Truly outstanding customer service! I want to give special thanks to Kirk who handled my order. He called me a ahead of time to discuss all the details, answer questions and schedule the appointment. The day I dropped my car, UP were punctual with the appointment time and completed the car before the planned estimated time. All replaced stock parts were nicely packed in the boxes and organized in the car - a small detail, but it impressed me - attention to the visible detail tells me a lot about how they handle what's underneath the car. I am very happy with the products they installed and a few weeks later, have not had any issues. read more

Mike at Unplugged is great. My Tesla Model 3 is handling better than ever after the upgrades they installed. Great service & friendly staff. Would absolutely recommend. read more

Unplugged Performance completed my Tesla Model 3 modifications and I am very impressed with the results. Appearance aside, the handling of the vehicle is very impressive. Highly knowledgeable staff and technicians were able to perform the modifications without any issues. If you are a Tesla owner and enthusiast, this is the spot for you. Highest quality performance parts which compliment a beautiful vehicle. Looking forward to additional components to be developed and introduced! read more

I purchased the lowering brackets for my 2014 Tesla S P85+. They suggested a shop closer to me in Fairfield, ca. The shop made aware to me I was there first install. We ran into trouble and choice was either go back to stock or go down south, in my mind I eventually chose to come to Unplugged to get my brackets re installed. Best choice, and we made a weekend out of it. Unplugged removed and re installed the brackets and tested with no issues. We drove to Cambria with no issues. Unplugged was very hospitable, very professional and got us out in about 2 1/2 hours. Eric and Chris were very helpful and kept us Informed. Unplugged has a customer for life. Thank you for great products and customer support. I will definitely be returning for my upgrades. read more

Unplugged Performance is a manufacturer of top quality upgrades for your Tesla vehicle. Personally I have not been to their physical location, but I have been ordering parts from then for over 6 months. Besides bringing state of the art R&D to the table (see white paper on spoiler/lip) they have been available via email to help with every stage of my build. Shout out to Eric from UP for helping me pick out my coilovers, wheels, and various other suspension/brake goodies from the UP catalog. Thus far I have zero issues with UP products and with the way they have communicated this far, I feel confident any future issues will be quickly addressed. One thing that really sets UP apart from the competition is their track testing and knowledge. As someone who track's their car, this is critical to me. Overall I look at UP as a partner in my Tesla plans and I think that's saying a lot. read more

I had my Unplugged moderate springs and front and rear sway bars installed today and after driving home on them, I can tell you that Unplugged has quality products. I highly recommend them to all Tesla owners who want a balance of style and performance. From the moment I walked in for my appointment, I was immediately approached and welcomed. Even when I walked in the room in the middle of their meeting. I've been to places where you walk in and you're standing there for 5 mins until someone decides you've waited long enough. Already, I felt like these guys are professionals worthy of there products. And the customer was priority #1. Next, I was guided through the process starting with taking a look at my car. Minutes later my car was in the garage. I was also told at regular intervals what stage the installation was at. Now, I was a long way from home, so It wasn't really practical to go home and come back, so I brought a laptop to do some work while I waited. They have a great waiting room dedicated to their craft, with their products proudly displayed for you to see and inspect. Lots of cool stuff to take in. They also had free drinks available in a small fridge and coffee. They told me it would take about 4 hours for the installation - but knowing that I was waiting, they worked diligently to get me out under 3. I have to give a shout out to Unplugged advisor, Eric Torres who guided me through the entire process, from email consultation to in-person advice, to technical aspects of the products. He was patient enough to answer all my questions. I felt at ease at all times and left extremely happy. The other staff at Unplugged was very friendly as well -stopping by to make small talk when they didn't need to. I couldn't help but listen to their conversations and to client calls and everyone is knowledgeable about their products and not pushy. I didn't get the sense that it was a sell-driven team but rather 'a how can I help you achieve what you're going for' attitude. BONUS: I brought in my spacers in hopes they would install them for me. I was willing to pay. They didn't even flinch when they told me since the wheels are already off, we'll just slap them on for you -no charge! That's class! Thanks again Unplugged Performance! I will definitely be back! read more

Unplugged Performance - Waiting room with comfy leather couches. - Motorsport Vehicle Dealers Near Me - Hawthorne, California

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Searching and hunting in the market or online for Tesla parts can be a very grey area. And to have a team with honesty, industry knowledgeable, efficient standards and most importantly, a passion for making Teslas cars perform to max efficiency is no easy task. Unplugged Performance is my go-to customization shop for my Tesla needs. As a repeat customer and auto enthusiast since the 90s, I cannot give enough thanks to the team and mechanics at Unplugged Performance. Big shout out to David Chi for the performance consulting and just plain honest awesome customer service. Being very familiar with the other side of the business with Bulletproof Performance, the same staff, mechanics, and management/execs are very knowledgeable with no snotty attitudes. From the staff and the mechanics to the owners, they are all genuine automotive professionals and car enthusiasts developing high quality professional enhancements for your Tesla cars. My takeaways on an amazing job! 1) Experience is key 2) Quality of work and materials are super grade quality 3) Reputation and other Yelp reviews were spot on and just plain great honest work 4) Communication was excellent 5) Commits to appointment and on time Cons 1) Trying to keep this place a secret so my parts don't get backordered! 2) Not winning to lotto so I can buy more toys! Thanks again Unplugged Performance! read more

Had the great privilege of working with James and Jeff on my Model 3. Beautiful work done timely with lots of communication, and really a joy and reassurance to see the passion these guys and their team have not just for the brand and automotives, but for satisfying customers and delivering quality work. Will always go back to Unplugged Performance! (and their sister company, BulletProof Auto Spa too!) read more

Unplugged Performance - Chrome Delete, Window Tint, Front Lip - Motorsport Vehicle Dealers Near Me - Hawthorne, California

I bought the ascension front fascia for my model 3 from these guys and had them install it. The car looks great now, way more aggressive and sporty. Shoutout to Eric for helping me out. Will definitely be bringing my car back here in the future for other modifications. read more

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Best place to sport tune your Tesla! Best engineering and best customer service! Got sway bars and a mild drop on my Model 3 SR+, completely satisfied with handling now! It's actually a lot of fun to drive now ! read more

I just got delivery of the Front Fascia System for my Tesla Model S P90D, Sep. 2015 vintage. Including painting it in Red Multicoat, the whole process just took 10 days. The results are pretty amazing. Thanks Avi for a fabulous job. I am posting before and after pictures. Judge for yourself. read more

Unplugged Performance - After - Motorsport Vehicle Dealers Near Me - Hawthorne, California

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It's been about a year now that I purchased the Comfort Coil Overs for my Mod Y and I could not be happier. I am still shocked that Tesla does not provide a decent suspension system for Mode Y or Mod 3 as do do for the S & X but that was probably to keep the price lower on the 3 and Y. But UP solved this problem with this kit and I tell all my friends and family that are considering a Mod Y or 3 that this is a "must have" upgrade that is worth every penny. read more

Took my Model Y here for upgraded springs and to matte out the badges. Couldn't have been happier with their expertise, professionalism and general knowledge about everything Tesla. Most employees seemed to have left Tesla to come work here. 100% will be back for more improvements. read more

I own a 2019 Tesla Model 3 Performance and don't care for the look (ride height) of the stock suspension. Initially, I spoke with Jeff at UP over the phone to inquire about the effect their dual rate lowering springs would have on the overall softness of the the car's ride. I have previous experience with coilovers on a BMW E46 M3 and loved the handling improvements of the coilovers during cornering. What I didn't love about the coilovers was the stiffness of the ride when commuting to/from work on LA freeways. I didn't want the ride on the Tesla Model 3 to be so stiff that it made the car uncomfortable. Jeff explained the options available and I decided to go with his recommendation of UP Super Performance springs and UP adjustable sway bars. The result is excellent. The ride is "as advertised"...actually feels a bit softer than stock on smoother roads and a bit more firm on bumpier roads and during aggressive cornering. The improvement to handling during aggressive cornering is huge! As I had springs and sway bars installed, not sure how much of the improvement in cornering is due to the springs and how much is due to the sway bars. Overall, I am super happy..no regrets. I live in Thousand Oaks, CA (about 1 hour away) so I decided to have UP do the installation. The price for install was super reasonable (in my opinion). I figured UP has a ton of experience installing their products and that they would the job correctly. Showed up for my appointment at 9:30 and they were done at about 11:15. They had even boxed up my stock springs and sway bars and loaded them in the back of my car for me to take home. Waited in their lounge area on a nice comfortable couch with complimentary wifi and drinks. Overall, I couldn't be happier! read more

Unplugged Performance - Motorsport Vehicle Dealers Near Me - Hawthorne, California

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Very positive experience working with Unplugged Performance. Their sales staff is very knowledgeable and professional. They were able to explain all my different options, which allowed me to decide which direction I wanted to take my modifications. Definitely will be coming back for future work!! read more

The whole experience was amazing. Cavan Kept me up-to-date and kept me in the know throughout the whole experience. He even went above and beyond after and got me a recommended shop for alignment! Even followed up after the fact, amazing customer service keep up the great work over there. read more

Special thanks to David and the team! This came out looking much better with the Super performance lowering springs, making it look like it was intended to. The overall cost for the springs and installation is reasonable compared to other places. I arrived on my scheduled day and while for the installation to be completed, I waited in the lounging area. They offered me snacks and drinks, they had LoFi music playing in the background, the staff were friendly; it was a great atmosphere. Unplugged has earned my support and I'll definitely be back again for my next upgrade. read more

My personal experience with Unplugged and ALL the team there was amazing. They seemed to be the only company capable of removing the rear passenger seat from my 2022 Model X Tesla. I needed space to put a wheelchair. It fit perfect. They made the floor area where the seat was located look as if it came from the factory that way. What a great custom job. They never doubted their capabilities to take this task on. Thanks so much to Kirk, Jeffrey and team. You guys are awesome. I only hope that other wheelchair users will find you guys when they need help with their Teslas. It is an amazing car! read more

This place is awesome! Very friendly and knowledgeable staff in the products they sell and install. The dual rate performance springs gives it a smoother ride than stock and the ride height is perfect for what I was looking for. In addition, the HE truck spoiler added an extra touch to the lines of the vehicle. Thank you guys for an awesome experience! read more

Unplugged Performance - Dual Rate Performance Springs - Motorsport Vehicle Dealers Near Me - Hawthorne, California

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This place is the most amazing service that you can get for aftermarket tesla upgrades. Justin was amazing. He took care of my model S, and made it look brand new. I highly recommend them for all your tesla needs. read more

This real carbon fiber spoiler was easy to install and looks great. Cavan was great in helping me choose the correct product for my model 3. read more

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A shout out to a terrific staff in particular DAVID who took the time to answer very challenging questions and detailed questions I had about my model Y suspension. I felt very comfortable in his detailed explanation and what would be the best for my car. It's nice to see great customer service. Keep it up Great products and very fair pricing give them a try you won't regret it! A Happy new customer! read more

Been dealing with the Unplugged team since they first started introducing parts on the model 3. There's been ups and downs when doing first gen part testing but ultimately the customer service, attention to detail, and upmost care was taken for my ride and myself. They really go above and beyond to ensure you are completely satisfied with your upgrades. The amount of knowledge they have of these cars is unmatched to any 3rd party manufacturer out there to date. Ever heard of Dark Helmet? Jeff is the man to speak too. No bs straight to the point kinds of guy, and we definitely need more of him in the world! Top knotch products followed by top notch service. Need I say more? -Trevor Jones read more

I bought the luxury coilover suspension kit for my Tesla Model Y. Unplugged Performance was super helpful and very responsive in getting the kit installed on my Model Y. Their customer service is first class and consistent in delivery and follow up. The kit makes my Tesla Model Y ride much smoother than the stock suspension. I wouldn't hesitate to buy other products from Unplugged Performance. read more

Amazing quality that far exceeds OEM. If you are looking to make your Tesla stand out from the crowd - then take it to Unplugged, immediately. read more

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I can't believe this company has anything more than 1 Star. First time ordering from them and placed my order since June and haven't received my order yet. No response to my email. When I call there is always a generic response. I am beyond annoyed. In addition, they charged an exorbitant shipping charge. You'd think that you're paying for 2 days air. Not 2 months...beware! If this wasn't a gift, I would have canceled. Contemplating it though.. read more

Really frustrated with these guys. I placed an order for Mild springs for my Model 3 a few months ago. I was told that they were in production and that they don't know when to expect a shipment but to just hang tight. I understand that design and production can take time and I am willing to be somewhat paitent. However, I am surprised that a shop that supposedly has a wide range of quality aftermarket products is never available for contact. I have left messages on their answering machine twice in the middle of the day with no response. The only luck I had was Jeffery (sales) getting back to me via email a week after leaving my first message. I have yet to get a response back once again after a few days wanting to either change or cancel my order. Not sure whats going on with them but their customer service has gone down the drain. read more

Easy process to wrap my new Tesla Model Y. Unplugged came recommended by Tesla, and I see why. The car is pristine, and should be set for years. read more

These guys are nothing short of amazing. One of the owners, Ben, took time, valuable time, to discuss with me the accessories I was having installed on my standard range + model 3. Beyond being extremely knowledgeable about car performance, he's is an enthusiast who really cares about the quality of his product. More so than the number of units that they sell. I highly recommend Unplugged Performance to anyone looking to improve their Tesla's performance from stock. read more

I ordered a lowering kit for my Tesla Model S. I needed assistance with getting my install done correctly and I was helped every step of the way by Kevin, Eric and Eddy. I did my install in the evening after they were closed and Eddy was able to walk me through the process over the phone and I was pleased with the results. Thanks guys for all your help! read more

Moto was very helpful and involved with the purchase of my wing. I felt that he was personally invested in my experience with Unplugged and would highly recommend for anyone looking to modify their Tesla! read more

One of the best service experiences I've had for any car related work. High quality parts, stellar communication and just some of the nicest guys you'll ever meet. Just had UP install their sway bars on my Model 3P and the car drives like its on rails. Definitely highly recommended for anything performance Tesla related. Thank you Mark for taking such good care of me, Ross for making scheduling such a breeze, and Justin for being so responsive on all the coordination of the insurance bodywork for our Model Y. read more

What a great experience! I was thinking about buying a Tesla so I when down to the shop and talked to one of the owners there and he gave me some great advice highly recommended. You know I am bring my tesla here to get some work done. read more

I'm writing to give my review of my UP Model Y luxury suspension. While it took me a few weeks to finally get it installed it was worth the wait. I didn't notice a big change at first. Once the suspension settled in it has made for a wonderful ride. The bumps in the road are significantly smoother and driving my Model Y is a lot more enjoyable. The improvement has been particularly noticeable on my current 900+ mile road trip to Florida. In my view, this is the suspension that Tesla should put on all its Model Ys. Congratulations on a job well done. Also thanks of the installer recommendation. They did a great job. read more

Luxury coil over suspension - OMG. What a difference they made to my model Y. The whole experience was a dream come true. The guys at the shop were knowledgeable, conscientious and pleasant. Yes, I had to wait a few months for delivery and a day to install but its perfect. Not a squeak to be heard and it corners better than it ever did. Cudos to a great team read more

Came here to have lowering springs installed on my Model 3. Was charged $300 flat for installation, which I feel is a fair/competitive price. I brought in my own springs, as their product was/has been sold out. Very happy with the results. They estimated a 2 hour turnaround, which was pretty accurate. Worked with Justin and Dave, but based on my observations, overall staff is very knowledgeable and experienced with Tesla's and offer a wide array of services. Very courteous and professional. Would repeat business if the opportunity arose. read more

After my last review, Kirk reached out to me. Whatever I had done to my Frunk did not do the job and it continued to not work properly. After talking with Kirk, he believed there was some miss communication and told me he would like a chance to fix the Frunk, no additional charge. I set up the third appointment, this time Kirk connected with someone from Hansshow, and at that appointment, it was determined a part was faulty, and UP dealt with Hansshow in getting the part. I set up the fourth appointment and after seven hours the part was replaced, the firmware was updated, and it was discovered the locking mechanism for the Frunk was not working properly. The technician working on my Tesla was able to identify that and swapped out that part with a Tesla they had on-site. At the demo, before I left the Frunk worked without any issues. I'm not going to recommend or not recommend UP. I'll let this review speak for itself. read more

I think Unplugged Performance still has the best aftermarket parts that can be purchased and they always go the extra mile to fix any issues that may arrive. I have had nothing but positive experiences buying their products and still plan too. This was the only part I ever had any issues with and I don't believe they really knew why the issue was so common. Even the quality of the bumper was top notch besides the fitment issues, but they sell many other products and have some of the most amazing body kits for Tesla's. I still think they are the best in making quality products and they continue to make more exceptional products. I never ended up using the bumper and they never did anything else besides offering to help with the install. It wasn't due to something they did for the product I bought for me to write this. It's just the fact that they would have done several things if I did choose to keep the bumper and they have always had an impeccable history of trying to resolve any customer that may have had issues as I have seen it from many different sites where they did installs for free regarding the same product. I'm simply writing it cause I know that they are willing to work with any customer to resolve issues accordingly. I plan to purchase more of their products in the future as I don't believe this one issue I had is anyway the norm for 99% of the products they sell. They have always been helpful and gone out of their way to resolve issues that customers have. With that said they have the most amazing kit every made with their S Apex Kit that is nothing sort of remarkable in every way. This was not something they asked me too do but something that I felt was necessary just from the their professionalism regarding issues like mine and even more so other issues I have seen them resolve for other customers. Nothing but respect for companies who are willing to do what they are, which is definitely not the case for most companies. I will always recommend their products and their services and plan to buy many more of their products in the future. read more

Bought the Unplugged Performance front fascia refresh kit for my 2015 MS. The shop that took on the project said it was a great design and a great fit....instructions were easy to follow....upon picking her up, I was blown away by the final product. If you want your old style Model S to look like a 2018...don't hesitate to buy the front fascia. It's like having a completely different (better) car. read more

Unplugged Performance - 2015 MS with Unplugged Performance front fascia. - Motorsport Vehicle Dealers Near Me - Hawthorne, California

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Jeffrey kanley at unplugged performance offered and provided unbelievable service for my p85. Unplugged is on another level when it comes to performance shops. Hands down the best shop for your Tesla or performance car. I just wish they could work on my turbo foxbody read more