‍Reactive dog owner here! I'd like to start off by saying I have never had a bad experience at any of the Unleashed locations! The staff at each store are absolutely phenomenal. I frequent this store for their dog bathing station. General Unleashed info: I always call ahead to reserve a spot for a bath- you must do this to ensure they have time for you. Baths are reserved for an hour. They usually fill up quickly for a weekend spot but I've never had any issues with same day reservations so long as you are flexible. I also really appreciate that the staff has always been super considerate and understanding when I specify that my dog is reactive to both other dogs and some people. I usually let them know while he looks super approachable because he's so fluffy and cute () he's kind of a butthead with strangers (). They always respond with kindness and politely give him plenty of space when we come in- and also let us know if there are other dogs in the store when we come in! I cannot tell you how much reassurance this gives us as owners to a reactive dog- we appreciate this courtesy so much! Protip: buy the frequent bather card! $60 for 4 baths and your 5th is free! They link this to your phone number so you don't have to worry about losing the card and it is good for use at any of their locations! Cary specific: The bathing area is in the back of the store where they stock bigger items. There is a baby gate and curtain you can use for some privacy but as my dog is reactive and as the location of the bath is open to the public I do wish there was a door just for peace of mind. We have had instances where other curious customers try to peek in the bathing area which has caused my pup to freak out a bit. The room is a little tight but you can make do with two adults plus your pup. I would say the bathing station is a good size for dogs up to the 60-ish lb range. 70 and up might be a tight squeeze. The always are stocked with plenty of soap/conditioner/ear cleaning/grooming tools! TL;DR $15 self bathing station, well worth the price for not having to clean up/well stocked bathing area and very accommodating staff. read more

The staff are very kind and acknowledged me as I came in. They are super knowledgeable about all their products. They asked questions about my dog Zane. Even let me know they have special shopping experiences for reactive dogs. They have so many awesome products and I plan on returning for the speciality items they offer. I got some different snacks for my boy and he actually enjoyed the cod skin. Thank you so much for your kindness. Will be seeing you again. read more

Unleashed Cary - Zane with his cod skin treat! - Pet Stores Near Me - Cary, North Carolina

This place is the only one around where I can wash my pooch myself! Great set up and it's 15 bucks for an hour with all the supplies! Staff is incredibly friendly and helpful. read more

They made it easy to wash and groom my dog. There was no rush, all supplies were supplied, shampoo, conditioner, even grooming tools. The products in the store were quality and the employees were extra helpful. read more

Thank for letting us use your bath area! Great shampoo and conditioning options! My toddler giggled so much watching our dog get bathed. read more

Unleashed Cary - Dog Bath Area - Pet Stores Near Me - Cary, North Carolina

They are friendly and helpful and they have a dog wash station in the back! Who knew!!!

This has been our one and only pet store! We love that they have more variety than the typical other pet stores- you can find things here that you can't find elsewhere, especially special foods for certain dietary needs. Our sweet little Boston Terrier has had many yummy treat from here! We also love that the employees seem to genuinely love their jobs! read more

Amazingly friendly staff, beautifully clean store, and generous cat toy + supplies selection! Love this store, will be a returning customer :) read more

When I waked in, the smell permeated strongly through my mask. I pushed through liooking for something special for my three cats. Service was great as they helped me by answering my many questions. I left with a chicken foot hoping one of them will love it. I also got them some duck hearts read more

Friendly and welcoming staff! Just took our dog to Unleashed for a bath for the first time. He loved the attention and treats. We love that everything is provided and we don't have to clean up everything afterwards! read more

Unleashed Cary - Happy and clean! - Pet Stores Near Me - Cary, North Carolina

I was looking for the store that used to be here. I was both disappointed and relieved to find in its place this fun business: Unleashed -- A name with a great play on words. Although Unleashed, a locally owned specialty store, recently opened, it's well-stocked with food and toys and treats for your dog (or cat) and with all accoutrement for the well-groomed and stylish animal. I chatted with the manager for a few moments, noting the store seems to target dogs. There's a small section in the front with a few cat items, but with more on the way, I was assured. She appropriately noted cat toys/treats take up less space and some of the food and treats are good for both dogs and cats. I haven't been to the other Unleashed stores in the area, so I don't know if this setup is the same. There's an big selection of food, and all are made in the US of quality ingredients from well-known natural-ingredient brands. Unleashed has dried, dehydrated, and refrigerated foods, all reasonably priced and ready to go. There were some brands with which I wasn't familiar, but thankfully, there were none of the brands found in a local grocery store. Unleashed is a nice addition to the area and, with its location near Harris Teeter and across the street from Waverly Place, will be a easy stop to get a treat for your dog or cat companion. read more

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Really nice dog wash where you get a discount for the second dog. They have all the things you could want or need including a hairdryer so you can ride home without wet fur. read more

Welcoming employees, clean and organized store, and fantastic self serve dog wash. They also have amazing events like the Spring Fling Dog Easter Egg Hunt and Halloween Party. The employees are knowledgeable and will recommend toys to best fit your pet's preferences. If you have a big dog that likes to tear apart every toy you buy them I would definitely recommend their figure 8 toy (shown in the attached picture). It is very strong and has lasted through numerous tug-of-war games. I will continue to purchase toys and treats from this establishment! read more

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Review of Unleashed Pet Store, the associates and their recommended dog food, Acana, for dogs with stomachs causing extremely need breath. Review: I was in the shopping center running errands and happened to see Unleashed, a pet store. Sure, I had seen this store before, but had paid it no attention. It look like an upscale, expensive pet store & I tend to go to the larger pet stores like PetSmart or Petco. I will say this....have I been missing out! I was late to the Unleashed party! You see, my dog has horrible doggy halitosis. I asked my vet about it multiple times but none of the solutions she suggested worked very well, including sedated dental cleanings. I hate to put my baby thru that process over and over, so I wanted to find other solutions. If searched online, asked people what they used and all. So by chance one day, I walked into Unleashed, of Cary, and was immediately pleasantly greeted by one of their sales associates. I asked him "do you guys sell anything that can help chronic dog breath for a dog with a very sensitive stomach?" He said "sure ...I doubt it's your dog's teeth causing the issues because of what you're telling me with the very cleanings and what not. Since your feeding her ACME XYZ, which is a decent food, but you can do something better. I tend to think it may be your dog's diet causing the laptops issue." At his point he started to walk me all over the store (I'm disabled but young) and he was pointing out several different dog foods that he thought would stabilize her stomach and then in turn make her breath better then it was currently. He's tell me the difference between each formulation and have his suggestions. Now I won't lie to you, the dog food here suggested was more expensive than her current brand. When I mentioned that to the sales associate, he laughed and said yes I can imagine bc a lot of people say that same thing, But what he did next, really made me want to support the business, if the products worked out like he said they would. I watched him grab a paper grocery bag, and proceeded to go from shelf to shelf, behind the counter, filling the paper bag with SEVERAL large sample bags of all of the dog foods that he showed me and then he threw in some doggie treats as a bonus cherry on top. Now, these samples are not small samples for one meal. We are talking about sample bags hat are probably a week's worth of food for my pet. And he gave me at least six or seven dog food samples of different types and a few different samples of doggie treats. I am so pleased to say that, thanks to him, I have my dog on a new diet with a food he suggested by the name of Acana, and she loves it. She's a picky ester with a sensitive stomach so I didn't know if it would work for her. But she adjusted so well to it that she can't wait for next times now. Plus, she's more fit AND her doggy breath is a thing of the past, virtually nonexistent. I only wish I could remember his name so I could put it in this review and call his manager at the store so that he gets his proper recognition for a job well done. If you remember me young man, know that my family and I truly thank you and Unleashed for helping me figure out a problem that I couldn't even be figured out by my licensed veterinarian. That speaks volumes about your knowledge of pets! Folks, sometimes it takes making a stop at a place you never considered going in to just find that answer that you were looking for. Be open minded and give Unleashed a shot at making you and your it healthier and happier! You won't regret it and your pets will thank you for it with as many licks as you can take!! Bravo Unleashed*, my doggie, family and I thank you! *Next time I go, I'll take pics and an then to the review for other customers. read more

Honestly, the best pet store around. Overall, I find the prices to be reasonable and once a year they have an anniversary sale, so that's a great time to stock up. What I appreciate the most is how knowledge the staff is and that they really take their time talking with the customers! :-) read more

Omg they are so nice and helpful! I am so grateful I found this store. They gave me samples for my finicky cats, and have great quality foods. They also have great prices-cheaper than Amazon and Chewy for a food I buy plus the 10th bag is free!!! I will definitely keep shopping there, thanks for your great customer service! read more

Amazing Customer service and knowledge. New customer. I went in looking for a food for my very allergic dog and got the best customer service I have received in a long time along with knowledge of the products and an obvious caring for animals. Adam was great read more

First of all, I should point out that this store is mainly for dogs and cats. So if you're looking for items for other pets, you'll need to look elsewhere. Having recently adopted a new puppy, we found ourselves in need of some supplies we got rid of years ago. The hubby and I have been hitting up several of the pet stores around us and we're happy to find that there are a bunch of pet specialty stores. Unleashed is a great store with lots of items for your furbaby. What I was most impressed with was their supply of quality dog foods. They also carry a lot of the raw dog foods as well that are kept in fridges. Furthermore, knowing that some pets can be a bit more finicky, they have a bunch of samples behind the counter for you to take home and see if your pet will like it before buying a huge bag. All you have to do is ask. Everyone was super friendly and you can tell they really love animals. We actually came when it was Benny's birthday (Benny's been with them since they opened the store) so my older dog was able to snag a slice of doggy cake as well. He seemed to really enjoy it, so maybe we'll surprise him with his own cake for his birthday. read more

This store is awesome! It is very clean and organized. The staff is super nice and well informed. I spoke with Kathleen who is very knowledgeable and friendly. Her dog Casper is so cute! The products that they sell in this store are of the highest quality. Do yourself and your pet a favor and stop by Unleashed! read more

We were super excited to stop in here because we recognized the name. We have went to the Southport location as well as the Crabtree location and those stores are great... when we walked in the two ladies working didn't even look at us. Paid no attention to us whatsoever and we're both gossiping and one was sitting on the floor behind the counter. The store was also not organized... super disappointing for dog lovers who love to spoil their baby! read more

I love my cat, and since I live almost right across the street from this place, I decided to give it a try. The cat section is comparatively smaller than the dog section, but there were toys, ostrich feathers, braided baskets (which my cat loves) and natural cat food and treats without grains. (The have some deal where if you buy a certain number of bags of pet food, you get the nth one free.) On my way out, was given an assortment of sample food.treat goodies - very high quality and great service. I'll be certain to return here for cat food and anything else. read more

My favorite pet store to shop at. The staff is so friendly and helpful! Great selection of dog and cat items. My dog is on a raw diet, so I get her goat milk from there. They have a variety of other useless products for raw diets as well, fairly reasonable prices as well. read more

Love this store! They sell high quality CBD oil for my 14 year old dog that has really improved her quality of life. The staff are very knowledgeable and always willing to help! They have a wide selection and stock only the best in high quality food and treats! read more

We used the self dog wash today and it was awesome! We walked in about 15 minutes after opening and learned how it worked. We were informed they had an appointment at 12, but were welcomed to use it before that time if we could finish. They had a large basin for washing, a choice of shampoo, conditioner and hypoallergenic and oatmeal selections. Several brushes and other cleaners for ears and eyes. Also had towels and a blow dryer, perfect for our doodle. They also had treats for your pup during the process. Best $15 I've spent in a while. The process is a breeze compared to the hassle and mess at home. We will be back! read more

Well staffed by friendly, knowledgeable folks who care about animals. Love the product options and feel good about giving their food products to my two dogs. Great selection, good prices and kind workers. Can't ask for more than that. read more

Unleashed is our new favorite pet store. Everyone here is always super nice, and they are really knowledgeable about their products and pets. They have recommended a few things that worked out really well for our pups! Prices are fair too, despite everything being really high quality. read more

The privately owned Unleashed stores are, without a doubt, the best place to go for all your pet supply needs. The staff is knowledgeable and their prices are great. They stand by all their products 100 percent and they can do this because they don't take the manufacturer at face value, choosing instead to do their own research. In many cases going on site to see exactly how the food is made and to check the sources. The staff are always super friendly and helpful. Me and my furry friend couldn't be happier. It makes me feel good to know that what he eats is healthy, that I know where it comes from and exactly what is in it. It makes him happy simply because it's delicious. If you haven't been to an Unleashed you owe it to yourself and your pet to check them out. You won't regret it and your pet will love you for it. read more

Great knowledgeable staff! Everyone has always been super friendly and willing to help & answer any questions. I also love that they are very selective about what type of products they cary & the country of origin (nothing from China). My dog also loves going as they always make sure to spoil him with special treats! read more

I came in looking for ideas to get my cat to eat. He has fatty liver disease and I've been syringe feeding him for three weeks so I'm desperate. The service was outstanding, and I bought several varieties of food and even raw goats milk. I was also given a large assortment of free samples and a discount on the frozen raw chicken food. I will certainly go back for the very high quality food, variety, and great service. I also love the fact that none of the products are from China. read more

I highly recommend this pet store! Great customer service! I've been buying dog food from this pet store for the last two years, they have been backed up by the supplier on my dogs food and it's been a challenge to consistently purchase the food, however they have worked it out and gone the extra mile to keep our business! Great service highly recommended read more

Just went here beacause I want to shop local and noticed several new pet stores opening nearby. I picked this one but won't go in here again. 2 people behind the desk never spoke to me. I looked at dog shampoo wanting some help. Stood there for 6 minutes rightnext to the desk but no one asked to help. Then I bought one and the girl couldn't even look up from her invoice and mumbled something about be with you in a minute What ? Really? I'm standing right here... Rolled her eyes after the transaction and said a unfelt thanks. Just Wow. read more

I'm a big fan of Unleashed. I originally discovered the store while I was living in Wilmington and was thrilled when I moved to the triangle where there are several locations. They're a pet-friendly store, so go ahead and bring your friendly pooch. They have a large selection of natural and grain-free items for both dogs and cats. The staff have all been friendly and knowledgeable. Be sure to check out the store's self-serve dog wash! They have a room stocked with all the items you'd need to give your pup a bath and a large professional tub. They also supply towels, a dryer, brushes and pet perfume. BONUS they do all the clean up! I also love that Unleashed holds various pet friendly events at their stores throughout the year and several times a month have rescue groups come in to hold adaptation events or fundraisers. Definitely check them out if you haven't already, I can't say enough good things about them. read more

Lots of high quality, made in the USA, dog food. Great variety of bedding, car carriers, toys and leashes. Very helpful clerks answered a variety of questions from shoppers. read more

The workers here are so dedicated to what they do. They gave us samples and they said there is a guarantee on all their products, money back and they donate to pet shelters. read more

Just had the best experience I thought I could ever have in a pet store. Product selection is on point with pet owners who have their pets' health and development in mind! The employees are genuinely courteous and share quality information without being pushy. I will now be a loyal customer here. read more

I recently found Unleashed and have used it several times. Recently my dog had knee surgery and then later became Ill. The people at the store were so helpful with the problems we were facing and had solutions to them all. They have so many products and they are willing to take the time to help you find the right one. Tons of fresh food options there too. I can't recommend this store highly enough! read more

The gentleman that helped us out with our needs went above and beyond to get the job done! He was so patient with our pup and kept her calm while he fitted her for a harness. Then gave her treats for the road!!! Amazing business with amazing service! Now, we need one in Central Florida!!! read more

Definitely racially profiled today while shopping. Out of all the Unleashed stores I've visited in the area, I frequent this location the most. What seemed to be a new employee, as I've never seen her there before, was overly "friendly and helpful" as I looked around the store, asking several times if I needed help after I'd already told her I was just looking around. While browsing the store, holding treats from the stand in my hand, she walks up to me with a bag, telling me she can hold my things behind the counter until I was ready to checkout... Ummm... what? No. Why not just offer me a bag, or tell me where to find them like other employees have done in the past? Furthermore, if I'm still shopping, wouldn't that mean I need the bag to continue putting items in, rather than decreasing your chances of selling more merchandise because you put my bag behind the counter? In addition, none of the other customers of "lighter skin complexions" were asked to have their things held at the counter until they were ready to checkout. Not only that, when I went to the counter to checkout, she came up to the register and stood beside the cashier as I had my items rang up... for what reason? To ensure I placed all the items in the bag that she saw me with earlier? Again, I noticed that she did not stand at the register for any other customers as they checked out: only when I got to the front of the line. I'm truly disgusted. I'll spend my money elsewhere. read more

Always love coming here. All of their cat and dog foods are high quality. They have a great selection of toys and treats as well. The employees are extremely helpful and very friendly to me and my pup when we come in! read more

This pet store was my last hope in finding something that my picky dog would eat. Having had a Lab for 15 years, I always assumed that all dogs inhaled their food with great passion. I was wrong! We later got a miniature Aussie puppy and turns out she was SUPER picky about food. She would refuse to eat, even when starving! (I could hear her tummy growl when her food bowl was full and sitting a foot away from her!). Over her first year, I think we slowly went through 6-7 different dog food brands, in increasing price. After a long conversation with a friend who discovered Orijens and Akana dog food for her own picky dogs, she mentioned how great Unleashed was and that they carried these food brands, so I went there for a last attempt to try one of these brands in the hopes that it might be something she would enjoy eating. We hit pay dirt!! It turns out that Akana's Freshwater fish formula was the one that she liked. And how awesome that Unleashed has a program where for every 12 bags of dog food you buy, the 13th is free! Love the store, the staff are great, very knowledgeable and they carry excellent quality products. Can't say enough good things about this place. Oh, and occasionally they have a promotion or event and you can get awesome, yummy, free samples for your pet(s) to try. Thanks Unleashed!! read more