okay, too. Nothing beats a Mim's cake--they are way way better at Mim's. 5. Charging me to use my credit card - come on, guys! I won't frequent a place if they do that. (last week was an exception because I had a group meeting there and I had a couple of ones.) read more

Upper Crust did our wedding cake in 2010. It's taken me forever to write this review, but I can say that the cake is as good now as it was then. How do I know? Because almost every time we go from the Bay Area to Chester, we detour through Chico JUST so we can stop and pick up a cake. We were married in Chester, a ninety+ minute drive from Chico. They delivered and set it up the Grand Marnier and Lemon tiered cake. People still talk about how good it was. read more

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If baked goods is something you seek, You do not have to look very far. They have cakes and breads and soups and sweets, But their service is not up to par. read more

Searched for somewhere to get a French or Dutch apple pie and this place came up. Haven't tried the pie yet, but the vanilla macaron was the best I've had. Can't wait to get home air have some pie with ice cream on top. read more

Our (my partner and I) favorite place ever! I love all of their patrie and drink options. I'm a sucker for the Oregon chi and un petit macron bien sûr! He's a sucker for the quiche Florentine and freshly squeezed OJ we're regulars now :) read more

I love this place. I love their black bean chili the most. It's amazing! I really wish they made it year round. Also their cold Thai salad and deviled eggs are perfect for a snack or lunch. It's so hard to pass up on their delicious baked goods as well. You can't go wrong with anything you get. My personal favorite it the orange cookie with dark chocolate with a cappuccino or latte. read more

My favorite place to stop for a quick breakfast on my way to work! I love their Quiche and fresh squeezed orange juice! Their lunch options are great too, and if you're on a diet...cover your eyes! Their sweet treats are eye catching and mouth watering. So far, I've had their carrot cake, lemon tart, and salted caramel macaroon, and I'm in love. read more

Here's my problem, the pastries are not consistent . I love croissants, willing to try the best or the worst but in the end I look for certain qualities such as flakiness, buttery feedback in my mouth and aroma that is associated with the right combination of ingredients. I've had very good presentations from this bakery and also some very poor presentations. I hit them up about every other time I am chico in the morning to try to get in on a fresh batch. The last two times, I was presented with flat, almost greasy to the touch croissants. Pairing this with the quiche was bland with a crust that was dull and flavorless. Not sure if they have different pastry chef throughout the week but I wish I knew who worked when and only patronize the establishment on those days hoping for that croissant that I expected. Updated: The owners have since contacted me on my review and I have revisited their facility and i will say subsequent visits have been met with much better outcomes. This shows to me that the owners take pride in their reputation and products. I will re-rate to a 5 star with time read more

Very delicious. Tried the raspberry bar and the quiche. The mocha is chocolaty and medium sweet and is perfect.

The Upper Crust Bakery is a great place for lunch or pastries. Also, if you want a cake for any special occasion, they are top-notch! Came here for lunch today and had their cilantro-lime chicken soup period. It was absolutely delicious. Topped it off with one of their mini cheesecakes. It was so good I had to buy another one to take home! I definitely recommend them. read more

When i was attending Chico State i was mildly obsessed with Upper Crust. ALL of their sandwiches are amazing, especially since all the bread is homemade. I worked at a cafe for years and refused to eat tuna, unless i made it. BUT once i tried Upper Crusts tuna melt i had to have it every time it was on the special board. My ultimate go to on a rainy day was the black bean chili. For breakfast they have have the best pastries! The monkey bread is excellent! i have a sweet tooth and trust me i have tried EVERY dessert they have and they are all amazing! Especially the frosted snicker doodles. I miss Upper Crust! read more

This place is pretty good! The vibe was really cool and the location is great. I tried the monkey bread and it was pretty tasty! I definitely can see why people frequent this place. I would like to sample more food here. Some of the cakes and pastries looked very mouth watering! read more

The food was good. MY son had the clam chowder which he inhaled. My wife the kale salad which she enjoyed. And I had the turkey melt (sandwich of the day). The enjoyment of the food was tempered however by the surly attitude of each staff member we encountered. It wasn't a case of a single employee wishing they were someplace else. They were all unfriendly. I mentioned this to my family on the way out and they quickly added they had noticed the same thing. It was a little weird but because of that attitude thing I won't be going back. read more

If you love quality baked goods, and need your sugar fix, this is the place. They have a wide assortment of cookies, cakes, pies, and mini-cakes for a single serving. Sweets, however is just the frosting on the cake as it were. They have wonderful quiche, filled croissants, and fresh squeezed orange juice. If you want lunch, their turkey wraps are very nice as well as the daily selection of soups. I hope you enjoy this place as much as I do. read more

This place is delicious! It was only my 2nd time to Chico, so I had a friend pick where we went for lunch. I got a sandwich, which came with soup. I think the sandwich was called the california chicken? It was chicken breast on olive bread, sauteed onions, bell peppers, aioli, cheese & spinach.. all warmed up. For the soup I got their mushroom & it was amazing! I'll definitely go back next time I'm up there. They were also super friendly. Only read for not giving them 5 stars is because we had to wait a bit.... but it was a busy lunch crowd. Give them a shot! read more

Great service wonderful smoothie! Cute decor. Many inclusive options for different dietary restrictions

Located in the heart of downtown Chico, Upper Crust Bakery is practically a Chico institution. After all, the outdoor patio offers shade, and the iced coffee-- a small respite from Chico's blazing summers. Normally, I'm the type of customer who reads a menu as intently as one may read the synopsis on the back of a novel. I treat ordering food as a major decision. Chocolate Chip or Peanut Butter? It's a "Choose Your Own Adventure" -- the outcome and enjoyment dependent on my selection. That being said, ordering at Upper Crust is an enormous undertaking. A wide selection of sweets and pastries beckon me from inside the glass cases -- Almond Croissants, Cream Cheese Brownies, Strawberry Triffles. Choosing one would be like choosing between my hypothetical children. Fortunately, any pastry choice I make at Upper Crust is a good one. Lunch items, on the other hand, have historically been hit or miss. On one visit the grilled cheese may be as it should -- hot, melty, and crisp. On another visit -- cold and tough. So much depends on the service during the rush at lunch time. Regardless, I chose my pastry experience over my lunch experience when planning my wedding. My new husband and I ordered a variety of cupcakes (including vegan chocolate!) and a small "couples cake" to enjoy at our wedding reception. And now for a one word review: Yum! We're looking forward to diving into the butter cream once again on our 1st anniversary....Or maybe, even before, on some hot summer day. read more

My husband and I always make a stop here when we are in Chico because he knows how much I love it. They have the best carrot cake! We also tried their chocolate chip and peanut butter chocolate chip cookies - both super yummy. read more

I really enjoy getting a cup of coffee and lunch here. The staff are super friendly and willing to answer any questions you have

Great signature sandwiches. I had the Upper Crust Grilled Cheese w/Turkey. Awesome with Romano cheese grilled on the outside of the bread. Their Inspiration soup was also good with greens, peas, mushrooms, potatoes, and onions. read more

I really liked this place for the cookies, quiches, sandwiches, atmosphere and location. The cookies look and taste really good and they're huge. The prices are a little high, but worth it. Like many other reviews stated, the service could use some improvement. read more

I've tried several things, but the standard order is still a California Vegetable Sandwich and a Chocolate Mousse brownie. Yeah, I'm stuck in a rut--but oh what a delicious rut it is. Everything about the sandwich is perfection--the toasty bread, the melty cheese, the grilled vegetables (even bellpeppers which are normally gross.) My only complaint? They don't serve made-to-order sandwiches after 2pm, or at all on Sundays. Why, no one knows. Perhaps they are so unholy fabulous, it would be a sin to serve them on the Sabbath. The Chocolate Mousse brownie is like an entire chocolate cake concentrated into a dense, moist little rectangle. If you give a mouse this brownie, he would most definitely need a glass of milk. Are all of their foods and pastries good? Yes. Is their coffee good? Not so much. If you need good coffee, stop at Naked Lounge around the corner, or Peet's across the street. Upper Crust is tasty fabulous, but it's not a tasty secret. There will be a wait. And you will have to make expectant eye contact with one of the hipster/bohemian employees if you want to be served. It's been better since they got that little railing, but service requires you to be a little aggressive. read more

This is one of my hubby and my's favorite places to grab a sandwich. We always get the california veggie, because, well, why fix what isn't broken? We love it! It's always fresh, juicy, and oh so flavorful, why try anything else? With that being said, when it came time to choose a caterer for our wedding, there was no hesitation on our end to ask Upper Crust if they could cater a wedding. And guess what? There was no hesitation in accommodating us on their end! We were so delighted! I know that it's not a typical place to consider for wedding fare, but we didn't have a very typical wedding either.... we knew that a light, but filling dinner of sandwiches, potato salad, and fruit salad would be perfect for our Alice in Wonderland wedding - AND IT WAS! ALL OF OUR GUESTS were raving about the food! We started off with some yummy appetizers that Upper Crust made - little cucumber cutouts, and some spinach and feta poppyseed puff pastries (I forget the exact names, but who cares? They were yummy). Then for dinner we had a variety of sandwiches that everyone loveLoveLOVED - the favorites were the Tuscan Dream (vegetarian) and The Sicilian. The Yukon Gold potato salad was also a huge hit (so good that when I got home I ate all the leftovers), and the fruit salad was scrumptious as well. We also had our cake made by them, and it came out just how we wanted it. I forgot how great the cake was until my hubby shoved that first bite into my mouth after we cut it :) The best part about choosing to work with Upper Crust is how enthusiastic they were to work with us in making everything perfect. Eric was SO friendly, so sweet, and so ready to bend over backwards to exceed our expectations. They individually boxed the fruit and potato salads for us (and even let us take the boxes home to decorate, then bring back to them), cut the sandwiches in halves and arranged on platters, and arrived on time (actually, I think they were even a bit early)! Now, I know not many people will consider them for food for their wedding, but think of small events and luncheons! Even birthdays and such. I loved everything so much I'm already trying to find an excuse to get another catering box from them! Thanks again SO MUCH to the entire staff at Upper Crust that made this all possible for our special day - we are eternally grateful! I know that sounds dramatic, but we just don't know how to say it enough, and that it was one big thing to not stress about because we knew they would pull through without any troubles! THANK YOU THANK YOU! read more

The Upper Crust is AHMAZING! The service is great! The food is great! The art work is great! I really love this place! A great place to go for lunch or breakfast! They serve great soups, Black Bean Chilli is the best, and sandwiches during the day (8-2 I believe) and also have a bevy of sides and premade goods for purchase throughout the day. On a perfect day, I would go and get the Black Bean Chilli in a cup with a Monterey quiche on the side and a coffee and slice of pie for dessert. Yum, delicious, everything is good! So much to eat if you're a vegetarian! They make it clear what has meat and what doesn't! The made to order cakes are great too! I get my mom one every year for her bday and she loves it! read more

Downgrading. Unimpressed with stale snickerdoodle cookies. I haven't really grimaced from eating a cookie from a bakery but Upper Crust did it. Flavor was lacking and nutmeg(?) was the only flavor profile I tasted. I also got an apple tart, which was a bit better. I had forgotten to ask them to heat it up so the tart crust was hard. Filling was cream cheese, which was kind of strange now that I think about it. The chocolate orange cookies are still very good, but I probably won't return again. read more

Their coffee is delicious and a short distance from the Chico State campus. I love their Russian Tea Cakes and potato salad. The staff was friendly and its atmosphere is very mellow, a good place to unwind and/or to study. Coffee/tea is excellent for cold/rainy weather. read more

I love coming here!! The quiche is amazing (especially the quiche Lorraine) and so are most of the other baked goods! They make really amazing cakes for events as well. The ambiance is great and the staff is super nice! read more

4 stars only because there aren't many gluten free options (pastry wise) but the ONE gluten free treat they had to offer was one of the best gluten free chocolate chip cookies I have ever had!!! read more

I came in five days before my wedding to order my wedding cake (last minute disaster) the owner took my order and the cake came out so good that it was delicious a year later after having been frozen. I will definitely go back in the future. Seriously the best cake I have ever had. read more

I go in to get their French Macarons . They're amazing!' The strawberry one is my favorite but all the other flavors are amazing too! I've only had strawberry, almond and vanilla & they're all good! The workers are so sweet and if u can't go in early to get the Macarons , they will put some on hold on for you if u call them ! read more

Upper Crust Bakery - Strawberry and Vanilla - Bakeries Near Me - Chico, California

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They consistently have great coffee and food! I like their croissants but their cupcakes are a bit cold and stiff. Otherwise a great place!

Wow. I am in disbelief of the service I received today. Surprisingly, I had faculty, friends, and classmates rave about this business and the incredible service and product they had received at this establishment. Today, I noticed that I did not have a great experience, nor will I ever come back. As I waited in line to receive service on what pastry I wanted, I noticed there was reluctant behavior from the staff to serve or address me. Everyone before and after me were being addressed immediately, and I remained unnoticed and I began to feel self conscious. Is it due to the color of my skin (I am Mexican) or is it due to the reason that I am a man that is wearing fake nails? Whatever the reason is for me being ignored and treated indifferently, I urge other members of the LGBTQ community and people of color to stay away from this place called Upper Crust Bakery. I will never spend any more money at this establishment, and I hope others will not treated the way I am in the future. I wish Peet's coffee remained open and upper crust was the establishment to close. read more

All I can say is they bake the best cakes in town! They are rather expensive but you get what you pay for. You will not be disappointed.

Excellent bakery in the heart of downtown Chico. They have everything you could want. For me? The chocolate chip pumpkin cookie is da bomb! Oh, they have many other things for enjoyment... breads, quiches, muffins and more. And a coffee bar... uuum uuum good... Clean place, friendly staff, nice seating area including a patio bar that faces the street read more