I e been ordering cat food and little online since Covid and picking them up here. Employees are…read morevery nice and helpful and curbside orders are brought out quickly. When I do go in store the employees are helpful when asking questions and very knowledgeable about cats. I dill continue to be a satisfied customer.

Overall vibe was great! Very clean & mostly friendly staff. I will say, there was one cashier that…read moreacted a little up-tight, as though they were a manager. I realized they weren't when they had to call over an actual manger to do my return. I think her name started with an A? Otherwise, the stock they have there is amazing & new! The animals in the back are much cleaner than other places I've seen as well.

I was so LUCKY to find Pet Wants North Raleigh! Erin is a true EXPERT groomer! Best experience EVER…read morewith the owner/groomer team at Pet Wants. Erin and Cooper are incredibly patient and skillful. Erin managed my VERY difficult doodle after many other groomers told me they wouldn't be able to handle him. She not only completed the groom with such skill but she was patient with me and listened to my concerns/questions in advance so that we could both feel comfortable. They kept me updated and the pricing is very fair -- great value for service! I can't recommend this place enough--Erin has a special touch that you won't find with your average groomers! My dog was very comfortable with Erin and Cooper plus their treats are now my pup's new favorite. (Obi says thanks for the Dino too!!)

Small, cute pet shop in the North Ridge Shopping Center off Falls of Neuse. I don't typically shop…read moreover here so I likely would not have noticed it. It was on the Neighborhood Pet Bingo card so I stopped in to get a stamp. While there I browsed the selection and picked out some toys and treats. They were good quality and pricy, but comparable in price to other local pet stores. This shop is unique in that they offer their fresh dry pet food as a self fill station where you pay by weight. Pet Wants offers pick-up and delivery as well. The employee working the counter was welcoming and helpful. Overall, we had a positive experience here and recommend this shop to others!

First time getting Nail Package done on our baby Cookie-a active 75# lab…read more All employees were helpful and very friendly. Holly did a FABULOUS JOB!!

Very uninterested, unwelcoming, unfriendly and underwhelming spaces here. Employees make eye…read morecontact and don't acknowledge you. See you pacing down aisles lost and confused and no assistance extended. I don't ever have to return to Per Supplies Plus and I regret ever making a single purchase here.

This particular location is always pretty great. But the way they went above and beyond when they…read moredidn't have to is what brought me here I mistakenly ordered food for my pet on a holiday (this past Monday) and completely missed the fact that they were closed (my fault, not theirs. Reading is fundamental lol) Gave them a call today just to make sure my order went through since I opted for delivery, and the employee confirmed they did have my order and apologized for not being open lol totally not their fault. She was sincere and assured me I'd have my items soon. To my pleasant surprise not only did I get a hand written note apologizing for the delay, but they threw in a few treats for my dog as well. They didn't have to do any of that but still chose to be kind and apologetic. People are not the greatest these days. So this was really nice to see. Ten out of ten stars.

I'm extremely disappointed with how Pet Supermarket (in Raleigh) handled our experience involving…read morea bunny we were purchasing for my 3-year-old nephew. On Saturday we took my nephew to pick out his bunny, it was insinuated that we could not afford the rabbit, we were told that everything would be about $400 without asking which was incredibly inappropriate and embarrassing. Today, Monday we went back to purchase the bunny. We had already purchased everything needed to properly care for the rabbit and showed that we had purchased the required supplies, when INTERROGATED by the store employee who had called the manger. We asked to speak to the manager who wasn't in the store but came in rudely! we were still not allowed to purchase the rabbit. This was supposed to be a special experience for a 3-year-old who was so excited to have his first pet, and instead he was left confused and heartbroken and discriminated against. I understand that stores have policies regarding live animals, but making assumptions about our ability to afford the rabbit and then refusing the sale after we demonstrated that we were prepared was extremely upsetting and disappointing. We were dressed appropriately, clean, POLITE and drove in a 2025 Mercedes benz. I hate to say we were racially profiled, but the only difference between us and them were our skin complexions. This left a 3 year old boy in tears! How do we explain this to him?!

Their animals seemed uncared for. They don't let you hold the animals because apparently it makes…read moreit hard on them for that human interaction? So you can't hold pets even if you wanted to consider purchasing. You would have to literally buy the animal first. I get it but at the same time there multiple employees that end up doing JUST that and they don't take them home so the policy is just dumb. ALSO they apparently they're supposed to charge for bags but just never do? Hmm.

Welcoming and pleasant staff here. A staff member in this…read morePetco assisted me by checking the back for the Royal Canine food I was searching for. The person went over and beyond. Expressing when the next truck should come and suggesting I should check back. I appreciate the level customer service and attentiveness by this staff member who was a stocker on the day I visited.

Thank you, Anthony, for such AMAZING customer service when i needed your input on purchasing a…read morecushion liner for my dog crate.. In an era of poor customer service at most businesses, you sooo stand out as being SUPERIOR in your caring attitude towards a customer in need of assistance.. Kudos to you!!!!! And thank you again!!!

This is a new store and my wife and I decided to see what it has to offer as we have a puppy who is…read moreoutgrowing her harnesses and is a finicky eater. Well we were very impressed with the store. The women who were working that day were all very helpful, and enjoyed playing with our puppy while showing my wife different harnesses and leashes. They did not get upset when she had happy squirts on the floor and were there with paper towels and disinfectant to clean it up. One of the areas I liked is the wall of treats for lack of a better term. They have a large selection of treats, some of them grain free in bins and you can mix and match them and try a wide variety of treats for your dog. You do not have to buy a pound bag and get home and find out that your puppy does not like them and you are stuck with them or end up trashing them. Also they were helpful giving us samples of some new foods to try, because as I said she can be finicky and again you are not buying an 8 pound bag of food to just let it go to waste. I truly recommend this store to all that live in North Raleigh and have pets, give them a look and I am fairly sure you will be satisfied.

Horrible experience. Did not leave puppy for grooming service due to terrible customer service.read more

2026 / STILL THE WORST PETSMART EVER. I'm not even sure how they're still in business. There's no…read moreway staff are getting properly trained. If you are considering taking your pet here for anything PLEASE RECONSIDER. Terrible service & handling of animals. If you HAVE to use Petsmart try the Knightdale location at least. But any other place of business that services animals i'm sure will be better than here. AWFUL. 0/10

‍Reactive dog owner here!…read more I'd like to start off by saying I have never had a bad experience at any of the Unleashed locations! The staff at each store are absolutely phenomenal. I frequent this store for their dog bathing stations- we usually go to the Cary location but just found this Stonehenge spot which is a little closer to us. General Unleashed info: I always call ahead to reserve a spot for a bath- you must do this to ensure they have time for you. Baths are reserved for an hour. They usually fill up quickly for a weekend spot but I've never had any issues with same day reservations so long as you are flexible. I also really appreciate that the staff has always been super considerate and understanding when I specify that my dog is reactive to both other dogs and some people. I usually let them know while he looks super approachable because he's so fluffy and cute () he's kind of a butthead with strangers (). They always respond with kindness and politely give him plenty of space when we come in- and also let us know if there are other dogs in the store when we come in! I cannot tell you how much reassurance this gives us as owners to a reactive dog- we appreciate this courtesy so much! Protip: buy the frequent bather card! $60 for 4 baths and your 5th is free! They link this to your phone number so you don't have to worry about losing the card and it is good for use at any of their locations! Stonehenge specific: The bathing area is in the back of the store and is a converted bathroom and has plenty of space! I love that you can close and lock the door! (Re: reactive dog) There are ties you can use in the bathing tub as well as the drying area in case you have an escape artist. The water took a little to warm up but got to a nice mild temp for my pup. I would say the bathing station is a good size for dogs up to the 60-ish lb range. 70 and up might be a challenge just because of the height but I'm sure you could manage if you are determined. TL;DR $15 self bathing station, well worth the price for not having to clean up/well stocked bathing area and very accommodating staff.

Such a great shop. They had all kinds of stuff for my boy Charlie that I couldn't find anywhere…read moreelse! The leash selection was incredible.

The go to store in the Triangle for serious hobbyists. I've never gotten bad advice from them, and…read morethey have great livestock and plants

Some of the folks there are great others meh. I get they are busy but no fish store should have…read moredead fish in their tanks. No excuses.