This review is for the 810 Oak Meadow Dr Franklin, TN location.3…read moreMy mail carrier hit my mailbox on 1-16-26. I was out of town and spoke with him over my ring doorbell. He said they would be back to repair it. Well, the repair was a silver screw to hold the wood piece that was broken off the post and mailbox door doesn't close tight. When there is a heavy wind or rain door falls open and mail is wet. I have contacted this location a dozen times. I have spoken with Cory once and left multiple messages that were not returned. Went into the office and spoke with Eden which I thought was going to help but after multiple attempts, that did not pan out either. As of today 4-9-26, my mailbox is still not fixed. The USPS system is awful!!!!

Mark was his name, a legend…read more. I came in to grab my keys for a new po box a few months back, and just happened to walk in as half of Nashville decided to also stop by.. The lobby got super crowded really quickly, and the only worker there at the moment named Mark handled it all super professionally. He was helping 2 &/or 3 customers at a time, dealing with people's mistakes and helping people correct issues with their orders all with a super positive and friendly attitude. I was blown away by how good he was at his job, but also just how great his attitude was during a highly stressful and annoying situation. This man deserves a promotion/raise, he's a crusher

I stopped here just to pop something in the mail to MI real quick…read more It's a small Office and I saw only one person working the front. It was within the hour to closing. She did her best in helping the 2 if us that were there while working on some other tasks. All things considered, I was in and out fairly quickly. It wasn't a poor experience, but going to the USPS isn't really an experience to "write home about", or is it? My mission was accomplished.

This is my local usps but I literally would drive out of my way to it if it wasn't. I've never had…read moreto wait more than a couple of minutes. Once I went to the post office in franklin, after waiting for 45 minutes, I got in my car and drove to Arrington and got it taken care of immediately. I'm getting the people that were in franklin were still in line. Can't beat Arrington post office

I see all the bad reviews here and these people haven't lived. Every time I go to this post office,…read moreand I have been for more than 25 years, they're consistently prompt and polite. I get in and out quickly. I've never had a bad experience. I'm from SoCal. Those are the laziest, nastiest most abusive postal workers I've ever encountered, although NJ probably tops them. I have no complaints about the Bellevue post office. People here are spoiled.

Unfriendly, terrible customer service and attitudes. Incapable of creating a shopping label and…read morehelping me tape a box closed. Thankfully, a Staples is directly next door with competent and friendly staff.

Employees are not just too friendly even if you go there almost everyday. Need to improve customer…read moreservice.

I went to the Brentwood office to renew my passport. The staff was courteous and helpful. The…read morepatrons that seemed to frequent that branch were friendly and amicable. It was a good experience to be treated so well. Shelley

Yikes, worst customer service I've experienced at a post office. I went in to change my address,…read morethe angry black woman behind the counter was rudely dismissing the poor man ahead of me who was trying to confirm if his PO Box was paid for, so I knew it was going to be rough. When it got to be my turn I started politely with a smile and everything I said was met with resistance and hostility. Did I get my address changed? Yes, thankfully. Would I recommend this post office to my friends? Absolutely not.

This USPS is located at the fork where Harding Pike and Highway 100 meet and for the most part is…read moreyour average Post Office location. It features all the standards such as PO Boxes, shipping stations, packing and shipping supplies for purchase and counters where you can be assisted through it all. Additionally, you get that same ole USPS-Annoyed customer service you are accustomed to! I stopped by to mail off graduation invitations for my nephew and my experience was a wild ride from the counter person being annoyed at the start to them offering to place the stamps on the envelopes and taking care of for me. I originally was thinking of mailing priority for all, but after pricing I decided that was not gonna work. The associate then gave me the run down of my options and when it was decided I would just mail them standard she rang me up and handed me my envelopes and the stamps. Then quickly told me that she could do it for me if I wanted, which I obliged. As with most USPS locations, they are not in the best of condition. This location certainly follows suit with that. Overall, this location did exactly what I needed it to do. I was able to walk in and out, while getting items mailed, all within 5 minutes.

Great friendly service. No long line. Nice small size post office. A pleasure to use them.read more

This location has different staff now and the service is much better. Staff are personable, smile…read moreand love the line fast. The location does not have an after hours package drop or automated machine which hopefully as the area is rapidly growing they will add. Good post office during business hours.

Quick & easy used the kiosk waited in the line till the post office opened and moved smoothly.read more

I have subscribed to USPS Informed Delivery which provides seamless tracking for packages and mail…read more In theory this is good - but what it reveals is the inefficiencies of the post office. It shows how poorly they route packages and their inability to track packages consistently from point of shipment through delivery.

Absolutely horrible. Long lines, zero organization, no staff. Don't waste your time! Spend more…read moretime arguing than working

I'm not a big fan of the post office and this was the second trip I had to make in the last two…read moreweeks...the parking lot wasn't very full but there was quite a bit of a line when I walked in. I was able to grab my flat rate priority envelope and a self address label and fill that out while I wait. By the time I finished that, I was asked if I was paying using a debit or credit card (which I was), so she said she could help me right away! Their systems were running slow so she told me she would help me at the self service kiosk. I didn't even think to try using the kiosk, but Gwenda was wonderful and helped me with a smile! I will definitely come back!