‍Reactive dog owner here! I'd like to start off by saying I have never had a bad experience at any of the Unleashed locations! The staff at each store are absolutely phenomenal. I frequent this store for their dog bathing stations- we usually go to the Cary location but just found this Stonehenge spot which is a little closer to us. General Unleashed info: I always call ahead to reserve a spot for a bath- you must do this to ensure they have time for you. Baths are reserved for an hour. They usually fill up quickly for a weekend spot but I've never had any issues with same day reservations so long as you are flexible. I also really appreciate that the staff has always been super considerate and understanding when I specify that my dog is reactive to both other dogs and some people. I usually let them know while he looks super approachable because he's so fluffy and cute () he's kind of a butthead with strangers (). They always respond with kindness and politely give him plenty of space when we come in- and also let us know if there are other dogs in the store when we come in! I cannot tell you how much reassurance this gives us as owners to a reactive dog- we appreciate this courtesy so much! Protip: buy the frequent bather card! $60 for 4 baths and your 5th is free! They link this to your phone number so you don't have to worry about losing the card and it is good for use at any of their locations! Stonehenge specific: The bathing area is in the back of the store and is a converted bathroom and has plenty of space! I love that you can close and lock the door! (Re: reactive dog) There are ties you can use in the bathing tub as well as the drying area in case you have an escape artist. The water took a little to warm up but got to a nice mild temp for my pup. I would say the bathing station is a good size for dogs up to the 60-ish lb range. 70 and up might be a challenge just because of the height but I'm sure you could manage if you are determined. TL;DR $15 self bathing station, well worth the price for not having to clean up/well stocked bathing area and very accommodating staff. read more

Such a great shop. They had all kinds of stuff for my boy Charlie that I couldn't find anywhere else! The leash selection was incredible.

I stopped by with my newly adopted shelter dog and received great customer service from Autumn! She took the time to walk us through the store and gave detailed, friendly recommendations. She was suuuuper patient with my excited pup and I will absolutely be visiting again. 10/10 customer service. Plus they have a large selection of products all across the range of doggie and pet needs and prices. read more

I love visiting local dog supply stores and this location did not disappoint! I used to work for a small dog boutique in Raleigh and knew a lot of the brands that were being sold at Unleashed because of my last job selling the same items. Unleashed is actually cheaper in price comparison...why pay $10 for a bow tie when you can spend $5 instead? It means I can buy more goodies for my dog! Unleashed definitely allows me to buy more quality products for less, and that's great during these times of inflation. I always prefer to support local businesses over chains so Unleashed provides that "luxury." Besides their amazing and honest prices, this supply store is pretty big! There are so many healthy options for food and treats as well as toys! Your options are nearly endless at Unleashed! I bought my dog a 420-friendly bow tie, a durable raccoon toy, and a sweet potato treat. The staff are all super friendly and helpful, too! Highly recommend visiting Unleashed for your dog (and cats, too!) read more

Customer service, selection, store cleanliness are always excellent at the Stonehenge store!

Since getting my puppy almost 6 months ago, Unleashed has become a weekly or bi-weekly stop for all of my dog needs! Korra loves coming here and sniffing around (and trying to get into all the dried treats). She loves all of the people too and the complimentary treats they have at the check-out counter! The staff is always super helpful and friendly. They've helped me pick out treats, harnesses, and more. We have Korra's Instincts brand puppy kibble with dried raw pieces auto shipped to our house from an online store, but we come here for pretty much everything else. Harnesses, leashes, toys, high quality treats and chews (she looooves a chicken foot), and Answers brand raw food and goats milk. They have a great selection of products. The last couple of times, they didn't have it out, but they also usually have a scale near the entrance for you to weigh your pup. I love that since she's growing so fast and seeing the weekly progression in between vet visits is fun. read more

Unleashed Stonehenge - Front entrance - Pet Stores Near Me - Raleigh, North Carolina

Very friendly staff and lots of fun toys. Also a good selection of raw foods and snacks like bones and chews!

I walked in and wasn't even greeted. I use to give my business to them and highly recommend them. The ladies that use to work there were so nice! We loved seeing them. But this place has changed now.Twice I've been in and same experience.. I walked out. They just looked at me and went about their business. I will give my business to Hollywood Feed. They are So nice when walking in and so helpful. I will go where they acknowledge you and have excellent customer service!! read more

Immediately greeted when I walked in and was asked if I needed help finding anything. Emma gave great suggestions when I asked about dog food for my 11 month old 80 lb golden retriever. She explained to me the benefits and suggested add ons to make it more nutritious and flavorful. She answered all my questions and was patient with me when trying to find the right toys, treats, etc. The store is very well organized and has all the supplies needed to make our fur baby happy. I highly recommend checking them out. You don't get this kind of personalized and friendly treatment at the chain pet stores. read more

Brie was such a delight to work with! She helped us fit Antonio for a leash and also talked to us about a raw food diet and higher quality cat food. She was by herself and swamped, but handled all customers with grace. We didn't feel rushed and she provided great customer service. They were also outstanding when I had to return something. Our cat would not take the product and they were excellent. I try to avoid returning stuff, but this just didn't work. The store is cute and has lots of wonderful items and I will be back for Christmas! I know they have also supported the Wake Co. Animal Shelter with donations and want to include that as I like to shop at small businesses that also give back. read more

Unleashed Stonehenge - Brie helps fit Antonio with a harness. She gave outstanding customer service! - Pet Stores Near Me - Raleigh, North Carolina

I've been a customer of Unleashed for a few years now, and I was delighted to find that they have a store on Creedmoor, which is a lot close to my house than the Wycliff location. The staff are friendly and knowledgeable, and they're one of the only places that sell raw meat dog food, which is all that Her Royal Furriness eats. I don't have any (human) children, and it's a pleasure to have a store like Unleashed to spoil my canine child with. read more

Great place! Staff has always been super friendly and helpful. They've suggested products but weren't pushy about selling them. Lots of options on leashes/collars as well as treats. read more

Unleashed Stonehenge - Pet Stores Near Me - Raleigh, North Carolina

Moved to North Carolina almost a year ago with my Rottie. She's super friendly and will lick your face off. (We're working on these things) The people here are the only ones that have made us feel comfortable. We got bad looks and was told that Rottweilers weren't welcome in other "pet stores". They are always so helpful and so very kind and Jovi and I both just absolutely love it. She enjoys the wash station and so do I! It's so convenient! There has been several groomers who have turned us away because of her breed, so I am forced to do it myself. I can't complain though! Unleashed has everything you need to groom your animals! (No haircuts, although they do have scissors if you need to snip here and there). They always have treats in the back too! We make frequent trips here, every 2-3 months and I will continue coming to support this business! read more

I buy probably 95% of my pet supplies from here. They have high quality food and toys The staff is always extremely friendly and helpful. They also keep track of the food you buy so you can get the 12th bag free. read more

Wow. Wow. WOW! If I could give 10 stars I would. I had such an amazing experience this evening with Sian! Excellent customer service is an understatement. My fur baby is sick and I came in with a few questions. Sian went above and beyond-we ended up having a wonderful conversation packed with helpful knowledge and sincere advice. I loved Unleashed before, and have recommended to friends, but after this experience I had to share with all yelpers out there. This place is absolutely worth stopping in wether you're looking for bones, toys, leashes, food, holistic vitamins... you name it! They have product AND knowledge, and did I mention the customer service is extraordinary!? :-) Thanks a million Sian and Unleashed. read more

You're about to read a very positive review, so before someone thinks I'm biased in some way, know that I don't know these people personally nor do I have any affiliation with them - I'm simply a local customer and that's it. And I've only lived in Raleigh for a couple of years, so don't be a doubting Thomas about this review - take it at face value. Here goes. This place is flat out terrific. I've never experienced such knowledgeable, friendly, helpful staff in a pet store. These people really love dogs and cats and their inventory and helpfulness shows it. Many might say "but these smaller stores are more expensive than the big guys". Wrong. Two things here, the first is comparing apples to apples of the exact same product. 12" bully sticks at Petco are substantially more expensive than here. Second, there's the quality of the products. If you feed your dog or cat cheap stuff, which we've tried, You end up with higher vet bills in the end than if, like what you feed yourself, you pay attention to good diet. Our two dogs do way better on the quality raw frozen food from here. Things got a bit tight financially for a bit and so we went back to cheaper stuff and guess what - vet visits. So we're back to the food frozen stuff and our dogs are way healthier and more energetic. It was false economy in our case to skimp on cheaper quality food. So, in summary, do yourself a favor and buy your dog and cat stuff here, because it's high quality, great service, and no questions asked if there are problems - these people have got your back. I'm a huge fan. read more

When I first moved here with a kitten AND a puppy scrabbling around in my apartment, I decided then and there that I was going to give them the best I could. I love littler stores versus chains like Petsmart and Petco, and the two Unleashed shops had great reviews. I had originally gone to the other store on Wycliff before I found the one on Creedmoor, which is right down the road from work, so very convenient! I love going to the store, everyone working there has ALWAYS been helpful and super nice. They've answered any and all questions I've had and help me haul out bags of food to my car. I've gotten crates, thundershirts, treats and toys galore there, not to mention some catnip for my little tiger and some homeopathic anxiety drops to give my little girl Cookie. The prices are fair compared to other places I've checked out as well - money saved on high quality goodies makes everyone happy. My babies are happy and healthy. Unleashed has a loyal customer in me. :) read more

Don't let the size of this store fool you. It is well stocked and has a variety of pet products that are fairly priced. Staff is friendly and helpful. The store can get busy on weekends so I try to go during the week. Their customer service and return policy is amazing. They aim to please and I would highly recommend them. It also nice to be able to support a local business and not a pet superstore. read more

This pet store was recommrnded by our Dod Trainer and she was right. They had the perfect harness, brand is "Plush" for a Yorkie, Morkie, Chihuahua or any toy breed with small neck size and small to medium girth. We bought and went through over 6 harnessness in 4 weeks before finding this high quality best features brand. Three locking mechanisms to prevent pulling off totally. Soft comfortable material far better than typical nylon harnesses. Finally a solution! Xena, the sales person was so friendly and loving to our puppy. Only at a small store like this would you get such personalized attention. Xena is a real dog lover and has three at home. She helped us find the exacty right brand and style for our 6 pound Morkie (Yorkie & Maltese mix). Rosie is 14 weeks and needed a 2xs which fits perfectly with room to grow. Here's the best tip of all. The price was 33% less than the lowest Amazon price. I read other reviewers who also said their pricing is below big box stores. They have several shops in the Raleigh area. We will be shopping here from now on! read more

I go to this store all the TIME! Great group of people, very friendly and outgoing, but also very busy. The shining star is the manager. She's a small Asian lady who is always willing to go out of her way to help anybody who needs it, seems to really care about the animals, always giving advice, she's GREAT! Absolute gem of a woman! 5 big stars! I recommend this place to any and all people and of course, their pets! . .I have 7 dogs all they all love going there! read more

Holy Smokes......went into one of the big box pet stores the other day and it reminded me that I hadn't done a review on my local pet supply shop, Unleashed. Just walking into Unleashed you can feel the love for our furry friends. It's a small shop compared to the big boys but what they lack in square footage they make up for in Customer Service. Everyone is so helpful with a smile and a genuine interest in the welfare of your critters. In addition the pricing is reasonable. One of my cats was becoming a finicky eater and they gave me a few samples to try gratis. If you want a feel good experience try out unleashed. You'll be a happy camper. read more

I go to the Lake Boone Trail location. The staff is so friendly and excited about helping and seeing your pet. I love bring in my dog for some TLC and great natural products. 2 staples for our babies are the Stella & Chewy's mixers and the bully sticks. Will go back over and over! read more

I am a loyal customer to Unleashed. They have to highest quality products with reasonable prices. Even if you pay a dollar more than you would in the local chain stores, the customer service and staff knowledge make up for the extra dollar. You are also supporting locally owned stores. Thanks guys for great quality products and great customer service. It's always a pleasure shopping there. read more

This store is awesome. The staff is so knowledgeable about the food that they sell and even about some health concerns. They sell high-quality food at a good price. The staff always crazy when I come in and they remember my dogs when I bring them. I absolutely adore this place. read more

We were first time customers on Sunday- we (have) had a dog with tummy issues- after a couple visits to the vet for this,we decided to investigate and research the issue ourselves. As we were trying to rule things out and get to the source of our dog's digestive problem, we found Unleashed (online) and went for a visit to the store. JP was extremely helpful and quite knowledgeable- he suggested a couple things (no pressure at all to buy) to try and...after just three days on a new diet in addition to a bit of raw goats milk, our Molly is feeling and doing SO much better! Thank you, JP! Unleashed is our new favorite place! read more

I rescued a dog that had been abused as a breeding b***h and she had no knowledge of treats etc. the person who helped me lovingly collected samples of treats so I could try them with her. I had been collecting many treats that she would not touch regardless of how special they were. We needed something that could be used for training and good behavior. They are superior in customer service. read more

We have been customers of Unleashed for many years! Ever since they opened their first store, we could feel the love and experience the knowledge that Amy and JP had for pets and all that dogs need. Over the years they have helped us care for our fur babies, grieve the loss of one and celebrate the accomplishments and milestones that come with being loving doggie parents. Thank you for the love, the advice, the information, and the parties! The Unleashed family is a huge part of our family! read more

Staff is super helpful and friendly. They know my pups by name and always give them love and treats when we come in. They also have a great selection of quality items you won't find in the big chain stores read more

I've lived in Raleigh for 2 years, and today was my first trip to an Unleashed store. I am ashamed of myself for the money and time I've spent at petsmart/petco. My trips to the latter 2 are always.... something I dread. I know to expect little help, lack of knowledge about the products on the shelf, and a clutter of products that I (personally) don't believe any PET store should sell (i.e: dog/cat foods that are cheap/unfit for the well being & nutritional needs of an animal). I know, I am critical, but I spend a great deal of time and money in pet stores (a 30lb bag costing $50 lasts maybe two weeks in this house? Not to mention the supplements my spouse and I have been urged to buy to help with our 10month old great danes kidney function, meds, etc). Petsmart/petco are large, unattractive, somewhat uninviting stores.. and as I said before- their employees do not know much about what their store sells- therefore *most* employees aren't good at recommending anything. Unleashed (on Creedmoor Rd in Raleigh) made my entire week this afternoon. Not only were they VERY knowledgeable about everything in the store, they seemed to take genuine interest in my dog who was wih me, Forrest (a 14wk Harlequin Great Dane), as well as an interest in my two at home and the issues we've had. They carry the food I now use (and will continue to use FOREVER! It's an incredible food for giant breeds that's also very easy on tummies! Taste of the Wild Pacific Stream Canine), and they don't bother stocking their store with foods that aren't actually suitable for your furry family. Back to their knowledge- I've been wanting to add a probiotic to the packs food. The employee helping me was so wonderful! He took me through all the things they had in store and helped me pick something to try out and explained further to me the benefits of a probiotic. At checkout I saw some cute smoothie treats for the pack, all natural of course and even though they were already on sale, I ended up getting several for free, just because! The guy and gal working there this evening were just exceptional, and obviously I don't find exceptional service often so I get very excited when I do! To top everything else off- the male employee offered to carry everything to my car so I wouldn't have to manage a 40lb puppy and a 30lb bag of food (and some smoothies). Oh, and once you buy 12 bags of food you get a free bag! That may not mean a lot to some people, but like I said- we go through a LOT of food! WHEW. Summary: Unleashed is an awesome store & I was very impressed all around! If you live in Raleigh, Cary, or Wilmington, check them out! read more

as good as it gets again. great employees,service,merchandise,and prices. The decor is nice. They have great greeting cards. Bravo.

I am so happy they opened this location, it is way closer to my house but the staff is awesome! My dog had serious problems with food allergies and we were able to find one that she absolutely loves. She won't eat her food without the raw goat's milk. The staff is always nice and helpful. read more