My Favorite Fish Store!…read more This is hands down my favorite fish store! It's such a relief to know the crew here--Jillian, Evan, and Chris--are not only friendly and laidback, but also incredibly knowledgeable and experienced. I'm fairly new to the hobby and they've always been patient in answering my questions, guiding me through everything, and encouraging me to do my research before purchasing. I'm especially into puffer fish and rainbow fish, and every fish I've brought home from here has been healthy and in great condition. Of course, as a buyer, it's also important to do your own due diligence--acclimating and quarantining properly really helps your fish settle in and thrive. What makes this store even better is that they offer special orders! If there's something specific you're looking for, talk to Evan--he's amazing! Super friendly and attentive, and he'll take great care of you and your order. Every visit is a great experience--the whole crew creates a welcoming, fun, and relaxed environment. Whether you're just starting out or a seasoned aquarist, I highly recommend this place. They also carry a wide variety of amphibians, reptiles, tropical, and saltwater fish--definitely a well-rounded store for all things aquatic (and more!).

I went in to learn about aquatic plants and one of the men working was extremely rude and short. He…read moresold me a plant that he was trimming out of the big tank in the front of the store, I returned home to add it to my own tank and not a day or two later my fish was sick with Ich. I would stay away from buying any plants from them..

We got our 5 month old puppy groomed here and while it was pricey, we were happy with the service…read more We booked online, her appointment was at 9 am and she was ready for pickup at noon. We paid $35 for bath, brush, nail trim, and sanitary area cleaning - it's included and she's a golden retriever so she had long tushy fur ;) We added a $15 nail grind because even just shortening her nails, they are still sharp. So glad we chose the grind, her nails are perfect! We received a text when she was ready and she looked great!

Because I sometimes work 60+ hours a week, I always schedule my dog's grooming appointment weeks in…read moreadvance, and on my day off. Today just two hours before my appointment, PetSmart calls to cancel because they are short staffed. After explaining my demanding work schedule, I asked if they would "squeeze" my dog's grooming in on my next day off. They quickly said "no." No effort was made to accommodate me, even after I explained I had been a customer for nearly 13+ years. I have spent thousands of dollars at PetSmart over the years; gladly paid for the grooming that shot up from $40 pre-pandemic, to now $80+. The least I expect is effort to accommodate a customer who has been loyal to PetSmart. I. Will. Never. Spend. My. Money. AR. PetSmart. Again.

This isn't your average pet store! Specializing in reptiles, they also offer hedgehogs and betta…read morefish. Their selection of supplies is impressive, with everything from live food to cages and accessories for both new and existing enclosures. But what sets this place apart? They feature an excellent plant section with options that are perfect for including into the habitats. The owners are exceptionally knowledgeable about both plants and animals, and their dedication is evident. They're not just looking to make a sale--the well-being of their animals come first and would rather not have a sale than risk sending them to an unsuitable home. The store also has a great seating area crafted from a tree trunk, with beautiful paintings done by the owner. They even host children's reading events and story times there. If I were local, I'd be here every week! The store is immaculately clean, with a thoughtfully organized layout that lets you see everything easily. The team is incredibly friendly and takes the time to educate customers. Whether you're in the area or considering a reptile (or plant), this is the place to visit. The animals are not only unique but also exceptionally well cared for. You won't find a better selection of animals or supplies, and you definitely won't find a better staff to help you. Don't miss out--come by and check it out, even if it's just for a browse!

This place is what all reptile shops should strive to imitate. They truly care for the animals and…read moretreat them like more than just a commodity.

We have occasionally brought our 2 Maltese dogs here. They are very friendly and do an awesome job…read moreon both. One of my dogs is very difficult, she does not like to have her face touched. No one has ever complained how hard she is to groom. I have had to tidy up the cuts.

There's a great opportunity here to improve customer service through clearer communication and…read moretransparency. If there are staffing challenges or delays, it would be helpful to let customers know upfront and give them the option to reschedule or adjust their plans accordingly. I had a grooming appointment for my dog at 1:00 PM on 8/4. Normally, the service takes about 1.5 hours, so when I hadn't received a call by 3:00 PM, I stopped by Dirty Dog to check in. I was told they were short a groomer and it would be another 45 minutes. I returned home and received a call at 3:56 PM saying my dog would be ready in 10 minutes. However, when I arrived, my dog was still not ready. I spoke with the manager, who explained they were short-staffed due to a personal emergency. While I understand things happen, there was no apology or effort to acknowledge the inconvenience. Initially, she said she couldn't assist because she had to handle payroll, which added to the frustration. Eventually, she offered a 10% credit, which I appreciated, but the overall experience left me disappointed. With better communication and a little more empathy, this could've been a much more positive experience.

My experience has been positive for the last visit. 1st visit wasn't great as they were unable to…read moreget facial hair cut to my satisfaction, but I took into consideration that my boy was a puppy and this was first professional cut. Plus groomer explained the why his cut wasn't the way I expected before I even asked. Which is why I went back for a second visit that was much better. Groomer was able to get my boy to sit still for the perfect cut that I was looking for!

This store is much smaller than our other option, PetSmart, across Capital, but sometimes we stop…read morein here as it's closer to our errands. The staff have always been so friendly and helpful. We do have a Petco account so we earn points on purchases, etc. The store itself is always clean and well stocked. We typically buy FreshPet refrigerated products and noticed that this Petco has added a good section of refrigerated and frozen dog food! Great option for pet moms and dads - bulk treats, deals, and some cute products we don't see elsewhere, like a cute pet parent tshirt line. Parking is cuckoo on weekends!

We went in right before the holidays and my mother bought me grooming (baths and descending) as a…read moregift for my three dogs - Hugo the owner seemed so nice at first so we were exciting being new to the area to find a dog groomer we liked. Well it went downhill from there. First red flag was a cancellation last minute - I get it we all get sick but same day was a little late. Then they were so rude when we did pick ups and drop offs. Because of this cancellation we had to go at three different times for each dog - no problem we don't live far but it was a rude welcoming from the owner each time. Then our last visit with our older golden retriever who I told specifically not to cut and was prone to ear infections so keep her head dry - they couldn't dry her head AND she was cut - not well and super choppy. Then they wanted to charge me for cutting her - "he has to pay his employee for the cut" even though he was told she was not to be cut. I'm upset with how the work was and how we were treated. So disappointed- usually don't write bad reviews but be warned and stay away. Plus spent a ton of money - they should have wanted to keep the customer.

Poodle People look out for each other: I hate to be "that guy" but I can't just let it go. We have…read more4 Toy Poodles. They are all brother and sister. Initially we had 2, and got 2 more from the breeder in Virginia for my mom when she was getting treated for Cancer because they comforted her. When she passed in 2020, we took them back because they are a lot for my Dad as he travels a lot. For the last 5 years we got them groomed at Top Notch Pet Spa. The price was pretty standard. Around $200-250 for all 4. When Top Notch changed management and the groomers went to different places we had to find alternative arrangements. We tried different groomers but ultimately tracked down the ladies that had been doing our poodles since 2018. Now, I spoke to the manager at Earthwise in Downtown Wake Forest. I told him we would give them a try but he couldn't get us on the schedule for a couple weeks. $288 ($72 each was the price we agreed upon. It was a bit higher than we had paid but we thought since it was one of the groomers that was familiar with our dogs (& we didn't have to drive all the way to Fuqua Varina) it would be ok. When I go to pick up the dogs he says the total will be $390! Talk about a bait and switch. The reason they gave us was the dogs had "extra matting (knotted hair)". But we didn't receive a heads up call, an ask to approve the extra cost - nothing. This was our first, and last time at this place. It's really disappointing too because after 5 years this is the most we have ever paid for grooming. The same dogs. Same groomers. Different pet salon. Warning to all Poodle/Dog owners out there. Not everyone wants your business or cares about customer service. Earthwise in Wake Forest did us dirty!

It is always a pleasure to shop with Pet Supplies Plus. I am always greeted and staff is always…read morehelpful. I am offered assistance to help with getting my purchases to my car.

Great store! Everything was well-taken care of inside, it was clean, and the gave my pup Charlie a…read moretreat!

Penny spent more than an hour educating me, as it is my first foray into birding. I could have…read morestayed all day. She is extremely knowledgeable and did not push me into buying anything. In fact, after sharing her advice about bird feeder placement, she advised me to go back home and determine where we would put the feeders before making a purchase. going back today!

Employee's are very helpful no matter what it maybe this place is very personal and very informed…read moreand knowledgeable about all the items in the store and Iv taken two different feeders to the store to be fixed do to weather damage and they did an amazing job

The go to store in the Triangle for serious hobbyists. I've never gotten bad advice from them, and…read morethey have great livestock and plants

Some of the folks there are great others meh. I get they are busy but no fish store should have…read moredead fish in their tanks. No excuses.