She's a great groomer! Always pleased and my doggie is super happy! Will be back soon.read more

She loves all the pets that are brought to her and she is very compassionate. She listens to all…read moreowners/parents so well.

Monica does a great job with my senior Yorkie. He hadn't been groomed in about 6 months (let his…read morefur grow for warmth for the winter) so was pretty scruffy. Now he's all neat and clean with a fresh puppy cut.

This salon is just amazing! Monica treats every pet as though they are her own. Very relaxing…read moreatmosphere and she allows the dog to take a break if they need it. She does everything from bathing, grooming, nail clipping, blueberry facials, tear stain removal, paw butter treatments, and even has a DIY option. Her prices are super reasonable and she grooms true to the breed, unless you specifically tell her otherwise. Definitely worth every penny! Location is great in downtown Zebulon. Definitely will keep bringing my pup here!

My 2 dogs look amazing - Nicole was kind knowledgeable and make my pups feel comfortable- so easy…read morehaving the van pull up to Your front door

I love drew she does amazing job on my cat cloe thank you drew 5 star cloe is special and she did a…read morebeautiful job on my fluffy kitty cat miss cloe

Used dog gone happy for day care and boarding for my 2 year old Havanese, Henry. They took great…read morecare of him - especially as he isn't normally in daycare/boarded (he's a bit spoiled and is with me...pretty much all the time). Staff took the time to answer all my questions and were able to accommodate a last minute booking. ALSO they're in constant contact with our vet who shares the building so I felt doubly comfortable trusting Henry to the team!

This place is ruined. Once Village Pet Care purchased them they went straight downhill. They raised…read morethe prices right away, and let the entire building fall into disrepair. They stopped any nice touches like giving them an exit bath after a boarding stay, which was appreciated since they are more expensive than most places. They have screwed up reservation details many times. They failed the state health inspection due to many violations from poor food storage, to water pooling up in the lights and ceiling, and signs of mold, as well as them not changing the HVAC filters in over a year. To top it off, they kept it a secret and never informed the customers. Nobody should bring their dog here and they deserve to go out of business. Just another greedy corporation prioritizing gouging the customer over the well being of your loved ones. Village Pet Care should be embarrassed but they obviously do not care.

We absolutely love this place! My dog Max averages 16 miles a day at suite paws (according to his…read morelittle Fitbit) The staff members call him by name when him off in at VIP in the morning. The impressive bit is that this started happening on his 3rd day!! Amazing staff Non-stop care and attention Price is fair considering what you get! Webcam streaming Daily photos taken Pictures with Santa Daily report cards Valentines cards 10/10 highly recommend

I paid extra for a camera suite for my dog's stay from Nov 26-30, and the only reason I knew what…read morewas actually happening with her is because I watched the camera like a hawk. I later learned they do not provide report cards for boarding, only daycare -- meaning unless you constantly chase information, you are left completely in the dark about your pet. I discovered my dog had vomited only because I saw her blanket disappear on camera and called to ask why. I was told it was being washed and would be returned shortly. It never was. The next morning (pickup day), I was told she had soft stool. Later that same day, when I called again because my emergency contact had to pick her up due to their absurdly restrictive 4-5 PM pickup window, I was finally told the full truth: she had missed multiple meals, was barely eating, then throwing up, and had diarrhea. I was also told they only notify owners after three missed meals. So to be crystal clear: my dog was vomiting, not eating normally, and had diarrhea, and neither I nor my emergency contact were notified in real time. I was denied the chance to make informed medical decisions for my own pet. If I had known sooner, I would have pulled her immediately for veterinary care. She has been boarded elsewhere multiple times and has never experienced anything like this. She came home with ongoing diarrhea, extreme anxiety, and was clearly traumatized. She smelled bad, and her bottom was not clean. On top of the health issues, her toys were missing, her medication was not returned at pickup, and I now have to go back for her belongings. Every time I called, staff had to "check her chart" and put me on hold, and it never felt like anyone actually knew or was truly monitoring my dog. The front desk was rude and dismissive at drop-off, and I was given zero reassurance that my dog was in caring hands. I do not believe my dog was in immediate physical danger -- but she was absolutely emotionally neglected, and the failure to communicate active illness is completely unacceptable. I have cancelled her Christmas stay and will never return. This facility may look nice on the surface. What it lacks is real-time medical judgment, transparency, and basic accountability. I would never recommend allowing your dog to stay in a room without a camera here, because without one, you truly have no way of knowing what is happening or what isn't being communicated. Based on my experience, transparency only existed because I had visual access and kept pushing for answers. I trusted this facility to protect and communicate about my dog without me having to play detective, and that trust was completely broken.

There is plenty of parking outside of the business. Once inside an employee was very helpful in…read moreassisting me while locating items. Petsmart has a rewards program for discounts and they sell a variety of products such as food, treats, accessories, and clothes for all of your pet friends. They also have yearly photos with Santa for your pets.

I scheduled an appointment with the Millbrook Petsmart outside my community store in Knightdale…read morebecause they were booked. Left early but an accident along the way delayed traffic. I called and spoke with a young lady who suggested I would have to pay a late fee if beyond 15 minutes. No problem and arriving 2 minutes beyond that I was told they couldn't take my pet grooming appoint. No one or pets were in the salon. Elizabeth I believe is the lead team associate. I viewed this as Petsmart and associates lack of business skills and client interaction In dealing with the public. My schedule was tight and the tip would have been above average had she just given my pet a groom. I will no longer use this facility and will remember that awful attendant who got pleasure trying to ruin my day. This review pertains only to the Raleigh Millbrook Rd location

Tasha has been the groomer for our dog for over 5 years. She's very nice and I believe cares…read moregreatly about what she does and how she does. The last couple of times she groomed our dog there were a couple of issues, so the last time she came to our home to take care of our dog I brought those issues to her attention. A few days later she sent an email ending our "business relationship" because though our "complaints and concerns are valid" she "could not confirm or deny" what happened. I wish to point out that when I told her of these concerns that I was as polite as I could be with her, so that she was aware of what happened. In her email to us she expressed that she felt very anxious while working on our dog after our exchange. Which is part of the reason she quit. After 5 years of having her come to our house to groom our pet and having a pleasant business relationship we thought we had, we thought that bringing things like this to her attention would be nothing more than something for her to consider while working on our pet, regardless of whether she could confirm or deny what she was being being told.

Tasha has been incredible! We've been having her groom our senior lab and anxious berner. She is…read moreattentive (hello, I had no idea my berner's dew-claw was split), gentle, and super responsive. I am so glad I found Tasha and Sparklin' Petz Mobile Grooming. Highly recommend!

Just when we thought our Yona bear couldn't get any fluffier - City Pet made it happen, along with…read moregiving him exactly what we requested. When I had concerns about an issue, it was quickly rectified. It is apparent the owner cares very much about the well-being of their fur clients and maintaining a reputable business overall. Thank you. P.S. They went above and beyond to squeeze us in last minute (multiple times).

I would give this place 5 stars were it not for the fact that they nicked my dogs nip on the belly…read moreshaving for the mini grooming. You could tell more irl that it was cut a bit and had blood smeared. My dog seemed super happy to be there and walked right in through the dog gate to the back. When I was talking to the woman at the register she said that she (my dog) acted like she knew the drill and walked right into her kennel/cage which is incredible because she hates water or baths and usually tries to make a run for it at least she did when we would take her to Petco. Super friendly and helpful staff and extremely reasonable prices ($110 for an XL? dog: mini groom/teeth brushed and clipped nails included)l. My dog is usually between 105-110 lbs). They did SUCH a good job clipping her nails. Even the vets we've seen in the past can't do a good job and sometimes miss nails altogether. They did a wonderful job. Would come back and skip the belly shave. Parking is a loading zone at the front of the shop. It's "downtown" Raleigh but like on the outskirts so it's not too busy and it isn't difficult to get a parking spot if you go in the morning. Drop off is between 8-10am. I dropped her off at 9 and they finished by around 3 (like 2:45 to be exact haha).

I took my dog to the Grooming Barn for the first time today, and I was 100% pleased that I did! Not…read moreonly did my dog get sparkly clean (ears, nails trimmed down, and shaved down nicely) .. but I spent 1/2 of the $$ I normally do (usually go to petsmart). Charlie was extremely happy when I picked him up, and the staff / customer service was amazing! ! I have found my new groomers and pet sitting business thanks again! !

Grooming Barn exceeds all your expectations! I took my Newfie here a couple weeks ago and it is the…read morebest she has ever looked, smelled, and felt. Her fur was glowing and it last throughout the week! Which is super abnormal for her type of coat. We are already scheduling her second appointment. There is nothing but good things to say about our experience and how sweet the staff is!