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    Five Points Post Office

    3.9 (9 reviews)
    Open 8:30 am - 5:00 pm

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    2 years ago

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    4 years ago

    Great, locally run post office. The folks who work here are experienced and dedicated to the community. Love having a post office downtown!

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    6 years ago

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    United States Postal Service - What a beautiful brown stone post office! Easy in easy out! Lots of parking!

    United States Postal Service

    2.5(36 reviews)
    2.3 mi

    This review is for the 810 Oak Meadow Dr Franklin, TN location.3…read moreMy mail carrier hit my mailbox on 1-16-26. I was out of town and spoke with him over my ring doorbell. He said they would be back to repair it. Well, the repair was a silver screw to hold the wood piece that was broken off the post and mailbox door doesn't close tight. When there is a heavy wind or rain door falls open and mail is wet. I have contacted this location a dozen times. I have spoken with Cory once and left multiple messages that were not returned. Went into the office and spoke with Eden which I thought was going to help but after multiple attempts, that did not pan out either. As of today 4-9-26, my mailbox is still not fixed. The USPS system is awful!!!!

    Mark was his name, a legend…read more. I came in to grab my keys for a new po box a few months back, and just happened to walk in as half of Nashville decided to also stop by.. The lobby got super crowded really quickly, and the only worker there at the moment named Mark handled it all super professionally. He was helping 2 &/or 3 customers at a time, dealing with people's mistakes and helping people correct issues with their orders all with a super positive and friendly attitude. I was blown away by how good he was at his job, but also just how great his attitude was during a highly stressful and annoying situation. This man deserves a promotion/raise, he's a crusher

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    United States Postal Service
    United States Postal Service - This is totally unacceptable delivery! Drop at recipient's door or leave a pick up notice.

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    This is totally unacceptable delivery! Drop at recipient's door or leave a pick up notice.

    United States Postal Service

    United States Postal Service

    2.5(2 reviews)
    12.1 mi

    Yikes, worst customer service I've experienced at a post office. I went in to change my address,…read morethe angry black woman behind the counter was rudely dismissing the poor man ahead of me who was trying to confirm if his PO Box was paid for, so I knew it was going to be rough. When it got to be my turn I started politely with a smile and everything I said was met with resistance and hostility. Did I get my address changed? Yes, thankfully. Would I recommend this post office to my friends? Absolutely not.

    This USPS is located at the fork where Harding Pike and Highway 100 meet and for the most part is…read moreyour average Post Office location. It features all the standards such as PO Boxes, shipping stations, packing and shipping supplies for purchase and counters where you can be assisted through it all. Additionally, you get that same ole USPS-Annoyed customer service you are accustomed to! I stopped by to mail off graduation invitations for my nephew and my experience was a wild ride from the counter person being annoyed at the start to them offering to place the stamps on the envelopes and taking care of for me. I originally was thinking of mailing priority for all, but after pricing I decided that was not gonna work. The associate then gave me the run down of my options and when it was decided I would just mail them standard she rang me up and handed me my envelopes and the stamps. Then quickly told me that she could do it for me if I wanted, which I obliged. As with most USPS locations, they are not in the best of condition. This location certainly follows suit with that. Overall, this location did exactly what I needed it to do. I was able to walk in and out, while getting items mailed, all within 5 minutes.

    Five Points Post Office - postoffices - Updated May 2026

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