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    United States Postal Service

    2.6 (37 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Photo of Jay W.
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    6 days ago

    Long lines but great service. They need more help USPS! Folks are very helpful and have answers for all your needs.

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    Photo of Kim D.
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    4
    10

    1 month ago

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    Photo of Sean C.
    15
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    19

    1 year ago

    Helpful 1
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    3 months ago

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    10 months ago

    Helpful 0
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    Photo of Bj R.
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    20
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    1 year ago

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    1 year ago

    Helpful 0
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    4 years ago

    Helpful 1
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    7 years ago

    Helpful 4
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    1 year ago

    Helpful 0
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    3 years ago

    Helpful 1
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    Photo of Lynn F.
    27
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    3 years ago

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    2 years ago

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    2 years ago

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    Photo of Anj B.
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    40
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    3 years ago

    Rude staff and painfully long lines every time I come here. The best experiences are "bad" and the worst are frankly insulting.

    Helpful 1
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    1 year ago

    Helpful 0
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    5 years ago

    Helpful 1
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    2 years ago

    Helpful 0
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    4 years ago

    Helpful 1
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    6 years ago

    Helpful 2
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    Love this 1
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    3 years ago

    Helpful 1
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    4 years ago

    The USPS postal team here is great. Always friendly and professional. I have had positive experiences for the 3 years I have been here.

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    5 years ago

    Helpful 1
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    4 years ago

    best experience i've ever had at a post office. There was no wait and the woman who helped me out was very friendly!

    Helpful 1
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    5 years ago

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    5 years ago

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    Photo of Rob S.
    12
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    5 years ago

    Helpful 1
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    5 years ago

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    6 years ago

    Helpful 0
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    5 years ago

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    5 years ago

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    6 years ago

    Helpful 1
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    Photo of Pate Y.
    72
    13
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    5 years ago

    Great service. They have T-Rex stamps. Many pleasant smells outside. I hope they never mow the grass!

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    Photo of Kristy S.
    20
    4
    173

    9 years ago

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    Photo of Ella H.
    114
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    6 years ago

    Helpful 1
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    Photo of Maddie B.
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    4 years ago

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    7 years ago

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    Ask the Community - United States Postal Service

    Review Highlights - United States Postal Service

    Everytime I have visited to mail packages, or get a passport, the team is courteous, friendly, and professional.

    Mentioned in 2 reviews

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    The UPS Store

    The UPS Store

    4.0(27 reviews)
    2.9 mi

    I have to be honest. The customer service is outstanding at this UPS store. That's why they got 1…read morestar. However, I need to explain our situation to warn others they may not know when shipping packages, UPS. I needed to ship 2 packages of family heirlooms to my brother from my father's estate. I used home depot boxes and packed everything carefully with bubble wrap and padding. I insured them for what I thought was for lost, stolen, or damaged. When the boxes arrived they were demolished. They looked like they had been retaped to hold together. A few things were broken inside. I started a claim, sent pictures, even comparable replacement cost. Total $300. Figured my $6000 insurance would cover. Wrong. After going to the store twice and costumer service number twice I was still denied for these reasons. 1) they have to pack it 2) it had to be packed in their boxes (they claim Home Depot boxes are for moving not shipping) 3) My insurance was for value not damage (still doesn't make sense). 1) They DO NOT explain why they should pack and use their boxes; it's the only way they will reimbursed if damaged. 2) They DO NOT explain insurance policy and that insurance does NOT pay for damage. Please ask questions when you ship boxes cause THEY DON'T explain anything. And that's why the poor rating.

    This UPS Store is located in the larger complex that is home to Kroger, DSW and a few other major…read moreretailers. It sits on in the smaller off-shoot area a few doors down from Jersey Mikes. Parking is no issue as there are plenty of spots in front or to the side given its location in the shopping center. Most of my visits here have been for Amazon returns and each time I come in, they are quick to assist and friendly while doing so. Never an issue. I have also mailed a package out and again experienced zero issues and nothing but friendly assistance. I work in Franklin, so I usually save all my UPS needs for office days so I can pop by this location.

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    The UPS Store
    The UPS Store
    The UPS Store

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    United States Postal Service - postoffices - Updated May 2026

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