I have lived in Heritage in Wake Forest for many years and commend Pet Mania as top notch in every…read moresingle way the many times I have visited over the years. Service is outstanding and Staff is great in explaining which items are best for your pet and WHY as well as their efforts to locate difficult to find items. their prices are highly competitive - in other words, they are outstanding in every way especially when you consider the fact that they also carry the highest quality products as well as typical brands. I wouldn't go any other place and believe me, I have put a lot of research in regarding locating the best store. They carry EVERYTHING with the highest diversity! My experience with their store is WAY OVERDUE to share on YELP - I could not be more appreciative!!!! THANK YOU ALL SO VERY MUCH!!!! TERI FRIEDMAN

Pet Mania is a nice little pet store that has premier brands and healthier choices for your pets…read more From goats milk to toys, and everything in between, there is something for everyone and every pet. Cats, rabbits, dogs, birds, they have it! My biggest complaint, though, is pricing. Some things are way overpriced and others are on the lower end. There's no real balance when it comes to their prices so just know that going in. We bought our dog a few hide-free bones and a toy, which they have a great selection of both. However, with the confusion on prices, I'm unsure if we will be back for anything other than the treats we normally buy her and toys (since those were reasonable). Oh! And they have Ziwi which is normal priced, so that's a bonus!

This is the third time my doggie has gotten groomed while I've had her and we have come to…read moreWoofinwaggle each time! It's about 20 min from home but they do such a pretty job, they're quick, and everyone there seems to love dogs, so it's worth the drive. They welcome my pup, Wiggles, every time. Brandy does her hair and she listens and delivers, always exceeding my expectations! Thank you Brandy & Woofinwaggle!

They are so good with my little doodle boy! He sees Nicole and she is so sweet with him and he…read morealways looks so fresh and cute! They also only keep him for 2-3 hours at a time. He loves the homemade biscuits at the end of the session too!

I really do hate to write this review, but I feel that's it's warranted. I took my princess to get…read moreher haircut at this new "spa" in north Raleigh. Sure it looked peaceful, but I know Luna could care less about how the place looks... she's just there for the treats afterwards (which I was sad to see there were no treats or bones to buy like some places have)! As for the haircut, I do like how it turned out. They shaped her exactly like I wanted. It was fun to get updates. But for the pain she went through... this was not worth it. The 20% off discount for new customers was not worth it. They accidentally sliced her butthole during the haircut because my dog tried to sit while they trimmed her backside (as I think many dogs would do). While they did apologize profusely for it and gave me an antimicrobial spray for it, I'm sure the scab over her butthole hurts (I'll spare you the photo). I was going to let the above thing slide and not leave a review, until noticing a bloody paw when we got home. The skin between her paw pads (TWO of them!) is red and irritated, and she's definitely been licking at it. There's a little bloody bump. I don't know about you, but I don't want my angel to leave a grooming appointment bleeding and hurting, especially when I've never had any issues with her at any place ever. We won't be coming be back.

I cannot emphasize how amazing this groomer is in North Raleigh. Just go…read more We began taking our dogs here over the summer and they've made sure to tell us that it was the best decision we made. Each and every step along the way you will get updates on their progress. After bath time, after a blow dry, and when they are just finishing up. It was the first time and is still so fun to watch them progress through the process. This groomer is passionate about your pets. The owner has an amazing ability to connect with my dogs and I can tell she cares about each and every animal that comes through her doors. This team goes out of their way to give every customer the best experience possible. I was so surprised at the other review on here giving lower stars for "accidents" related to the dog. The groomers here are human but most importantly will do anything to give your pets the best experience possible. I cannot recommend them enough. Take your pup. You will not regret it. Tell them Cooper and Enzo referred you ;-)

To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

Wish I had found Woofpak sooner. We're weekly regulars at this point for the camel milk and meal…read moretoppers. My dog hasn't had kibble in months and it's comforting to know what she's actually eating. I give her their steak and eggs meal topper along with whatever carrots, broccoli, veggies, etc... I might be cooking for us and that's the whole meal. Easy and wholesome. They also have a deli with bully sticks and chews made from really good quality ingredients. Our dog loves them! A small business with great care in the products they sell!

We stopped in today to get some treats for the pups and were blown away by the store! Mike and Sao…read morewere so welcoming and knowledgeable! The selection of treats and goodies for the puppies were unlike anything we have seen in this area! I highly recommend anyone who has a dog should stop by and check out the store!!

Stopped by a couple of weeks ago because I needed to get the furry ones in my life a Christmas…read morepresent (yeah, I know, they're spoiled). Also, what a cute business name?! have heard good things about Woof Gang in the past and when I walked in, I was immediately drawn to the table display of homemade treats. The two women working let me know that the treats are made fresh, in-house every day, which I wasn't expecting! I don't remember their names, but they were super friendly and helpful. They have 2 locations in the Raleigh-area, I believe. The parking in Cameron Village isn't always the greatest, but depending on the time you show up, you may still be able to snag a spot in front of the building. We walked away with a few frosted treats, a bag of their brand's treats, and a duck head (we heard these were so popular!). I think the prices were pretty fair considering this is a gourmet pet shop/groomer but did read a sign that said prices would be changing come 2021. I would definitely come back again! I'm so glad I checked Woof Gang out!

I'm very disappointed with my experience at this grooming salon. I have used their services for my…read moredog, Maggie, and unfortunately there have been multiple safety concerns during grooming appointments. On two separate occasions, my dog came home with injuries--once with her paws cut too short to the point that she required veterinary attention, and another time with an injury near her eye. Despite giving the business the benefit of the doubt after these incidents, I continued to try their services. After booking a future appointment, I was then called and informed that they would be cancelling and no longer providing services for my dog moving forward. While I understand any business can choose to discontinue service, the decision felt abrupt given the history of prior incidents and lack of resolution or discussion. Overall, I am disappointed with both the safety experience and the way the situation was handled. I would not feel comfortable recommending this groomer to others.

Very expensive to begin with in addition to an automatic 3.9% credit card fee makes me unlikely to…read morereturn. The cut was good. Fine, overall no complaints really, but at it's just way too expensive. We moved recently and our last location was just as good of quality but about 30% less expensive. $80 for dogs less than 15 lbs and $110 for a less than 20 lb doodle. Plus automatic 3.9% plus tip? Too expensive just for dog grooming imo.

Was glad to find them when we moved to the area from Raleigh. Pleased by the initial consultation…read morewith Brittany- very thorough and she took the opportunity to put the dog at ease. The facility itself is clean and parking is plentiful in front on the street. The pickup is fairly prompt- no shampooing and then waiting for the actual grooming to begin. The haircut was perfect. Recommend unconditionally.

We have boarded our doodle ginger a few times at Pupsi, she loves being able to play there! This…read moretime she needed a groom as she had a couple of matted area's, (I am a bad doodle mom) Holly did a great job! She is definitely going back! Trace the owner was very accommodating. THANK YOU PUPSI STAFF!​

We have been bringing our dog to Pupsi for over 7 years. They always take great care of him.read more