Nice try. The "Manager" is your daughter! She, (along with the first young man), VERBALLY, in her…read moretelephone call, assured me that she did NOT have ONE CAGE AVAILABLE, and did NOT remotely offer to loan me one, much less any possible solutions. DO NOT CHANGE FACTS. I found this hard to believe. It was at this point I contacted the Seller of the young Lavender Orpington, who was so very gracious as your daughter should have been.
Hopefully in posting even more of your emails, you can peruse what your daughter actually emailed me as her response!
I know that you are certainly proud of your "MANAGER" and her very sophisticated language such as "fuc* you," and calling me names, such as "certifiably insane." Considering that I am a published Editor, a Military Officer-Persian Gulf War, and retired Clinical Neuropsychologist, I really enjoyed that. Could you tell me what Universities she attended? Oh that's right, she DIDN'T. You've done a fine job there Madame, in picking a friendly, honest, and warm, "Store Manager." Rattlesnakes, are nicer.
The reason that I have posted to YELP is NOT about any cage, but concerns about how your staff on Saturday handles customers, namely YOUR DAUGHTER! Just READ your daughter's language to me.....a long term customer, Military Officer and Dr., and well respected community member! It is pathetic how it never crossed her mind to say "I'm sorry," and then, instead of checking facts, you posted a response before READING the insulting email from her with the foul language! You missed the ENTIRE point!!
All she had to do, AND her Mom, was be gracious, learn from BOTH of your mistakes, and apologize.
Have a great day.
Dr. Brown