This review is for the 810 Oak Meadow Dr Franklin, TN location.3…read moreMy mail carrier hit my mailbox on 1-16-26. I was out of town and spoke with him over my ring doorbell. He said they would be back to repair it. Well, the repair was a silver screw to hold the wood piece that was broken off the post and mailbox door doesn't close tight. When there is a heavy wind or rain door falls open and mail is wet. I have contacted this location a dozen times. I have spoken with Cory once and left multiple messages that were not returned. Went into the office and spoke with Eden which I thought was going to help but after multiple attempts, that did not pan out either. As of today 4-9-26, my mailbox is still not fixed. The USPS system is awful!!!!

Long lines but great service. They need more help USPS! Folks are very helpful and have answers for…read moreall your needs.

I stopped here just to pop something in the mail to MI real quick…read more It's a small Office and I saw only one person working the front. It was within the hour to closing. She did her best in helping the 2 if us that were there while working on some other tasks. All things considered, I was in and out fairly quickly. It wasn't a poor experience, but going to the USPS isn't really an experience to "write home about", or is it? My mission was accomplished.

This is my local usps but I literally would drive out of my way to it if it wasn't. I've never had…read moreto wait more than a couple of minutes. Once I went to the post office in franklin, after waiting for 45 minutes, I got in my car and drove to Arrington and got it taken care of immediately. I'm getting the people that were in franklin were still in line. Can't beat Arrington post office

I see all the bad reviews here and these people haven't lived. Every time I go to this post office,…read moreand I have been for more than 25 years, they're consistently prompt and polite. I get in and out quickly. I've never had a bad experience. I'm from SoCal. Those are the laziest, nastiest most abusive postal workers I've ever encountered, although NJ probably tops them. I have no complaints about the Bellevue post office. People here are spoiled.

Unfriendly, terrible customer service and attitudes. Incapable of creating a shopping label and…read morehelping me tape a box closed. Thankfully, a Staples is directly next door with competent and friendly staff.

This is probably the best post office in the Nashville metro area. The employees are incredibly…read moreefficient. It's always busy, but the employees keep the line moving. The postal facility is also conveniently located just off I-65 in the Brentwood area, technically just inside Davidson County a mere 103 feet north of the Brentwood/Williamson County border. That makes it convenient for residents of both counties who live in the area. This is also one of the few post offices in Middle Tennessee that will process passports. We've used that service before!

Employees are not just too friendly even if you go there almost everyday. Need to improve customer…read moreservice.

Workers in the office are surly, while mail carriers deliver to the wrong address even when you've…read morelived at the same address for decades. Further, when they fail to deliver to your address, they will mark your package delivered without recording any proof, such as a photo (as UPS & FedEx do). The post office doesn't answer the phone AT ALL regardless of what time you call or how many times you call it in an attempt to find your package. They literally dgaf about anyone they serve, even while USPS hangs on by a thread. I won't feel sorry for any of them when USPS goes bankrupt and they all lose their jobs.

Yikes, worst customer service I've experienced at a post office. I went in to change my address,…read morethe angry black woman behind the counter was rudely dismissing the poor man ahead of me who was trying to confirm if his PO Box was paid for, so I knew it was going to be rough. When it got to be my turn I started politely with a smile and everything I said was met with resistance and hostility. Did I get my address changed? Yes, thankfully. Would I recommend this post office to my friends? Absolutely not.

This post office has the most friendly staff with fantastic customer service! Thank you for this…read morepleasant experience!

Great friendly service. No long line. Nice small size post office. A pleasure to use them.read more

Quick & easy used the kiosk waited in the line till the post office opened and moved smoothly.read more

I have subscribed to USPS Informed Delivery which provides seamless tracking for packages and mail…read more In theory this is good - but what it reveals is the inefficiencies of the post office. It shows how poorly they route packages and their inability to track packages consistently from point of shipment through delivery.

Absolutely horrible. Long lines, zero organization, no staff. Don't waste your time! Spend more…read moretime arguing than working

There are long lines during lunch time, so beware. There is…read moreone fat black woman working there and she's always mean to me. I have an accent and she always pretends she didn't hear me or didn't understand. Others don't seem to have a problem with my accent. Only her! I hate it. I'm glad they have 2 self-service kiosks, so most of the time I don't have to stay in line. Why would I if I can make a payment faster myself?