I e been ordering cat food and little online since Covid and picking them up here. Employees are…read morevery nice and helpful and curbside orders are brought out quickly. When I do go in store the employees are helpful when asking questions and very knowledgeable about cats. I dill continue to be a satisfied customer.

Overall vibe was great! Very clean & mostly friendly staff. I will say, there was one cashier that…read moreacted a little up-tight, as though they were a manager. I realized they weren't when they had to call over an actual manger to do my return. I think her name started with an A? Otherwise, the stock they have there is amazing & new! The animals in the back are much cleaner than other places I've seen as well.

Very uninterested, unwelcoming, unfriendly and underwhelming spaces here. Employees make eye…read morecontact and don't acknowledge you. See you pacing down aisles lost and confused and no assistance extended. I don't ever have to return to Per Supplies Plus and I regret ever making a single purchase here.

Great store! Everything was well-taken care of inside, it was clean, and the gave my pup Charlie a…read moretreat!

Very disappointed with Pet Supermarket in Florida. I have repeatedly received defective dog food…read morecans that are dented, which is concerning because damaged cans can compromise the safety of the food for pets. I have already submitted complaints through their online system and by email, but no one has responded or followed up. The lack of customer service and accountability is extremely frustrating. Pet owners trust companies like this to provide safe products for their animals, and ignoring customer complaints about damaged food is unacceptable. Based on my experience, I cannot recommend Pet Supermarket and will be taking my business elsewhere.

I visited this pet store yesterday with the intention of adopting a cat, and unfortunately, my…read moreexperience was completely unacceptable as an African American woman From the moment I walked in, I was met with unprofessional and disrespectful behavior. The store manager, Kayla, was especially rude and dismissive. Instead of being welcoming or helpful--especially to someone looking to adopt--her attitude made me feel uncomfortable and unwelcome. They were so mean to the cat she jumped out the cage and was lost for several hours. As a customer, I expect basic respect and professionalism, and that was clearly lacking here. The way I was treated did not reflect a business that values its customers or the community it serves. I strongly encourage others to be aware of how they may be treated before choosing to support this business. There are plenty of other pet stores and adoption centers that are kind, respectful, and genuinely care about both animals and people. I will not be returning.

Their animals seemed uncared for. They don't let you hold the animals because apparently it makes…read moreit hard on them for that human interaction? So you can't hold pets even if you wanted to consider purchasing. You would have to literally buy the animal first. I get it but at the same time there multiple employees that end up doing JUST that and they don't take them home so the policy is just dumb. ALSO they apparently they're supposed to charge for bags but just never do? Hmm.

Welcoming and pleasant staff here. A staff member in this…read morePetco assisted me by checking the back for the Royal Canine food I was searching for. The person went over and beyond. Expressing when the next truck should come and suggesting I should check back. I appreciate the level customer service and attentiveness by this staff member who was a stocker on the day I visited.

Thank you, Anthony, for such AMAZING customer service when i needed your input on purchasing a…read morecushion liner for my dog crate.. In an era of poor customer service at most businesses, you sooo stand out as being SUPERIOR in your caring attitude towards a customer in need of assistance.. Kudos to you!!!!! And thank you again!!!

This is a new store and my wife and I decided to see what it has to offer as we have a puppy who is…read moreoutgrowing her harnesses and is a finicky eater. Well we were very impressed with the store. The women who were working that day were all very helpful, and enjoyed playing with our puppy while showing my wife different harnesses and leashes. They did not get upset when she had happy squirts on the floor and were there with paper towels and disinfectant to clean it up. One of the areas I liked is the wall of treats for lack of a better term. They have a large selection of treats, some of them grain free in bins and you can mix and match them and try a wide variety of treats for your dog. You do not have to buy a pound bag and get home and find out that your puppy does not like them and you are stuck with them or end up trashing them. Also they were helpful giving us samples of some new foods to try, because as I said she can be finicky and again you are not buying an 8 pound bag of food to just let it go to waste. I truly recommend this store to all that live in North Raleigh and have pets, give them a look and I am fairly sure you will be satisfied.

2026 / STILL THE WORST PETSMART EVER. I'm not even sure how they're still in business. There's no…read moreway staff are getting properly trained. If you are considering taking your pet here for anything PLEASE RECONSIDER. Terrible service & handling of animals. If you HAVE to use Petsmart try the Knightdale location at least. But any other place of business that services animals i'm sure will be better than here. AWFUL. 0/10

Quick and helpful staff. My pup got exactly what I brought her in for. Very happy with the care and…read morequality of cut.

‍Reactive dog owner here!…read more I'd like to start off by saying I have never had a bad experience at any of the Unleashed locations! The staff at each store are absolutely phenomenal. I frequent this store for their dog bathing stations- we usually go to the Cary location but just found this Stonehenge spot which is a little closer to us. General Unleashed info: I always call ahead to reserve a spot for a bath- you must do this to ensure they have time for you. Baths are reserved for an hour. They usually fill up quickly for a weekend spot but I've never had any issues with same day reservations so long as you are flexible. I also really appreciate that the staff has always been super considerate and understanding when I specify that my dog is reactive to both other dogs and some people. I usually let them know while he looks super approachable because he's so fluffy and cute () he's kind of a butthead with strangers (). They always respond with kindness and politely give him plenty of space when we come in- and also let us know if there are other dogs in the store when we come in! I cannot tell you how much reassurance this gives us as owners to a reactive dog- we appreciate this courtesy so much! Protip: buy the frequent bather card! $60 for 4 baths and your 5th is free! They link this to your phone number so you don't have to worry about losing the card and it is good for use at any of their locations! Stonehenge specific: The bathing area is in the back of the store and is a converted bathroom and has plenty of space! I love that you can close and lock the door! (Re: reactive dog) There are ties you can use in the bathing tub as well as the drying area in case you have an escape artist. The water took a little to warm up but got to a nice mild temp for my pup. I would say the bathing station is a good size for dogs up to the 60-ish lb range. 70 and up might be a challenge just because of the height but I'm sure you could manage if you are determined. TL;DR $15 self bathing station, well worth the price for not having to clean up/well stocked bathing area and very accommodating staff.

Such a great shop. They had all kinds of stuff for my boy Charlie that I couldn't find anywhere…read moreelse! The leash selection was incredible.