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    Unleashed Durham

    4.0 (4 reviews)
    Open 10:00 am - 8:00 pm

    Services - Unleashed Durham

    Pet adoption

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    4 months ago

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    5 months ago

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    Amy P.

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    Woof Gang Bakery & Grooming - Durham

    Woof Gang Bakery & Grooming - Durham

    (15 reviews)

    My girlfriend brought in our 10 yr old Airedale, who has a soft, tightly curled, tangle-prone coat…read more(often called a sheepscoat or softcoat). She was told they might have to go "a little short" due to matting, but he was shaved completely down. When I called afterward, the staff admitted they do no dematting at all. That policy was never explained beforehand. Had we known, I could have brushed him out at home in ten minutes. And honestly, if you do not demat, then all you can ever do with a wooly-coated dog is buzz cut, which means I would never have brought him here in the first place. To be clear, he had gone about a month and a half without a cut and was medium length. His back was tangle free, his legs had brushable tangles with a couple to cut off, his belly had a few brushable tangles, and his beard had brushable tangles with a couple to cut off. He looks like this a week after grooming, so this was not a "red alert" matting situation, but a pretty normal appearance for a softcoated Airedale, and a groomer should recognize that. I own dog clippers. If I had wanted a buzz cut, I could have done it myself for free or taken him to a cheap chain store for far less. Ironically the only other time this happened was at a Petsmart when he was young, and I never went back as a result. I truly expected better here. In all my years using real groomers, I have never had one shave him. Here there was no attempt, no discussion. PSA for other Airedale owners: with some coats, this approach could cause permanent damage.

    Overall great location in terms of proximity and when I took my dog for a bath they did a great…read morejob. About a month later I made a repeat appointment for a bath and full groom (Scottish terrier). They were not able to do the full haircut/groom him which was understandable because sometimes he can be quite jumpy (I did give him medicine beforehand to help). However he's never had an issue in 4 years of simply not being able to be groomed at all around his face or body. After his appointment later in the day I discovered this long cut down his lip and no one mentioned any incident to me when I picked up him. This was very disheartening because he has been noticeably more nervous and scared since picking him up from his appointment. We won't be back.

    Hope Animal Rescue - Got this bundle of joy 5 years ago at Hope Animal Rescue. Her name is Elsa. They are a wonderful organization.  I highly recommend them.

    Hope Animal Rescue

    (11 reviews)

    MEEEE-OW!!!! These guys rock!!!…read more I am a traveling contractor who does not get the opportunity to be at home with my pets very often and the majority of that responsibility goes to my partner. With an ill pet, all you want to know is, "Is he going to be ok?" "Is she getting better?" Our pets are more than a part of our family, they ARE our family. When my pet, Sparky, became distant and annoyed, and began to eat less, he also had a growth on his chin that I could not help him with...because I am not a doctor. Ah-ha! I reached out to HOPE Animal Rescue and I can't be more grateful. They stepped in and helped get Sparky to a veterinarian within a few days, after the application process was completed, and Sparky is a HAPPY CAT. Laurel was especially helpful in that she made the process seem like there wasn't a process...even though we all know what it takes to get things done today. Feats like this are not marginal notes in life...they are magnificent, loving, caring moments in time that help us to remember, "Wow. I really don't feel so alone out here in the world." I cannot say enough about HOPE Animal Rescue. In a way, Hope Animal Rescue rescued my pet AND me, because I was so distraught over what was happening to him and the not knowing is what creates the fear. Thank you to Laurel and the entire VOLUNTEER staff and businesses that help to support Hope Animal Rescue. You rescued the best part of me today...and if you're doing that for me, I know that you're doing this for a lot of other people. THANK YOU for all of the hard work that you're doing out there for the animals that aren't a part of our health care system.

    Great system in place. Adopted my dog easily and they confirmed it was the best place for the dog.read more

    Unleashed Durham - petstore - Updated May 2026

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