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Dog Equals Love

5.0 (1 review)

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2 years ago

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Pet Supermarket - New dog toys

Pet Supermarket

(30 reviews)

Very disappointed with Pet Supermarket in Florida. I have repeatedly received defective dog food…read morecans that are dented, which is concerning because damaged cans can compromise the safety of the food for pets. I have already submitted complaints through their online system and by email, but no one has responded or followed up. The lack of customer service and accountability is extremely frustrating. Pet owners trust companies like this to provide safe products for their animals, and ignoring customer complaints about damaged food is unacceptable. Based on my experience, I cannot recommend Pet Supermarket and will be taking my business elsewhere.

I visited this pet store yesterday with the intention of adopting a cat, and unfortunately, my…read moreexperience was completely unacceptable as an African American woman From the moment I walked in, I was met with unprofessional and disrespectful behavior. The store manager, Kayla, was especially rude and dismissive. Instead of being welcoming or helpful--especially to someone looking to adopt--her attitude made me feel uncomfortable and unwelcome. They were so mean to the cat she jumped out the cage and was lost for several hours. As a customer, I expect basic respect and professionalism, and that was clearly lacking here. The way I was treated did not reflect a business that values its customers or the community it serves. I strongly encourage others to be aware of how they may be treated before choosing to support this business. There are plenty of other pet stores and adoption centers that are kind, respectful, and genuinely care about both animals and people. I will not be returning.

Hollywood Feed

Hollywood Feed

(10 reviews)

Thank you, Anthony, for such AMAZING customer service when i needed your input on purchasing a…read morecushion liner for my dog crate.. In an era of poor customer service at most businesses, you sooo stand out as being SUPERIOR in your caring attitude towards a customer in need of assistance.. Kudos to you!!!!! And thank you again!!!

This is a new store and my wife and I decided to see what it has to offer as we have a puppy who is…read moreoutgrowing her harnesses and is a finicky eater. Well we were very impressed with the store. The women who were working that day were all very helpful, and enjoyed playing with our puppy while showing my wife different harnesses and leashes. They did not get upset when she had happy squirts on the floor and were there with paper towels and disinfectant to clean it up. One of the areas I liked is the wall of treats for lack of a better term. They have a large selection of treats, some of them grain free in bins and you can mix and match them and try a wide variety of treats for your dog. You do not have to buy a pound bag and get home and find out that your puppy does not like them and you are stuck with them or end up trashing them. Also they were helpful giving us samples of some new foods to try, because as I said she can be finicky and again you are not buying an 8 pound bag of food to just let it go to waste. I truly recommend this store to all that live in North Raleigh and have pets, give them a look and I am fairly sure you will be satisfied.

Pet Mania

Pet Mania

(12 reviews)

I have lived in Heritage in Wake Forest for many years and commend Pet Mania as top notch in every…read moresingle way the many times I have visited over the years. Service is outstanding and Staff is great in explaining which items are best for your pet and WHY as well as their efforts to locate difficult to find items. their prices are highly competitive - in other words, they are outstanding in every way especially when you consider the fact that they also carry the highest quality products as well as typical brands. I wouldn't go any other place and believe me, I have put a lot of research in regarding locating the best store. They carry EVERYTHING with the highest diversity! My experience with their store is WAY OVERDUE to share on YELP - I could not be more appreciative!!!! THANK YOU ALL SO VERY MUCH!!!! TERI FRIEDMAN

Pet Mania is a nice little pet store that has premier brands and healthier choices for your pets…read more From goats milk to toys, and everything in between, there is something for everyone and every pet. Cats, rabbits, dogs, birds, they have it! My biggest complaint, though, is pricing. Some things are way overpriced and others are on the lower end. There's no real balance when it comes to their prices so just know that going in. We bought our dog a few hide-free bones and a toy, which they have a great selection of both. However, with the confusion on prices, I'm unsure if we will be back for anything other than the treats we normally buy her and toys (since those were reasonable). Oh! And they have Ziwi which is normal priced, so that's a bonus!

Dog Equals Love - petstore - Updated May 2026

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